RE: GOOD Dealers and Experiences
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RE: GOOD Dealers and Experiences - 2/25/2006 12:06:18 AM
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Otter
Posts: 154
Joined: 12/10/2005
From: Plainfield, IL
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I live in Seattle and have (oddly enough) five dealers nearby(20mi). I was dealer/bike shopping for ~12mo and found all of them to be verry helpful save one. Destination Harley in Tacoma WA had an attitude - poor pricing and, well kinda poor selection. VERY agressive in hard sell. I bought my bike from East Side Harley in Bellevue, good guys, good price, good after sales.
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RE: GOOD Dealers and Experiences - 2/26/2006 12:02:23 PM
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Cryptoboy
Posts: 3486
Joined: 12/8/2003
From: Phoenix, AZ
Status: offline
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I had a good sales and service experience at Chosa's/Chester's (they hadn't turned into Chester's yet). Bought my 05 FLHTI from them last March. Actually went in to get a set of the bike lift adapters for my Lowrider, they had an 03 Classic sitting outside. I was looking at it, sales guy came out and asked if I wanted to take it for a ride. (I was looking at a touring bike for a few months, almost bought an EG Std - used, from Chandler HD, but they wouldn't deal at all.) I went home, asked my wife if she wanted to go for a ride with me on it, and we both went back and took it out for an hour or so. Both loved it so much we decided to see what we could do to get it! Ended up getting a new standard instead. Flip, the sales guy, was pretty patient too, not pushy at all (I hate pushy sales people), they had several classics and standards coming in within a month or two, and said he could hold any of them for me (for like $100) if I wanted to wait.
Service, they have treated me well, but I go to an indy for the service I can't do myself (about half the price of any HD shop). I had the Stage 1 kit installed when I bought the bike, and about 6 months later holes were visible in the A/C. Talked to the service manager, and he said they got a bad batch of cleaners around that time. Told me to bring the bike in and they would swap it out. Scheduled an appt, they swapped it out in 30 minutes, no charge! I like service like that!
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No, I will not fix your computer.
Go Noles!!!
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RE: GOOD Dealers and Experiences - 2/26/2006 4:35:24 PM
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dfirecpt
Posts: 220
Joined: 1/19/2006
Status: offline
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Wilwert's in Dubuque, Iowa. *****
Treated me & the wife like family the 1st time we walked into the dealership. NO pressure, games or BS. Will talk with you, not above you.
Took delivery of an '06 Ultra this past Thursday. Service manager would not let me ride it home because of the salted roads. They put it in a trailer and delvered it, that afternoon. NO Charge!!. Overall a great experience.
Wilwert's really know that customers are the reason business exists and they earned a loyal customer.
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RE: GOOD Dealers and Experiences - 2/27/2006 11:21:08 PM
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mloupe
Posts: 9
Joined: 2/13/2006
Status: offline
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California Harley Davidson in Harbor City California is hard to beat. Woody in the service department and pre-sales is the best. Great personality and yes gets the job done. I purchased my 06 Delux and had the stage1 and VH long shots. I highly recommend this dealership if you are in Southern California.
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RE: GOOD Dealers and Experiences - 3/1/2006 12:57:03 AM
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kjriv
Posts: 1776
Joined: 2/28/2006
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Harding Harley in Corning NY,,,these guys are THE best; 7 outta 5.
I live down on LI, 5+ hrs drive away. A bit apprehensive at first given the distance, not seeing the bike at all, etc. but the transaction was seamless. We did it ALL over the phone, faxed auth forms n stuff back/forth, AND got an excellent deal, super price, and then some. On the big day last April we drove up, Dennis ( salesguy no longer there now) took great care of me. Hooked me up w/ great financing, super knowledgable. Had my FXD waiting fresh n ready, all paperwork ready to go. Jeff Harding owns the shop - great guy. My next bike - shooting for a full dresser, will definitely again be from Jeff. And the best part, the drive up RT 17 is absolutely unbelieveable, great roads, nice twisties n sweepers, and by the time I got home, the bike was half broken in already. AND on top of all that, 2-3 months AFTER the sale Jeff sent me the coolest laser etched glass plague - personalized w/ my name, bike pic and VIN..just to say thanks. A total class act. Too bad he's not local, although I am planning my next service around a trip back up there. Highly recomended shop.
