Bushtec service needs some improvement! I ordered new bearings, tires and tubes which came as ordered. No body bothered to tell me that the spacer tubes were not included with a bearing set. So a call to support and the friendly man said he would throw a couple in the mail for me. That was two and a half weeks ago. Nothing shows up so a follow up call to support and another friendly guy said sorry but he would definitely get a set out to me right away. A week later - STILL WAITING! I guess I have to go to a machine shop and get a pair custom made so I can put my trailer back together? Really great trailer - and really crappy customer service.

 

Can't the spacers be reused?

 

I just acquired a Turbo+2, ordered the hitch pin from the lady who answered the phone. Received the parts at the end of the week, only thing I don't remember her doing was telling me the S/H charge. But to be fair I did not ask either. When I got the trailer called and left message to ask some questions about the trailer, never got a return call I guess they don't listen to their messages. Trailer seems really nice, read on other forum that original owner sold company, that might be the problem.
Russ