** AdvanBlack Tour Pak Pad Color-Matched '14-Later Harley Touring Street Electra Road Glide
#21
Join Date: Aug 2008
Location: California, Md now Savannah, Ga
Posts: 2,085
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171 Posts
Ok guys I got the TP from AdvanBlack but returned it. Here is what I found.
Pros: AdvanBlack's customer service is great!
Arrived in exactly 2 weeks after the order was placed (much better than
Harley's lead time.)
Was packaged very securely in a really heavy box to prevent damage.
The lid and actual ABS box were very good quality not cheap or thin.
The paint color was a perfect match for my Superior Blue!
Cons: Black hardware was ordered but arrived with chrome. They were going to
ship the black out to me ASAP to make it right.
The hardware is very poorly made and is by far the weakest link in their
product.
Due to the poor hardware the lid had to be manually ligned up each time.
The paint job in general was lacking. There were some fish eye type
imperfections and the clear coat was just bad.
All in all I don't think it is a bad product. They were very receptive of my suggestions to better their product. I thought about keeping it, adding Harley premium hardware (which I think would fix 99% of the problem) and trying to buff the clear to make it work, however that is not what I paid for. I have a ton of $$$ into my bike and I want something just as nice to add to it. If you are one who likes to do stuff like this or have an older bike with some imperfections then the AdvanBlack TP is a great option for you. They refunded me 100% of my money as well as the $76.75 return shipping to CA it cost me. Great customer service and I expect in the future they will equal Harley with quality. This is just my $.02 and observations with the TP I recieved.
Pros: AdvanBlack's customer service is great!
Arrived in exactly 2 weeks after the order was placed (much better than
Harley's lead time.)
Was packaged very securely in a really heavy box to prevent damage.
The lid and actual ABS box were very good quality not cheap or thin.
The paint color was a perfect match for my Superior Blue!
Cons: Black hardware was ordered but arrived with chrome. They were going to
ship the black out to me ASAP to make it right.
The hardware is very poorly made and is by far the weakest link in their
product.
Due to the poor hardware the lid had to be manually ligned up each time.
The paint job in general was lacking. There were some fish eye type
imperfections and the clear coat was just bad.
All in all I don't think it is a bad product. They were very receptive of my suggestions to better their product. I thought about keeping it, adding Harley premium hardware (which I think would fix 99% of the problem) and trying to buff the clear to make it work, however that is not what I paid for. I have a ton of $$$ into my bike and I want something just as nice to add to it. If you are one who likes to do stuff like this or have an older bike with some imperfections then the AdvanBlack TP is a great option for you. They refunded me 100% of my money as well as the $76.75 return shipping to CA it cost me. Great customer service and I expect in the future they will equal Harley with quality. This is just my $.02 and observations with the TP I recieved.
The following users liked this post:
abwell (12-14-2016)
#22
#24
Great review. Glad I did not take a chance on one. In my opinion while their pak is cheaper than Harley it's still a lot of money to spend for it not to be acceptable. I also have put a lot of money into my bike and would not be happy with a product with a less than perfect paint job and cheap hinges. I had hopes it would have been better.
#25
#27
Thanks to Xbow and Archer for their review/s. I'll second the comment on the AdvanBlack customer service. Sam has been very helpful with timely responses to my email requests. I've got a set of their 2nd gen vivid black lowers waiting to be installed, they look great...in the box! The original clamps sent with the lowers were a little short so they're suppose to be sending a different set with the TourPak that I also bit the bullet on. I'm waiting for it to arrive if USPS will get on the ball. Supposedly shipped on 6 Dec but their tracking doesn't look like it has left China yet. Maybe I can get all of it installed soon....USPS is like pony express sometimes.
I'll let ya'll know how it turns out.
I'll let ya'll know how it turns out.
#28
Thanks to Xbow and Archer for their review/s. I'll second the comment on the AdvanBlack customer service. Sam has been very helpful with timely responses to my email requests. I've got a set of their 2nd gen vivid black lowers waiting to be installed, they look great...in the box! The original clamps sent with the lowers were a little short so they're suppose to be sending a different set with the TourPak that I also bit the bullet on. I'm waiting for it to arrive if USPS will get on the ball. Supposedly shipped on 6 Dec but their tracking doesn't look like it has left China yet. Maybe I can get all of it installed soon....USPS is like pony express sometimes.
I'll let ya'll know how it turns out.
I'll let ya'll know how it turns out.
#30
Gamma I hope to "get" the King. I'm just a little impatient when it comes to USPS. I get it however, it's a volume pricing thing and if Sam and Thomas can hold the prices down for their customers by using the cheaper albeit slower shipping, I guess that's a fair trade off.