RE: BAD Dealers and Experiences
Login  | |
|
RE: BAD Dealers and Experiences - 12/12/2007 1:49:36 PM
|
|
|
congocycles
Posts: 67
Joined: 12/11/2007
Status: offline
|
You are right about doing your own services. If you are mechniclly inclined I could walk you through a sevice over the phone. Dealerships way overcharge for simple services.
On the other hand I work at a dealership and I am far from being a KID (I am 39 and have been doing this for quite a while now)and I had to get certified with a 6 month School for 8 hours a day 5 days a week(not a online course) that cost over $15,000.00 plus I have had to take 75 PHD tests and had to put in one year at a dealership before being PHD Certified through Harley. And I have over $30,000.00 invested in my tool box and tools. All this for a small paycheck from a dealer. And all dealers pay about the same.
They charge a small fortune for there services and the mech. gets nothing.
If you want a honest service goto a smaller shop owned by someone who used to work at a dealership. Then you will get a better service and a honest answer for your questions because most of us that open our own shop after being at a dealership see how they treat there customers and how bad they screw then over so we know what a customer is actually looking for and how to treat them with respect and honesty. We want to make you happy and have you return.
And when you come in for a service we not only do a service, we are looking for any problems that are not in plan sight. And I ,like,other PROPERLY trained mechanics, Know what to listen for and look for. Things a typical rider does not.
So if you want to save alot of money yes do your own services,but goto a dealer or go online and get all the recalls and service bullitins for your make model and year, then just get a manual and follow the directions.
And if you have any question feel free to contact me at
tombullock@congocycles.com
and I will answer any question you have about your bike.
And please visit my website at
www.congocycles.com
and see what I have to say about dealers too.
My shop opens this spring in Wallingford Ct. and I do offer HONEST service. And the only place you can rent a lift and do your own work.
|
|
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/14/2007 5:52:12 PM
|
|
|
badwhine
Posts: 780
Joined: 8/7/2007
Status: offline
|
quote:
ORIGINAL: congocycles
You are right about doing your own services. If you are mechniclly inclined I could walk you through a sevice over the phone. Dealerships way overcharge for simple services.
On the other hand I work at a dealership and I am far from being a KID (I am 39 and have been doing this for quite a while now)and I had to get certified with a 6 month School for 8 hours a day 5 days a week(not a online course) that cost over $15,000.00 plus I have had to take 75 PHD tests and had to put in one year at a dealership before being PHD Certified through Harley. And I have over $30,000.00 invested in my tool box and tools. All this for a small paycheck from a dealer. And all dealers pay about the same.
They charge a small fortune for there services and the mech. gets nothing.
If you want a honest service goto a smaller shop owned by someone who used to work at a dealership. Then you will get a better service and a honest answer for your questions because most of us that open our own shop after being at a dealership see how they treat there customers and how bad they screw then over so we know what a customer is actually looking for and how to treat them with respect and honesty. We want to make you happy and have you return.
And when you come in for a service we not only do a service, we are looking for any problems that are not in plan sight. And I ,like,other PROPERLY trained mechanics, Know what to listen for and look for. Things a typical rider does not.
So if you want to save alot of money yes do your own services,but goto a dealer or go online and get all the recalls and service bullitins for your make model and year, then just get a manual and follow the directions.
And if you have any question feel free to contact me at
tombullock@congocycles.com
and I will answer any question you have about your bike.
And please visit my website at
www.congocycles.com
and see what I have to say about dealers too.
My shop opens this spring in Wallingford Ct. and I do offer HONEST service. And the only place you can rent a lift and do your own work.
I'll be there for a visit! Love to see your shop. PM me when you are up and running
_____________________________
My gov't cheese has holes in it!
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/17/2007 2:41:57 AM
|
|
|
Huey Driver
Posts: 198
Joined: 12/16/2007
Status: offline
|
You guys know where this shitty attitude comes from don't you? Its stems from the late 80's early 90's when there were waiting lists for Harley's; the dealerships eventually started to act like they were doing you a favor for coming in and buying a 20K$ bike. By the way this era is long over, Harley's are not nearly as in demand now, its a shame that the dealers haven't realized that yet.
