2000 FXDX Clutch Issue
#1
07-27-2009, 11:04 AM
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2000 FXDX Clutch Issue
My first post on this site. I am looking for opinions/advice.
Recently was into the primary trying to track down a noise, replaced the compensator. Noise still there. Decided to try replacing the clutch hub bearing. Ordered on from the dealer, and when it came in hauled my clutch hub up there to have the new one pressed in.
After 30 minutes or so, they call me to the counter to tell me the bad news, seems my clutch basket is cracked. The mechs also said they had never seen anything like this before. See the pictures attached.
Over the weekend I took the basket into a local (independent) shop. I wanted to know what could have caused this so (maybe) I can prevent it in the future.
The interesting thing is that one of the first questions they asked me was if I (they assumed I was the one who pushed the bearing out) had pushed the bearing out crooked.
When I explained I didn't do it - they quickly said "I am NOT saying the other shop screwed up, but I don't see any other way that crack could have happened". He explained the biggest clue was the raised ridge pointed to by the arrows in the second picture. If the bearing were pushed out unevenly then the side with the pressure would raise just such a ridge before it broke. Note that the other side of the basket is smooth. Also note the bearing itself has no scars on the outside.
So questions:
Has anyone seen this kind of failure before?
Does this really look like it was pushed out crooked?
Thanks
Terry
Recently was into the primary trying to track down a noise, replaced the compensator. Noise still there. Decided to try replacing the clutch hub bearing. Ordered on from the dealer, and when it came in hauled my clutch hub up there to have the new one pressed in.
After 30 minutes or so, they call me to the counter to tell me the bad news, seems my clutch basket is cracked. The mechs also said they had never seen anything like this before. See the pictures attached.
Over the weekend I took the basket into a local (independent) shop. I wanted to know what could have caused this so (maybe) I can prevent it in the future.
The interesting thing is that one of the first questions they asked me was if I (they assumed I was the one who pushed the bearing out) had pushed the bearing out crooked.
When I explained I didn't do it - they quickly said "I am NOT saying the other shop screwed up, but I don't see any other way that crack could have happened". He explained the biggest clue was the raised ridge pointed to by the arrows in the second picture. If the bearing were pushed out unevenly then the side with the pressure would raise just such a ridge before it broke. Note that the other side of the basket is smooth. Also note the bearing itself has no scars on the outside.
So questions:
Has anyone seen this kind of failure before?
Does this really look like it was pushed out crooked?
Thanks
Terry
#2
07-27-2009, 01:16 PM
welcome aboard... i dont have much help for you but to wish you luck. i'd call the first shop and tell them you had an indy look into it, and they think the bearing may have been pressed out crooked. and see what they think, if they are any kind of shop they should hav fessed up from the get go.
#3
07-27-2009, 01:40 PM
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#4
07-30-2009, 10:55 AM
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Update:
After talking to a couple of local shops and the comments from here, I hauled the damaged clutch basket back to the dealership on Monday.
Explained my point of view to the service manager. Explaining the damage couldn't be caused while the hub is on the bike, there just isn't anyway to put that kind of stress, at that angle, on the hub when it's mounted. He said he would discuss it with his guys and get back to me - whatever that means.
He looked a bit strained when I said: "I've been doing business here for about 5 years, and have spent quite a bit of money both on parts and service during that time. I am sure you will figure out what's the right thing to do."
If I don't hear from them by tomorrow afternoon I will call to see where they are at. And will post an update.
Terry
Explained my point of view to the service manager. Explaining the damage couldn't be caused while the hub is on the bike, there just isn't anyway to put that kind of stress, at that angle, on the hub when it's mounted. He said he would discuss it with his guys and get back to me - whatever that means.
He looked a bit strained when I said: "I've been doing business here for about 5 years, and have spent quite a bit of money both on parts and service during that time. I am sure you will figure out what's the right thing to do."
If I don't hear from them by tomorrow afternoon I will call to see where they are at. And will post an update.
Terry
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07-30-2009, 08:28 PM
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07-31-2009, 06:30 AM
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#8
08-11-2009, 10:48 AM
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Final Update
Hi,
After leaving the clutch basket with the Service Manager at the local dealership for a week I called them back.
The service manager said (quoting from memory): "Terry, after looking at this I don't see any way this could have happened other than the way you said." In other words he admitted, without really admitting, that it was done during the bearing press out.
After some haggling back and forth I ended up with a whole new clutch assembly (37806-03) for the cost of the replacement bearing + tax. This seems very fair to me, the old bearing was bad.
Put the new assembly in this weekend and it works fine. Noise in the Primary is gone, no slippage. I will be pulling the primary once more in about another 100 miles or so to double check things (including compensator nut and chain slack). But at this point I am satisfied.
After leaving the clutch basket with the Service Manager at the local dealership for a week I called them back.
The service manager said (quoting from memory): "Terry, after looking at this I don't see any way this could have happened other than the way you said." In other words he admitted, without really admitting, that it was done during the bearing press out.
After some haggling back and forth I ended up with a whole new clutch assembly (37806-03) for the cost of the replacement bearing + tax. This seems very fair to me, the old bearing was bad.
Put the new assembly in this weekend and it works fine. Noise in the Primary is gone, no slippage. I will be pulling the primary once more in about another 100 miles or so to double check things (including compensator nut and chain slack). But at this point I am satisfied.