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"work hard, play hard, ride harder n FTR"
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RE: GOOD Dealers and Experiences - 3/1/2006 4:31:06 PM
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stevent
Posts: 276
Joined: 1/29/2006
From: Near Tacoma
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I got my '05 FXD at Downtown H.D. in Tukwila, Wa. I got the bike with security system and everything for $12.2K OTD They gave me above book on my Triumph Thruxton trade in too, great bunch of guys and gals. This is the third bike I've bought off them starting with a '78 Sporty in '82, then an surplus WSP bagger in '85 now this. I rode sportbikes through out the '90's then new Hinkley Triumphs for the last 5 years, when I wanted a change back to Harley they were the first place I looked, I shopped around all the other local dealers and they were the best price and selection without a bunch of games. No complaints here....
< Message edited by stevent -- 3/1/2006 4:37:38 PM >
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RE: GOOD Dealers and Experiences - 3/1/2006 5:30:43 PM
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Renegade
Posts: 367
Joined: 10/13/2005
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I have a positive experience to report for all. New Bern HD in New Bern NC handled everything with my bike while I was deployed to Iraq and did an extremely good job. They dealt with my wife in a fraternal manner and made her feel comfortable in my absence. Milton in sales and Anthony in parts, are both reputable guys that I would deal with again. I got two t-shirts from them and a thorough tour of their facilities and an explanation of everything concerning my Lowrider. I think they deserve high marks. Anyone on the NC coast swing by New Bern HD.
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"Even if you are on the right track in life, you will get run over if you just sit there." Will Rogers
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RE: GOOD Dealers and Experiences - 3/2/2006 12:10:28 AM
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gvc4
Posts: 726
Joined: 2/3/2006
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Harley Davidson of Bowling Green, KY is the best. I've purchased 5 bikes from Scott Southwood. Sales & service is great.
gvc4
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RE: GOOD Dealers and Experiences - 3/2/2006 7:37:11 AM
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Keystone
Posts: 1582
Joined: 3/1/2006
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I just bought my 2004 FLSTC (with 1,500 miles on it) at HDoMC, Inc located in Mason City, IA. Now I did not go there because my local dealer treated me wrong or anything, but this bike was the one I wanted. If I was buying new I would have bought in my home town.
Anyway, HDoMC treated me real well. Gave me a price I could live with, introduced me to ALL of the staff, and at no time did they even attempt to try and sell me extra's such as service plans or warrenty etc. They handed me a spread sheet with the stuff on with a simple explaination that these were the service plans and prices if interested and left it at that. No pressure at all to sell me anything. Since the weather in my area isn't good yet, they are delivering the bike to me. They did small things too like adjust the bars and hand controls to fit me, punched the pipes, changed the oil even though it wasn't due to name a few.
So, will I return to them? Yes. I'll do my own oil changes, but for the heavy maintance I'll give them a chance to do me right.
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RE: GOOD Dealers and Experiences - 3/4/2006 1:30:42 PM
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DonFLSTN
Posts: 189
Joined: 1/4/2006
Status: offline
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I would like to add Fink's Harley Davidson in Zanesville Ohio to the list of good dealers. My girlfriend was interested in a 100th anniversary V-rod and we shopped around a lot. Some dealers were just not interested when she would ask them about a bike, guess they didn't think a woman would buy one! These people went out of their way to answer any and all questions she had about the bike. She started talking to them back in Oct. and they never seemed to get tired of her questions. They even called her to see if she needed to know anything else. She would talk to salesmen, mechanics, and anyone else involved with them. They all were very curtious and patient. As a result they made the sale and she couldn't be happier.
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RE: GOOD Dealers and Experiences - 3/6/2006 1:50:13 PM
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wingt50dw
Posts: 803
Joined: 12/16/2005
From: Tuscaloosa, AL
Status: offline
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Just went by the new Big Swamp Harley-Davidson in Auburn/Opelika, AL this past weekend. They have a great new dealership...Nice people and awesome t-shirt selection with one of the coolest dealer logos I have seen on a shirt. Wanted the 06 Cobalt Blue Street Glide they had, but figured my ol' lady would kill me if I came home on something other than the Road King I left home on.