Dealers make most of their money on the accessories after the bike is bought, I recommend that we put these arrogant SOB's out of business by choosing not to buy anything from dealers who lack customer service.
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/17/2007 2:47:33 AM
|
|
|
Huey Driver
Posts: 198
Joined: 12/16/2007
Status: offline
|
Anyone heard anything about Hacienda HD in Scottsdale AZ??
|
|
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/27/2007 11:38:45 AM
|
|
|
nightrider87
Posts: 102
Joined: 3/7/2007
From: Sykesville, MD
Status: offline
|
After dealing with Elkridge HD, Frederick HD, Old Glory HD and Battlefield HD, I would recommend ...
 Battlefield HD in Gettysburg, PA
 Old Glory HD in Laurel, MD
Elkridge HD had problems identifying an electrical problem in my DAD's V-ROD. It finally died on the road during a local HOG ride. The battery went completely dead. Eldridge HD replaced the voltage regulator. However, the bike still had hard starting problems.
Elkridge HD still has not found the shaking in the handlebars when the front brakes are applied. The bike has been back to Elkridge multiple times for the hard/not starting and the shaking/brake problems but they are still not fixed. 
The service work at Frederick HD was good. However, one of the Service Writers is a  . The girl and older gentleman are ok. After getting some work done, my bike was dirtier that when I brought it in for service. Also, there was a foot print on the seat. Of course, if I brought the bike back tomorrow (30+ miles) they would wash it. 
Battlefield HD has found the problem with my DAD's bike. It only took them one service visit. Brilliant!
Battlefield HD also performed a dyno tune on my bike. There was a problem with the Power Commander. Battlefield HD replaced it while my father called Power Commander Customer Service for a RMA number. Everything was Excellent from the Service Writers to the Mechanics.
My bike is back at Battlefield HD getting a 103 big bore kit installed. 
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/28/2007 6:47:02 AM
|
|
|
alazlo
Posts: 869
Joined: 12/23/2005
Status: offline
|
Ebay sellers beware of MADPIPER999... he's an extortionist...
Bought an item from me, waited almost 30 days to post my first negative feedback , without contacting me first, then offered to withdraw it if I gave him half his money back. I had already posted a positive feedback for him.. Same thing he did to another guy in March... but don't take my word for it scroll through his "Feedback left for others" & see what this foul mouthed moron has to say. My suggestion is you block him so you won't have to deal with him
_____________________________
My Pan (SOLD)
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/28/2007 6:18:38 PM
|
|
|
SJF
Posts: 4
Joined: 12/27/2007
Status: offline
|
Gotta add Fullerton (CA) HD to the list - if it's not here already.
Not a big deal, they just missed out on my business because they were unwilling to work with my trade and with trading a bike with a more distant dealer (they didn't have the color I wanted in stock).
The sales guy was willing to work with me, but referred me to the sales mgr for my trade & for working with another dealer. No go.
So, I went to Orange County HD. They didn't have my color either, but they traded another dealer for one, took in my trade, and gave me a 35 mi ride home when I left my trade with them while waiting a day for my new FXDF.
With the factory shut down for a couple of weeks, HD stock trading down, and dealers sitting with inventory, I can't figure out why any of them would not go the extra mile (or extra couple of feet) to make a deal.
Anyway, OCHD gets all of my business and referrals - good job guys!
|
|
|
|
|
RE: BAD Dealers and Experiences - 12/29/2007 9:49:34 AM
|
|
|
vulture68
Posts: 44
Joined: 10/18/2007
Status: offline
|
quote:
ORIGINAL: bum
Pikes Peak Harley Davidson, Colorado Springs, CO.
