I just became the proud owner of a 2017 RG and was looking to replace the factory windshield with an aftermarket shield. After looking around and doing some research, I had narrowed my choices down to 2 companies, one of them being Freedom Shields. I had read many positive reviews about Freedom Shields, specifically customer service and product quality. Most of the reviewers recommended placing a telephone call to John, the company owner to assist in deciding what size shield was the best fit.
I called John today, and after discussion, it was decided that for my needs a 15" shield in medium tint, in the sport touring style would be best for me. I went to the Freedom Shields site and placed the order. When ordering, I got to the shipping method selection and only noticed 2 options, the least expensive of which was about $50. I thought it was kind of high, but ordered anyway.
Here is the unbelievable part......about 30 minutes after placing the order, I received a telephone call from John. He asked me why I picked such an expensive mode of shipping when UPS ground would get to me probably just as fast. I told him that I didn't see the ground option and it was probably a "brain fart" on my part. John said it wasn't a problem and he would change the shipping to ground and credit my credit card with the shipping cost difference and include the credit receipt in with the packaging.
I was so impressed by this customer service that I immediately felt compelled to come to the forum to tout Freedom Shields so that others looking for a windshield would at least give them consideration.
Also, if you call John and mention you are a forum member, he will give you a code to enter for a discount.

 

Love to hear about companies that go above and beyond for their customers, to often we only hear the negative. Kudos to John and his company

 

Good customer service....can't beat that!

 

I would avoid Long Rides Shields. Their quality has gone down a lot.

 

I just bought one from them and I'm happy with it. For the price I wasnt expecting the highest quality but was pleasantly surprised.

 

Freedom shields were awesome to work with..great customer service..

 

ok I am not crazy...well maybe a little, but anyway, my long ride developed a pretty bad crack at the bolt. I thought I had tightened it too much but no, I have a feel for that kind of stuff. I do have the Harley brand windshield tall windshield and I am really glad that I didn't sell it off.

 

Freedom Sheild is great... awesome product and John is a good dude. I have had several of his sheilds for different bikes and all are top notch.

Cheers

Ross

 

I bought an 11" Cee Bailey dark. I'm 5-8 and could not be happier. I see over it just fine except going up steep hills but even then its optically clear - no distortion. Excellent fit and finish and I think it looks great. Never tried a recurve but I can't imagine it would help much more.

 

Put a Freedom Shields 12" Touring in medium tint on my Road Glide. I love it so far! Super nice thick windshield!