One of my Rinehart 4" mufflers started getting loud and rattly, I bought them on Ebay about 14 months ago. Was worried about warranty after owning more then a year and a Ebay sale. I called Rinehart and was shocked when told to Email part numbers on pipes and a new set would be sent out immediately along with a UPS pick up slip ! 5 days later they were at my shop, I noticed on the part number was followed by Rev2. A quick look down the outlet showed a longer bolt that now holds the baffle to the end cap. Its great to deal with such a upstanding company in this era. I was expecting the " you pay to send pipes to us and we will see if covered "

 

Good news to hear as I'm looking for some new pipes.

 

That is great customer service! Happy with mine!

 

good deal! I have their 2 into 2 on my V rod an they look nice an are LOUD. I may contact them about a slight baffle so I can hear myself think when I'm riding.

 

Nice. I've got about 7k miles on mine, still love the sound. Glad you got great customer service.

 

I had an awesome experience with them as well, I bought the True Duals in black and after 2 yrs the black strarted to fade and rust. Sent back pipes and header shields and they sent me all new parts! (This time I wanted chrome) GREAT CUSTOMER SERVICE!!!

 

At the end of the riding season last fall,I notice that the 4"Rineharts that I had bought in 2010 had developed a rattle in the right muffler.In Feb I decided to give them a call and see if there was any solution to this problem.They shipped me and empty box with a return shipping label.I packed them up and shipped them off.Approx 3 weeks later I received my old slip-ons back,looking like new,with new baffles and new black tips.I thought that was awesome service.

 

I am happy with mine so far. Glad to hear of the positive responses.