Dealer service issue am I out of line here?
#71
Unless HD does business differently than auto manufacturers in this respect, this is patently false.
The manufacturer pays the dealer for warranty parts and labor yes, but the manufacturer determines what the profit margin on the job is, and let me tell you, it ain't much.
Customer pay tickets are written at higher, and often matrixed labor rates, and the parts mark up is greater as well.
The manufacturer pays the dealer for warranty parts and labor yes, but the manufacturer determines what the profit margin on the job is, and let me tell you, it ain't much.
Customer pay tickets are written at higher, and often matrixed labor rates, and the parts mark up is greater as well.
#73
Unless HD does business differently than auto manufacturers in this respect, this is patently false.
The manufacturer pays the dealer for warranty parts and labor yes, but the manufacturer determines what the profit margin on the job is, and let me tell you, it ain't much.
Customer pay tickets are written at higher, and often matrixed labor rates, and the parts mark up is greater as well.
The manufacturer pays the dealer for warranty parts and labor yes, but the manufacturer determines what the profit margin on the job is, and let me tell you, it ain't much.
Customer pay tickets are written at higher, and often matrixed labor rates, and the parts mark up is greater as well.
I guess the way i wrote that didn't sound as good as it did in my head. I can see how you made this connection..
#74
I could not agree more. This would be the best end of the problem. But this is just my thoughts I would have paid the bill for the original work before I left with my bike. But that's just me
#75
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