We have two dealerships here, the aforementioned and Colorado Springs Harley Davidson. At PPHD, I went in as a first time customer (recommended by a buddy) and received what I thought was bad service. I new very little about bikes, so just explained that I wanted something easy for me to handle (5' 7", 132lbs) sounds like a chic, I know, but I'm a dude! The guy only sat me on Sportster 1200's. I thought that was good enough. Found a color I liked, started the paperwork then had to leave after two hours and no sight of my salesman after a big boobed blonde came in and wanted to look at bikes and he offered to help her. I took home some literature, saw seat heights, weights, lengths and decided I wanted to try different bikes. I went to CSHD and the salesman there sat me on almost every bike I saw, discussed center gravity, specs, colors, tire sizes and so on. What a major difference! I rode off on a Night Train that night! I wouldn't recommend the place that was recommended to me. Perhaps my salesman was just having an off day, but I firmly believe that once you receive less than satisfactory service, that place, no matter what product or service they provide, is black listed. My money, my opinion and my right. Thanks for letting me vent, if you held on this long to read my novel...lol
I had a very positive experience at Pike's Peak. On a 14k + mile trip and needed service, tires and had a problem on one of the bikes. They took in both bikes and had them out the same day. Cost was Wayyyyyy less than the dealers in Texas that service my bikes and the people there were great. I have had bikes serviced in over 40 states, and the service and price at Pike's Peak were near or at the top of the list.
On the other side, was on a 12k+ trip up the East coast and three bikes needed service and tires. Called every dealer in Virginia, Delaware and Maryland and was told to make an appointment for no less than two weeks later by every one of them even after I told them we were on a two month trip and were far from home. Had to go to Alantic City, NJ to get service. BTY, Alantic City was very good to us also.
_____________________________
UPIS
Useless People International Society
President for Life
On the Dragon
|
|
|
|
|
Stay Away from ALL the Ferman Dealerships - 12/29/2007 7:00:54 PM
|
|
|
Corpexec
Posts: 4
Joined: 12/29/2007
Status: offline
|
Oh my God!! These shops are the PITS!!! Tampa HD, HD of Brandon and New Port Richey HD. These guys are absolutely ROCK BOTTOM. I have had my Ultra serviced there (Brandon) and it SUCKS. The Service Manager is an idiot and has no clue. She will tell you that she has been in the business for 22 years and has learned NOTHING. At Ferman, you are just a dollar waitine to be taken. Service, they have one guy that is great, and the rest suck wind. Types of problems you ask?? Spark plugs not torqued, bolts left out, tires mounted backwards and, yes, the topper, mixing DOT 3,4, and 5!! I heard a story about a rider that had them put DOT 3 in his DOT 5 bike and they damn near killed him!! Complete brake failure at speed.
Stay away, stay far far away.
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/1/2008 3:52:07 PM
|
|
|
Cheese Head
Posts: 197
Joined: 1/1/2008
From: Northern New York
Status: offline
|
I recommend avoiding Iron Block H-D, Adams Center, NY
I ordered a Sportster while stationed overseas and had it delivered to Iron Block (dealer closest to my house). They treated me great when I picked up the bike. They even scheduled my 1,000 mile service. When the performed the service, they put on the wrong oil filter. The filter they used was too restrictrive for the bike and caused a build up of excess pressure that caused problems with blow by. I later found out that at least one service technician in the service shop knew there was a technical bulletin advising service depts NOT to use the filter on Sportsters.
About two years later my wife was ready to trade in the Sportster (I had move up to a Road King by that time and my wife was riding the Sportster). We thought we would look at Iron Block. My wife was looking for a Heritage Softail Classic. She found one that she liked; but, not the color she was looking for. The price listed on the Heritage was approximately $3,000 over MSRP. Since she liked the bike, she asked what sort of deal they would be willing to make for trade-in. Iron Block offered us $4,500 dollars (just about Blue Book value - relatively standard deal) for the Sporster. We decided to look around to see if we could find a better deal. We found the exact bike in the color she was looking for at another dealer, Sovie's in Potsdam, NY and they wanted MSRP (an instant savings of approximately $3,000 from what Iron Block was over-charging). For trade-in, Sovie's offered us $7,500 (another $3,000 savings over Iron Block). Total savings on a new Heritage Softail Classic by avoiding Iron Block H-D was a little more than $6,000.
