Originally Posted by RJ111

RSD Black Ops Slam wheels made by PM. I was told over 2 weeks ago the front wheel was 1 week behind the rear, the rear is ready. Tried to say the front was ordered 1 week after the rear....LIE. Last week I was told the front is ready, just waiting on the fender bracket for the newer bikes, it was at the powder coater. This week the front is ready, just waiting on the wheel hub...The wheel is ready, not sure why they wont ship it to later....this is what the dealer said...makes no sense to me...if its ready, why wouldn't they want to ship it....lol..Why not just tell the damn truth ? Now after seeing some other threads, I'm wondering when it does finally show up, will it have the rotors, spacers and everything to mount it...Worst customer service I have ever dealt with in my life. I had them go ahead and ship the rear, The back wheel was delivered on Tuesday, and I will say this, it is awesome. It made me forget the long wait..lol. Now if I can just get the front.

Originally Posted by RJ111

You know what, I think I will do a charge back on my cc and let you wait on your money like I have been waiting. And see how you like that...I bet YOU would expedite the rotors then.

Originally Posted by Coastal_Moto_Man

Charge backs have a tendency to get peoples attention lol. It is unfortunate that it results to this but sometimes it is a necessary evil.

Things do happen at the manufacturer but communication is the key to keeping the customer happy and it is just the right thing to do.

Keep me posted on how this goes and I know that Road Glide is going to look great once you get it all finished up.

Originally Posted by RJ111

I understand sometimes things are out of your control, I get that.


My thing is, the rotors were never mentioned over the last 3-4 weeks, it was always the fender brackets.


Then to let me pay the extra shipping,( KNOWING ) the rotors were not in the box is total BS.


And I don't believe for a minute the rotors will be here next week. Which will be 12 weeks, by the way.


Thanks again, Jeff

Originally Posted by mooficious

RJ this is one heck of a pickle you are in. As much waiting , wasted time, and wasted money this company has cost you, I do believe I would do a charge back on the parts I had not received as well as the expedited shipping. I might even possibly look into taking legal action if he disputes the charge backs.

Coastal Moto Man has offered you support and concern through this whole process. I believe I would also place an order with him for the parts I had not received and when the other company receives those for you (if they even ordered them,) I would tell them where to place them.

Just an opinion from a very large butthole.

Originally Posted by mooficious

RJ this is one heck of a pickle you are in. As much waiting , wasted time, and wasted money this company has cost you, I do believe I would do a charge back on the parts I had not received as well as the expedited shipping. I might even possibly look into taking legal action if he disputes the charge backs.

Coastal Moto Man has offered you support and concern through this whole process. I believe I would also place an order with him for the parts I had not received and when the other company receives those for you (if they even ordered them,) I would tell them where to place them.

Just an opinion from a very large butthole.

Originally Posted by Coastal_Moto_Man

Thanks for the kind words mooficious! I would gladly do that for him but I would be afraid of the wait he would be faced with. Especially after what he has already been through. I did check to see if I could find the rotors but I didn't have any luck.

I am really hoping that he is taken care for all of his troubles because he definitely deserves it.

Originally Posted by mooficious

She has my sympathy! lmao

I don't want to believe that this has anything to do with PM. I somehow believe this dealer may not be taking care of business by ordering the parts and spending the money... could be wrong tho