I ordered some rear fender support covers from Harley Davidson and purchased them over the phone and had them shipped to me. I did this because my local dealer didn't have them in stock and was unable to order them from the DC.

The dealer I ordered them from was nice and friendly, only charged $15 for shipping and it took just a day to get here, but...

... I could tell that the box had been opened. No big deal, some one probably wanted to see them or maybe they wanted to check them before shipping, right? I looked closer and found bolt imprints around the holes and also a nick on one; clearly they have been installed/removed from a bike before.

I paid full price plus shipping and was never told they were used or anything other than perfect mint condition.

Has anyone had something like this happen before? I guess I will just have them installed and hope that the previous install marks line up and are not noticeable after install on my bike.

 

i would let the selling dealer know. it's possible that they were installed/removed/returned and the dealer wasn't aware and put them back on the shelf.

maybe they'll hook you up with a discount

 

Have you contacted the seller?

That's the first thing I would do.

 

Yeah, I sent them an email because they were already closed. If I don't hear back by tomorrow afternoon, I'll give them a call. I want to at least let them know it happened if nothing more.

 

I think I'd be a bit miffed at paying new prices for used parts. Please let us know what the dealer has to say.

 

You paid for new parts, and you should not accept anything less - I would go to the dealer, be nice, explain what occurred and see what they offer you. Don't wait too long, I'd go tomorrow - if you don't get your results, I would contact your CC company and dispute the charge

 

Exactly!! There is such a markup on parts they otta take care of you....
But next time...Check here and see if one of the members can help you with a part...

 

I'll keep you guys posted.

 

That is actually how I found this forum back in 08;I bought some powdercoated bars from HD dealership and when they go here it looked like they had been dragged around the parking lot and then boxed up. They told me to pound sand until I made a big enough stink about it and pretty much made the manager's life hell for a week. It wasn't the money, it was the FU attitude. The bars were $50ish I spent more than that getting my money back on principle.

 

Did you even read what he said or did you just read blah blah blah open imprint bolt nick one??