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RE: GOOD Dealers and Experiences - 3/7/2006 5:24:31 PM
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DGlide04
Posts: 2674
Joined: 4/12/2005
From: Hudson Valley- NY
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Although this isn't a "dealer" kudos, I'd like to throw my $.02 in for M&M Cycle's parts business. I ordered a couple of Kuryakyn parts over their website last week and got them in record time as usual. I then received another UPS shipment from them today, with second set of parts that I had not ordered. All it took was a single call to M&M, I spoke with Mark who looked up his order and PayPay records and took care of the whole thing in a couple of minutes. Shipping back to Ohio is on them and they're even accepting a return on a part from the original order that I found out I couldn't use, all at no charge. Now that's great customer service. Great to deal with.
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Thinking "outside the box" most places will get you a box and an escorted walk to the door.
2004 Sierra Red Pearl FXD, or at least that's what it started life as.
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RE: GOOD Dealers and Experiences - 3/12/2006 10:33:02 PM
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KenM
Posts: 1081
Joined: 7/29/2005
From: Central Ontario, Canada
Status: offline
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Barrie HD in Barrie Ontario. Nice place and friendly..
The only complaint is the price of "Genuine HD parts & accessories"
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1993 FLHTCU
Rineharts, SE Breather
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"Experience is something you don't get until just after you need it"
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RE: GOOD Dealers and Experiences - 3/18/2006 11:46:36 PM
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redripper
Posts: 12
Joined: 3/17/2006
Status: offline
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Rockville HD in Rockville, MD has always treated me right. I have purchased 3 bikes and always received a fair deal. The service department has been outstanding. Everything has always been fixed right the first time. Had a tech come in on a Sunday, so I could leave on a trip Monday. 5 stars.
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RE: GOOD Dealers and Experiences - 3/19/2006 12:29:04 AM
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CraigC
Posts: 2919
Joined: 2/4/2006
From: West Tennessee
Status: offline
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Got nothing but good things to say about Clermont Harley in central Florida. *****
Had good experiences with Orlando Harley as well. Maybe a ****.
Gator Harley in Leesburg, good and bad. ***
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2006 FXDBI - Black Denim
Stage II 95"
Bassani ProStreets
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RE: GOOD Dealers and Experiences - 3/19/2006 11:25:21 AM
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Harleyglide
Posts: 152
Joined: 2/1/2006
Status: offline
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Wildfire harley villa park ,illinois on north ave good service i dont even go back to the place i bought it from.Freindly staff on hand plus i trust there workmanship
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RE: GOOD Dealers and Experiences - 3/21/2006 6:24:20 AM
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NYfatboy
Posts: 23
Joined: 8/18/2005
Status: offline
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I have to give kudos to Rolling Thunder Cycles (they perform extended warranty work for HD), Hempstead, New York.
As a new rider (again), 1st time harley owner ('04 fatboy), they (Gerard) have gone out of their way explaining the various options on upgrades in infinite detail, never looking down on me as a newbie. I just had them install V&H bigshots (staggered) and I love them.
Glenn
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"If you are going through hell, keep going."
- Winston Churchill
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RE: GOOD Dealers and Experiences - 3/21/2006 6:41:03 PM
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RevTom
Posts: 5
Joined: 2/27/2006
Status: offline
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There are two excellent dealerships in south central PA that I deal with. I've bought several Harleys from both of them and they are about equidistant from my home. The one is Laugerman's Harley Davidson in York, PA only a few miles from the Harley Davidson York plant. Their parts and service departments are excellent. Good, knowledgeable folk who make you feel like part of the family. The other dealer is Lancaster Harley Davidson in Willow Street, PA just south of Lancaster city. They, too, have an excellent staff both in the store and in the service department. They're professionals in every important way but they treat you like a good friend. Both stores are still family owned and run shops. It's like old home week in either store whether you're buying a bike or just stopping in to browse. Both stores make the experience of owning the bike even better.
< Message edited by RevTom -- 3/21/2006 8:32:29 PM >
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RE: GOOD Dealers and Experiences - 3/23/2006 4:41:09 PM
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Legendary6301
Posts: 245
Joined: 3/13/2006
Status: offline
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Hannums HD of Media, Pa. Very accomodating people and very professional. They do good work and are very fair with pricing. I didn't buy my bike from this dealer but I will be buying my next bike from them. Service is top notch.
www.hannumshd.com
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RE: GOOD Dealers and Experiences - 3/24/2006 8:37:05 PM
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rockcandy
Posts: 10
Joined: 3/3/2006
Status: offline
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Harley Davidson of Rocklin California is great to work with when buying a bike. I just bought a Street Glide from them and it could not have gone any smoother than it did. After the deal was done I was given two tee shirts, $115 towards a helmet, a HOG membership and some Harley cleaning products. I don't have any comments regarding their service department yet, but I'll be a happy guy if they are as good their sales and customer services.