My gripe is not with Iron Block trying to make money. That is why they are in business. My biggest gripe is the way we were treated by Iron Block later. We talked to our friends about the deal that we got at Sovie's. This is a small area and it eventualy got back to Iron Block that we were telling people that we got a better deal someplace else. Iron Block posted a large message on the website indicating that my wife and are were no longer welcome in their store because our telling people that they could get a better deal someplace else that we were bad for their business. They have the right to refuse us service if they like. But, I feel to post it on their website was just plain wrong.
Since this incident, I have purchased a new Ultra Classsic. I didn't even consider Iron Block H-D because of the problems we had with their service department and the way they over charge (I'm assuming that they are still over charging based on what I have heard from others that have been there recently - I don't know for sure - I haven't been in there for over two years) for bikes on the showroom floor (of course I'm not even sure if they would have let me in the door to give them my money if I wanted to shop there). I went to Utica H-D, about 80 miles out of my way. I had bought my Road King there and they had serviced both of our bikes in the past. Service was always exceptional. And the salesman that sold me my Road King almost 3 years ago still remembers my name and spent time just talking to me while I would be waiting for service to finish with the bike when I was there for service. I rewarded this outstanding dealership with my business when I bought the new bike.
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/4/2008 8:42:31 AM
|
|
|
hnesitd1
Posts: 741
Joined: 7/28/2007
Status: offline
|
quote:
ORIGINAL: congocycles
You are right about doing your own services. If you are mechniclly inclined I could walk you through a sevice over the phone. Dealerships way overcharge for simple services.
On the other hand I work at a dealership and I am far from being a KID (I am 39 and have been doing this for quite a while now)and I had to get certified with a 6 month School for 8 hours a day 5 days a week(not a online course) that cost over $15,000.00 plus I have had to take 75 PHD tests and had to put in one year at a dealership before being PHD Certified through Harley. And I have over $30,000.00 invested in my tool box and tools. All this for a small paycheck from a dealer. And all dealers pay about the same.
They charge a small fortune for there services and the mech. gets nothing.
If you want a honest service goto a smaller shop owned by someone who used to work at a dealership. Then you will get a better service and a honest answer for your questions because most of us that open our own shop after being at a dealership see how they treat there customers and how bad they screw then over so we know what a customer is actually looking for and how to treat them with respect and honesty. We want to make you happy and have you return.
And when you come in for a service we not only do a service, we are looking for any problems that are not in plan sight. And I ,like,other PROPERLY trained mechanics, Know what to listen for and look for. Things a typical rider does not.
So if you want to save alot of money yes do your own services,but goto a dealer or go online and get all the recalls and service bullitins for your make model and year, then just get a manual and follow the directions.
And if you have any question feel free to contact me at
tombullock@congocycles.com
and I will answer any question you have about your bike.
And please visit my website at
www.congocycles.com
and see what I have to say about dealers too.
My shop opens this spring in Wallingford Ct. and I do offer HONEST service. And the only place you can rent a lift and do your own work.
Do you know if the HD franchise agreement allows for an independantly run maintenance shop? The concept might work like this .........the wrench pays rent and a percentage of the gross to the franchise owner ...while charging what is competitive and profitable. Sort of but not quite what occurs in a Jiffy-lube arrangement. The up side is a conscientious worker that wants repeat business.
_____________________________
2007 FLHTCUI
Honda CB750
Honda CL250
Honda 305 Superhawk
Harley Topper (hee hee)
Honda S90
----------------------------------------------
If the world were perfect, it wouldn't be - Yogi Berra
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/5/2008 10:53:45 AM
|
|
|
outlaw0013
Posts: 232
Joined: 10/6/2007
Status: offline
|
Doug's HD in Florence ,SC.
Went in to purchase a 2006 FLHX. Left a check for the full amount. Told them what I wanted done and said they didn't have to start anything until the check cleared. Got a call the next day from the owners ex who still is part of the business and they wanted me to start jumping through hoops for them. I guess they didn't like the way I look. They wouldn't even call the bank to see if the money was in my account. They wanted me to get them a cashiers check or money order!
Told them I would get back and called Myrtle Beach HD were my wife had just purchased a 2006 Screaming Eagle Fat Boy. Told them what I wanted and got a better deal. Picked my ride up on Dec. 23 ,05 without any problems at all. This wasn't my first HD there are 6 in my garage a 62,78,85,91 ,and the two 2006's so I've dealt with dealers before. Most a OK and then you get the few that ruin it for the rest.
