Consumer Reports new data on customer satisfaction and reliability
#1
04-15-2015, 03:22 PM
Consumer Reports new data on customer satisfaction and reliability
Owner Satisfaction http://www.consumerreports.org/cro/m...tion/index.htm
Brand % definately buy same bike again
Victory/Indian 80%
Harley-Davidson 72
Honda 70
BMW 68
Can-Am 67
Ducati 66
Yamaha 65
Triumph 63
Kawasaki 59
Suzuki 58
==============================================
Brand Percent failed
Yamaha/Star 11%
Suzuki 12
Honda 12
Kawasaki 15
Victory/Indian 17
Harley-Davidson 26
Triumph 29
Ducati 33
BMW 40
Can-Am 42
Interestingly the most common failings by a large margin are electronic and BMW, Ducati and Can-Am have the most sophisticated electronics with computer controlled dynamic suspension damping, variable engine response modes, etc.. Why are KTM, Aprila, and other brands not mentioned?
Brand % definately buy same bike again
Victory/Indian 80%
Harley-Davidson 72
Honda 70
BMW 68
Can-Am 67
Ducati 66
Yamaha 65
Triumph 63
Kawasaki 59
Suzuki 58
==============================================
Brand Percent failed
Yamaha/Star 11%
Suzuki 12
Honda 12
Kawasaki 15
Victory/Indian 17
Harley-Davidson 26
Triumph 29
Ducati 33
BMW 40
Can-Am 42
Interestingly the most common failings by a large margin are electronic and BMW, Ducati and Can-Am have the most sophisticated electronics with computer controlled dynamic suspension damping, variable engine response modes, etc.. Why are KTM, Aprila, and other brands not mentioned?
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