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RE: GOOD Dealers and Experiences - 3/25/2006 5:12:21 PM
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Speed
Posts: 422
Joined: 3/17/2006
From: a tiny river town in New Jersey
Status: offline
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My story of my experience with Barb's Camden County HD in Mt. Ephraim NJ
called around lunch time on a Friday and spoke to a very pleasant lady named Debbie in sales, asked her if I could fax over a completed credit app.
I faxed her over the app. and I got a call back from her in about 10 minutes telling me she received it and was sending it off to Harley. she said she'd call
me back in about a half hour. sure enough, about a half hour later my phone rang with the sweet words "your approved, come get your bike"
so Wifey and I went up after work to do the paper work. Debbie walked us around the dealership introducing us to all the folks in the various departments.
I spent some time with Tom (the Service manager). we discussed putting pipes on the bike, he gave me a quote and I told him to "git-r-done"
the only hitch was the F & I office. the gentleman we were dealing with had only been with Barbs 2 weeks and we ran into a little trouble with finance rates.
to the degree that at one point I got up and walked out telling him this just isn't going to work. Debbie caught me on my way out the door and seem really disappointed with the news that I wasn't buying the bike. at this point she grabbed a gentleman by the name of Gary (sales manager) and within 10 minutes he had the whole deal worked out where I needed it to be. we signed the paper work and decided that they would deliver the bike to me Saturday (free of charge)
they opened at 9am sat. morning, I called Tom around 1:00 pm to see where we were at. he told me that he had to check and that he would call me back in about 15 minutes.
again, about 15 minutes later my phone rang. he said it would be about an hour and someone would call me for directions to my house. my phone rang about an hour later. I gave the man directions and about 40 minutes later there was a Barb's truck and trailer out front of my house.
Ken unloaded my bike put it in my garage and returned my old pipes and air filter to me. he spent about 10-15 minutes going over the bike with me and another 15-20 just shooting the sh!t.
in short, Barb's did everything that they said that they said they were going to and in the end they made me a very happy Harley owner. they have earned my future business.
on another note. I have a very well know HD dealer about 1 mile from my house, I called them the same friday and asked for a specific salesman....to which I was left on hold for a solid 15 minutes (without anyone picking up the phone to tell me that someone would be right with me) so I hung up and called right back, this time simply asking for the sales dept. to which I spent another 5 minutes on hold before hanging up.....I kinda got the feeling that they weren't that interested in my business so as you can tell....I took it else where.
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2006 FXSTDI Softail Deuce
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RE: GOOD Dealers and Experiences - 3/28/2006 3:14:30 PM
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fxstcguy98
Posts: 1181
Joined: 1/16/2006
From: Columbus, OH
Status: offline
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quote:
ORIGINAL: DonFLSTN
I would like to add Fink's Harley Davidson in Zanesville Ohio to the list of good dealers. My girlfriend was interested in a 100th anniversary V-rod and we shopped around a lot. Some dealers were just not interested when she would ask them about a bike, guess they didn't think a woman would buy one! These people went out of their way to answer any and all questions she had about the bike. She started talking to them back in Oct. and they never seemed to get tired of her questions. They even called her to see if she needed to know anything else. She would talk to salesmen, mechanics, and anyone else involved with them. They all were very curtious and patient. As a result they made the sale and she couldn't be happier.
Have to second that on Fink's, they were very friendly, had good prices and even found me a great deal on insurance. I have also had good experiences at Athens Harley and A.D. Farrows in Columbus Oh (the service dept has given me a lot of free advice).
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EITHER GET A CLUE OR GET OUT OF THE F@#KING PASSING LANE!
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RE: GOOD Dealers and Experiences - 3/28/2006 9:44:35 PM
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dastark
Posts: 1122
Joined: 10/24/2005
From: St. Johns, MI
Status: offline
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Capitol Harley in Diamondale, MI. They always treat me well. Knowledgable parts and service depts. Cute ladies in the motorclothes dept. Heck most everyone knows me by name. Probably 'cause I spend way too much money there. (Thats what the misses tells me. And them too.) Their m.s.r.p. is competitive with most others but they'll compete.