< Message edited by outlaw0013 -- 1/5/2008 7:20:19 PM >
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/5/2008 11:08:13 AM
|
|
|
hnesitd1
Posts: 741
Joined: 7/28/2007
Status: offline
|
quote:
ORIGINAL: outlaw0013
Doug's HD in Florence ,SC.
Went in to purchase a 2006 FLHX. Left a check for the full amount. Told them what I wanted done and said they didn't have to start anything until the check cleared. Got a call the next day from the owners ex who still is part of the business and they wanted me to start jumping through hoops for them. I guess they didn't like the way I look. They wouldn't even call the bank to see if the money was in my account. They wanted me to get them a cashiers check or money order!
Told them I would get back and called Myrtle Beach HD were my wife had just purchased a 2006 Screaming Eagle Fat Boy. Told them what I wanted and got a better deal. Picked my ride up on Dec. 23 without any problems at all. This wasn't my first HD there are 6 in my garage a 62,78,85,91 ,and the two 2006's so I've dealt with dealers before. Most a OK and then you get the few that ruin it for the rest.
 That place must have been hand-mouth. Talk about a bitter-sweet experience ............. you must have had a hard time keeping the smile off your face when you called their bluff! People like you keeps a business honest and lets them know who's paying their wages. What a bunch of dumb-asses!
_____________________________
2007 FLHTCUI
Honda CB750
Honda CL250
Honda 305 Superhawk
Harley Topper (hee hee)
Honda S90
----------------------------------------------
If the world were perfect, it wouldn't be - Yogi Berra
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/7/2008 1:55:23 PM
|
|
|
JOHNNYWIDEGLIDE
Posts: 3
Joined: 1/6/2008
Status: offline
|
Hey Man
Call Wisconsin, I am sure I have seen a memo from Corprate that stated SE parts do not void the warranty. Sounds to me like the dealer doesn't want to eat all the cost.
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/8/2008 8:38:23 AM
|
|
|
DamifIknow
Posts: 267
Joined: 10/14/2007
Status: offline
|
Dealer in Joliet,Illinois Conrad's. Never go there again. The owner(Conrad) told me when I was looking for a Electra Glide, that he wouldnt sell a bike at sticker price to even a longtime customer. Everyting gets sold over sticker or it dont get sold.
_____________________________
2006 Electra Glide Standard
Its all Fun and Games till someone loses an Eye
Then its a Game "Find the Eye"
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/8/2008 4:13:11 PM
|
|
|
niczumbo
Posts: 243
Joined: 11/9/2007
Status: offline
|
i called Weibers in davenport iowa several times in may 07 working on a price for a 07 standard in pacific blue pearl.After several conversations,we finally got real close.So i told them great lets do it.The salesman then tried to change the color on my,saying we got red and black ones here but no blue.I say dont want red or black or green etc etc.He then preceded to tell me that it wasnt worth their time to find another dealer and trade with them for a blue one!! I thought he was kidding and lol,ed.He replied i serious.I was stunned and told him so,and said well you just lost the sale.I called Reimans in kewanee,ill. the next day and told the sales dude exactly what i wanted and asked if he needed some dough down.He said naw gimme 2 days and i call you back.He called the NEXT day and told me he found EXACTLY want i wanted but it would take a couple of days to get it.I said take a friggin week if its what i asked for. 4 days later i saw it and it was it perfect!!!!
|
|
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/9/2008 5:08:25 PM
|
|
|
Kanzig
Posts: 106
Joined: 1/6/2008
Status: offline
|
DamIfIKnow,
Good information about Conrads in Joliet. That's the closest Harley dealer to where I live. I guess I won't be going there to buy my sportster. What Harley dealer can you recommend in the area?
