This has been my experience in the auto world also. To make matters worse, less profitable warranty work was usually handed off to lower paid, salaried lower skilled mechanics. The profitable stuff was given to the guys who could turn it fast & do it right.

 

Glad they did right by you.

 

Well of course it is. The OP was implying that the dealer would be out money on a warranty issue if the engine had blown. The manufacturer pays a labor rate less that customer pay but it is based on your market. Obviously they pay a discount on the part as well. The margin is less and normally the flat rate time is less than "normal" as well.

I guess the way i wrote that didn't sound as good as it did in my head. I can see how you made this connection..

 

I could not agree more. This would be the best end of the problem. But this is just my thoughts I would have paid the bill for the original work before I left with my bike. But that's just me

 

Misspelled words or not...that sht is funny.