Originally Posted by GARY DYER

Wow! I could have wrote this report. You are dead on. Now I'm so sorry I bought the '14 TG. Oh well, at least I was smart enough to have kept the Zumo 660. Now if I could only get it to work through the speakers.

I really hope this screw up keeps people from buying a Harley - it would serve them right for this crap and for deleting the CB and CD player.

Originally Posted by ks6c

Garmin's email response:
"Thank you for contacting Garmin International. I would be happy to help you with your question about the Harley Davidson software that integrates their devices to their motorcycles.
As this is proprietary software to Harley Davidson, it would not be software that can be shared. We have tested if the software will work with a Garmin branded device and have found that it will not work with a non-Road Tech device."

I've since asked if they will share just the tone's frequency and duration - not holding out much hope.

Originally Posted by eqcons

Well, you got more info than I did, Dan - though it's a very strange answer! It's not "software" per se, it's firmware, and they must have written it. I'd be pretty certain it WILL work with Garmin versions, but we would have no way to load it of course...

Originally Posted by ks6c

Here is their answer to my 2nd "ask":
"Thank you for contacting Garmin International. I would be happy to help you with your question about the frequency that the tone interrupt operates at.
Unfortunately, since these questions are specific to the Harley Davidson software and Harley Davidson mounting, we would not have the information you are seeking. Our recommendation is that you contact Harley Davidson corporation for this information."

I agree that it must be firmware but, after all, H-D paid good money for that and will likely guard their secrets well. I would think the RT firmware would work with a Garmin-badged zumo, but I'm not sure I want to be the one to run that experiment - could end up with 2 bricks on my bike, the 6.5 and 665 <lol>

On another note, where in the UK are you? I have a buddy coming over from Bristol in 2 weeks to spend a month over here - Prez of the IBA UK chapter. I used to meet up with all of those folks when we'd do RTE's in Europe, when I was living in Switzerland.

Originally Posted by eqcons

I'm on the southern edge of the Scottish Highlands, in Perthshire, Dan. Perhaps you've met IBA friends of mine, though - Kevin Weller from Kent, or Giel Kerkhof from Belgium?

Originally Posted by ks6c

How small is the world? Well, let me count the ways <lol>
Kevin & Lyn stayed with us last year after their Iron Butt Rally run and may be staying with us again next year if we can synch calendars. I know Giel very well, along with a few other IBA UK/EU folks. As you can tell from my avatar, I've seen the UK from End to End, as it were, and have been through Perthshire on a few occasions! To top it off, we just bade good night to some neighbors who helped us celebrate the FedEx arrival today of 3 VERY fine single malts from the Scotch Single Malt Whisky Society. Wife's family hails from Hawick - just south of Edinburgh.

So, next time you're passing through the Denver area, the whisky's on me <grin>

Originally Posted by ks6c

My '10 Ultra Limited is sitting right at 100k, so I went into my dealership Tuesday with the full intention of trading on a 2014 (love the charcoal grey pearl over black color scheme!), but I've put that on hold because the new built-in gps has some terribly serious limitations and can't be used for any serious trip planning - and Harley has designed out any capability of routing the audio of a 3rd party gps through the integrated Infotainment system.

The shop doesn't know for sure, but the gps does not seem to be a Garmin engine, as the firmware and map references are different and the literature says it is designed to work with the online Harley Ride Planner. Well, the Ride Planner does not allow the use of Custom POIs, does not allow for planned layover times, and does not have all (or even most) of the editing features of Basecamp, Mapsource or S&T, so if you're doing any serious planning you will be required to use something other than Ride Planner. The problem with using other planning software is that you will have a mis-match of map data between what you plan on your pc and what the built-gps uses, and that can cause serious routing changes when your gps re-calculates imported routes.

The greater issue, though, is that the literature says routes in the gps are limited to 9 Waypoints - but one needs to know that Harley uses the word "Waypoint" the way the rest of the gps world uses Via Point or Shaping Point. Harley's term for Waypoints is actually "Locations". Well, traveling on 2-lane roads in the back country, a guy can have 9 via points in the first 100 miles - how would you plan a 2-week trip with this kind of limit?

Also, our current radios have a 2.5mm AUX input jack to plug a zumo 665 audio into, so you can hear gps directions through the bike's audio. The new systems have eliminated this AUX input, so even if I wanted to mount my 665 on the handlebars, HD has eliminated any ability to hear it through the integrated audio system.

I took a memory stick with a couple of routing files on it to the dealer yesterday afternoon and a couple of sales guys, a tech and I played some more with the Infotainment gps and confirmed the following:

- The ONLY input to the integrated audio/intercom/com/gps is via USB, the 2.5mm AUX jack on all prior year audio systems is no longer available. But the USB input is designed to accept only digital data files, not analog audio files, so the audio output from a zumo can no longer be routed through the integrated audio system.

- The gps WILL accept a gpx file planned in Basecamp.

- The gps will not only NOT ACCEPT a route with more than 9 shaping points, it will actually display spurious data if you try.

I had a 160 mile route that I rode with friends a couple of weeks ago - it was planned in B/C between Castle Rock and Estes Park, CO and was shaped by dragging the resulting route to avoid interstates and find the twisties. 2 Waypoints and 13 Via/Shaping Points.

The gps imported the route quite easily from the memory stick, but when we changed the display to show the route on the map, it not only truncated the route after the 9th via point, it displayed a spurious "floating" route segment that was not connected to the first part, and that was never part of the original.

The available literature is kinda sketchy, and folks in the shop are still coming up to speed with the new technology, so I'm sure we have a lot more to learn about the Infotainment system - I'm actually hoping I'm wrong with the concerns I've listed. But as it looks now, Harley has screwed the pooch and delivered Touring bikes that won't tour....

Originally Posted by xintec

Dan, Thanks for your work on this. Almost pulled the trigger on an Ultra yesterday until the dealer tried to convince me that the GPS was fully functional but could not prove it. Guess I will wait until next year, hopefully it will be fixed.