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  #1  
Old 04-15-2011, 04:14 PM
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Thumbs down Hill Country Custom Cycles

<p>Edited by @IB Cristina</p><p>
</p><p>The OP was found to be committing fraud&nbsp;against HCC.</p><p>https://www.hdforums.com/forum/gener...ml#post8359947</p><p>&quot;<span style="color:rgb(0, 0, 0)">George did file a dispute with his credit card provider. He told them that he returned the merchandise to us. What he did was send back a box with some junk in it so he could have a tracking # to show something was delivered back to us. That is considered internet fraud in our state. We have opened a case with the local authorities to pursue it legally and notified the credit card provider of illegal activity.&quot;</span></p><p id="684">
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  #2  
Old 04-15-2011, 04:19 PM
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That's too bad. I bought everything for my bars local.
 
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Old 04-15-2011, 04:30 PM
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I guess you didn't use the search function................

https://www.hdforums.com/forum/touri...toms-apes.html

More complaints then praise about their quality, especially cables, chrome flaking, wrong specs........
 

Last edited by golfblues; 04-15-2011 at 04:32 PM.
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Old 04-15-2011, 04:32 PM
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File a dispute with your credit card, they should be able to refund your money
 
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Old 04-15-2011, 05:11 PM
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Originally Posted by Dissociative
..."cheaper isn't always better"...
Originally Posted by golfblues
I guess you didn't use the search function...
Golf-- Good find!

OP--Guess you can chalk it up as a valuable learning experience. Reasonable due diligence would have led you to avoid a lousy brand & seller.

It is elementary to establish communications directly w/ your supplier, prior to purchase. Ask all your questions 1st; these should include return policy, country of origin, confirmation that ordered items are in stock, ... This process would have been your secondary firewall for avoiding a lousy business.

Thanks for posting; your thread might help others.
 
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Old 04-15-2011, 05:15 PM
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Originally Posted by Dissociative
[B]
1- They don't return any emails or answer the phones, its ridiculous and they seem to think its acceptable to do business this way. Be prepared try for 3 days calling before you actually get someone to pick up, and for messages mine were NEVER returned, nor were my emails.
That would have been enough to make me look elsewhere. I really question how some folks actually "run" a business the way I do.

Sorry to hear about your problems and hope some good comes out of all this.
 
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Old 04-15-2011, 05:19 PM
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As has been posted before welcome to the internet world of drop shippers , chances are with 90% or more of what they sell they never see it first . Chances are anymore if it's not a huge name outlet like JP or a dealership your going to get the old white box china special particularly with an older bike like mine . Learn to ask a lot of question either by direct contact if possible or email BEFORE you drop the dime . It can save you some grief buying on-line .
 
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Old 04-15-2011, 05:21 PM
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Definitly sounds like a place to avoid
 
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Old 04-15-2011, 05:23 PM
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Originally Posted by purpledeuce
File a dispute with your credit card, they should be able to refund your money
ditto
 
  #10  
Old 04-15-2011, 07:30 PM
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I don't have a dog in this fight, but just for clarification I did a Google search for Hill Country Customs...the top entry and the following three consecutive entries was for Hill Country Custom Cycles. Yes there were also listings for Hill Country Customs Towing.

Other than the header on their website which read, "Hill Country Customs"...all other contact information, website address, email, etc. all were listed as "Hill Country Custom Cycles".

So there does seem to be a clear distinction between the two businesses.
Just my $.02...
 


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