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RE: GOOD Dealers and Experiences - 3/29/2006 3:31:29 AM
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ABNELECTRAGLIDE
Posts: 104
Joined: 3/21/2006
Status: offline
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RAY PRICE HARLEY in Raleigh , NC
These people are the HEAT!! As soon as you walk in the door they scoop ya up and take care of ya. I have purchased two bikes through them. Sales Staff is top notch, service dept is incredible, the gorgeous ladies at the motorclothes area are always nice to see. Overall Customer service is (5 STAR's)
Being Stationed at Ft Bragg in Fayetteville, im sure your asking why 50 miles north instead of CAPE FEAR in Fayetteville? The answer is NO RESPECT FOR THE CUSTOMER at Cape Fear.
I will ride 50 miles to Ray Price to buy S100! I have sent numerous friends up there and they all say the same thing.
Being in the military can be hectic and these guys know how we operate and adjust anything and everything they can to get us squared away. Even if i move across the country( WHICH I WONT) i would still drive the distance to give my money to them!
GREAT JOB RAY PRICE!! Thanks for all of the support to us while we have been deployed , we will be back soon to give you some more of our MONEY!!
WEBSITE: http://www.rayprice.com/
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"FOR THOSE WHO FOUGHT FOR IT FREEDOM HAS A TASTE THE PROTECTED WILL NEVER KNOW"
MY WEBSITE: http://s35.photobucket.com/albums/d157/ABN69/
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RE: GOOD Dealers and Experiences - 3/31/2006 10:07:03 AM
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2004 heritage
Posts: 9
Joined: 3/30/2006
Status: offline
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have to add benjy's in huntington wv, good people to do buisness with , nice museum to visit also
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RE: GOOD Dealers and Experiences - 3/31/2006 10:21:04 AM
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skateboard
Posts: 1346
Joined: 2/18/2006
Status: offline
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Harley-Davidson of Wausau Wi.what a great place.lots of bikes on the floor,all sorts of chrome,clothing and cleaning stuff to buy! sales people that took the time to answer all of my questions.after i bought my bike in January they gave me and my wife the tour and meet and greet with dam near everybody in the shop, showed us every little thing on the bike and said they would store it free tell i could pick it up.they would have deliver it,but i wanted to ride it home.the price was good i got the black cherry for the vivid black msrp saved 450 dollars.they gave me some ideas about some add ons but didn't push them on me which was nice.
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Don't worry little porkchop your uncle skateboard thinks your cool and that's all that matters!
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RE: GOOD Dealers and Experiences - 4/1/2006 6:45:47 PM
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TUCK
Posts: 58
Joined: 3/12/2006
Status: offline
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Had a good parts purchase experience with David Walker @ Boswell's HD in Nashville, TN. Even though there was a slight problem with a special order, it was quickly resolved. What stood out most was their attitude. I felt like they appreciated my business.
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On the road as in life...........MERGE.
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RE: GOOD Dealers and Experiences - 4/1/2006 8:44:13 PM
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jaysonL
Posts: 1175
Joined: 11/12/2005
Status: offline
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Hey guys, I'm shopping for my bike, and have been to a few places. 1st stop was my local dealer. Apple Harley in Altoona, Pa. great selection, but very pricey.
Salesmen were all help, very much professional and polite. Also worth mentioning was Battlefield Harley in Gettysburg. The selection wasn't as good as Apple, and neither was the service. I was there for 20min. and I was never even approached by a sales person . But ! If you want a shirt or anything else under the sun with H.D. on it you'll find it there.
Jayson
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RE: GOOD Dealers and Experiences - 4/2/2006 11:44:17 AM
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bay13
Posts: 2616
Joined: 1/7/2006
From: Northern VA, Madison GA
Status: offline
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Patriot Harley Davidson, Fairfax, VA
Bought my bike there. Sales treated me just fine. Followed-up after purchase to ensure everything was going OK with me and the bike. I haven't used the service department. I'm a Volvo Tech so the service department won't see much of me unless it's a warranty issue. (or I get lazy) It's a nice store, well kept, and always lots of riders stopping in.
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Rich
Jesus is the ONLY way, get over it.
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RE: GOOD Dealers and Experiences - 4/4/2006 7:52:05 AM
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