lenale fan is a ripoff
#4
#6
I am an active member of the HDTalking forum (378 posts) and I am very familiar with this topic.
My LeNale fan has functioned flawlessly for the past year, including a 4,250 mile round-trip to Sturgis. Several other members have had the same experience.
And some members have had problems, especially one member whose fan allegedly caught fire. At least some of those customers have received replacement fans. Some customers claim that they haven't received any customer service from the company.
I mention the above because one of the posters above referred to the HD Talking thread and to show there are two sides to the LeNale fan issue. Your mileage may vary.
My LeNale fan has functioned flawlessly for the past year, including a 4,250 mile round-trip to Sturgis. Several other members have had the same experience.
And some members have had problems, especially one member whose fan allegedly caught fire. At least some of those customers have received replacement fans. Some customers claim that they haven't received any customer service from the company.
I mention the above because one of the posters above referred to the HD Talking thread and to show there are two sides to the LeNale fan issue. Your mileage may vary.
#7
Mr. Walsh,
The fan is designed to be water resistant but not 100% waterproof. We recommend to customers not to use it in the rain or while washing the bike. We have tested it in those conditions with good results, but we still recommend not doing so. Please contact us through e-bay messages and we will replace your fan at no cost. We have a one year free labor replacement policy and a 30 day 100% replacement policy. LeNale Engineering is a service disabled veteran owned small business and we take pride in our product. Many years have been put into the engineering of these fans. It is our goal not to have any unhappy customers.
The fan is designed to be water resistant but not 100% waterproof. We recommend to customers not to use it in the rain or while washing the bike. We have tested it in those conditions with good results, but we still recommend not doing so. Please contact us through e-bay messages and we will replace your fan at no cost. We have a one year free labor replacement policy and a 30 day 100% replacement policy. LeNale Engineering is a service disabled veteran owned small business and we take pride in our product. Many years have been put into the engineering of these fans. It is our goal not to have any unhappy customers.
what you make something to be mounted on a motorcycle that you say should not be used in rain? WTF maybe you should re design you product or state it in big letters and warnings saying this is only for people who dont use their motorcycles!!
years of engineering and its not waterproof. what bs.
man i`m glad i read that your fan is a poorly built product. I almost bought one.
you said it.
its not waterproof and it is made to be mounted in the open on a motorcycle. to me and others that is poorly made.
LOL
Last edited by ranman469; 03-07-2010 at 07:18 AM.
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#8
I spoke to the people at LeNale. I wanted to stop by their shop which is close to where I live, and let them look at my fan. Their response to me was that they sell the fans through shops and dealers and did not want to see me, or their defective fan.
The dealer did replace the fan only because it was installed by them.
Now I have a second bad fan.
The only thing this fan blows is fuses.
The dealer did replace the fan only because it was installed by them.
Now I have a second bad fan.
The only thing this fan blows is fuses.
#9