dubiez
Problems:
My Dutch FLHTK has version 1.16.9
The "newest" software 1.17.1.1 is dated 27 august 2013
Anyway all i get is
"The ISO image on the attached USB is corrupt or incompatible"
Several usb sticks, sizes, reboots, unzips.... whatever: no success"


Got the same message, went back and reformatted usb flash drive to fat 32 and then copied the files back over to the flash drive and it worked the 2nd time

 

The problem is - and it might seem very stupid, but hey, it's HD - they don't care about logic - is that the HDI bikes get a DIFFERENT 1.17.1.1! They just don't A) tell the dealers or B) make it plain on the MoCo site!

Let me guess... you are getting the update from here, yes?

http://www.harley-davidson.com/en_US...downloads.html

Well, as you've discovered, that doesn't work. You need the one from here:

http://www.harley-davidson.com/en_EU...io-system.html

Which DOES work. (Not that it seems to do much....)

 

I can add another problem There are NO motorcycle icons for the nav system on European bikes. Heading is there, but when you open it, no icons present.

 

Hello Jim,
You hit the right spot!!!!
Tnx 1000 times.
The devices are different that i knew
(no satellite, FM cb instead of AM cb, RDS instead of RDBS and so on...)
and therefore other software must be available.
Just could not find it anywhere.
How did you know/find this????????
Updated without any problem this time.
Will be back later for conclusions,
could be longer due to salt on the roads over here (ice protection),
must wait for some rain to wash it away,
Milwaukee Iron is NOT rustprotected i know from my earlier HD's :-(

Later my Garmin will be back on my bike, the iGo is inferior compared to the Garmin, in every respect.

 

Can we clarify which update is working ?
Please note the swdl.iso patch from the naviextras toolbox is the one giving me the issue. This file only comes from the naxiextras software and it gets downloaded to your thumb drive as soon as the server is connected and as soon as you click "OK".
I am not sure which patch people are discussing -the 1.17 patch or the one I mentioned.
Issues caused by using a wrongly formatted thumb drive will not be listed as that is spelled out in the manual. (FAT32)

 

Just to clarify - this is not the same as the "disappearing motorcycle icon" bug where it switches back to an arrow at next gps startup ?

You are saying there in NO icon available as an option at all?

 

Visitor message left earlier today.

 

OK need clarification of some things.
Firstly, did you get the 1.17 patch installed ?
What is AVC ?
Is the TA using XM radio?
Are the saved addresses on a phone address book ?

Needing to know what items are faults and which are user or compatibility issues.
Thanks.

 

I agree it is the update you mention not the 1.17 that is the problem

 

Glad you showed up Dan, since you were the one who inspired this second thread. I did correct my dealer and I agree the misinformation started in Milwaukee. Unfortunately my dealer did not return my calls after getting my export file and password. We were supposed to walk through the error and view the map discrepancy so that he could escalate the issues. "Harman" BTW is intertwined with Harman Kardon. You can follow the trail from NNA to iGo to Harman - who specializes in Infotainment systems.
I did send a nasty email yesterday to Harman International asking them to assign someone to listen to us. no response yet. It's OK to have glitches/bugs with new stuff. It's NOT OK to have these things with no contact or help line. And the MoCo continues to be of no help at all with their own branded product.