Kanzig
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/10/2008 11:33:16 AM
|
|
|
francis
Posts: 129
Joined: 12/26/2007
Status: offline
|
Yo Mr Congocycles, I wish we had a few honest men like you in the uk, I always ask for a mortgage applaction form when i visit my local harley shop [ Harley Davidson Birmingham UK] I have always done my own servises, Like you say i got a manual, I can change all oils and plugs air filter in an hour. I think what scares most guys is if things go wrong, [cross thereding a sump nut ah] but in a sitution like yours, renting a lift, you cant go wrong, how about doing classes? Your a man after me own heart.
_____________________________
Noel 2521
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/10/2008 3:29:39 PM
|
|
|
congocycles
Posts: 67
Joined: 12/11/2007
Status: offline
|
If you goto my website
www.congocycles.com
you will see that I have a class once a month and its hands on and free of charge.
Thanks
Tom
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/10/2008 3:40:20 PM
|
|
|
congocycles
Posts: 67
Joined: 12/11/2007
Status: offline
|
No they do not. If a mech. could make a decent living at a dealership there would be better work done. But dealerships have a very high turn over rate because they all want you to work and supply all your own tools for anywhere from 11 a hour to 17 a hour. Hell your tool bill alone is usually 100 a week. No one can live off the pennys they pay you there plus if you put in 40 hours a week you better be putting out at least 60 hours in billable labor. It is a high stress place to work and the ones with experiance do like I did and just open there own place or work at a chopper shop. So the ones who are doing alot of the work are just out of school and are still being highly preasured about there times so in return you get shoddy work alot of the time. But hell as long as the Owners are able to have 2 homes and a few mercedes what do they care.
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/12/2008 7:20:33 AM
|
|
|
francis
Posts: 129
Joined: 12/26/2007
Status: offline
|
Would love to come to your class, but the air fare would cripple me, I live in Birmingham uk, keep up the good work, Live hard and die young, because your on your own.
_____________________________
Noel 2521
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/12/2008 8:52:53 AM
|
|
|
francis
Posts: 129
Joined: 12/26/2007
Status: offline
|
I had a bad experience at Stratstone Harley Davidson in Birmingham uk. having come from a sportster to a dina to a Ultra glide, i decided to go and test drive a new street bob , 6 gears 1584 engin, I could not belive the power, and that gear box was slick. iI was so impressed that when i came back to shop I asked the sales guy to do me some numbers. We reached a deal, i was happy he was happy. I done the paper work, he done his, Will be back n a week with hard earned CASH, and all the documents. I changed my Inc to start on my new bike the next Saturday, Whan i arrived to pick up the bike, mr salesman cheked through the servise history on my bike, id only had the bike 10 mts, ther is a servise stamp missing says the mr salesman, will have to take to the man up stairs . he comes back and tells me we will have to have another £500 of you, [ aprox 900 bucks] KIn hell you wont, can you ask the faceless man can we do a deal , comes back , NO, I have to drive my bike back home with no Inc. I have e-mailed harley. did not even get a responce. have not bin back to that dealer.
_____________________________
Noel 2521
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/12/2008 6:52:15 PM
|
|
|
Lady Deluxe
Posts: 38
Joined: 4/30/2007
Status: offline
|
I must say IMHO SHELTON'S in Durham goes beyond bad- I went there to by some accessories for my bike- the part person was my teenage sona- as all the other guys were outside smoking or didnt want to help- I was planning on buying a new exhaust, new air cleaner and possibly and Power Commander- the asst manager told him to quit helping me and get busy with someone who would spend money- and here I was with cash in hand-
Needless to say- I took my business elsewere
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/13/2008 12:39:16 PM
|
|
|
NHHog
Posts: 193
Joined: 12/27/2007
From: NH
Status: offline
|
Seacoast Harley or Rochester Harley in NH. Both owned by the same folks. Way overpriced. They sell several hundred dollars over MSRP and charge all sorts of stupid outrageous fees. They have a paperwork fee in addition to the normal title processing fee. Last time I looked paperwork was just a part of doing buisness. They also low ball trade ins several thousand dollars below other area dealers. I know of at least 5 folks who tried buying and after a visit or 2 to the above mentioned dealers they went elsewhere in the area and were treated like gold and during the purchasing process they received calls from the Rochester/Seacoast sales person with stupid offers and then had the pleasure of telling them they were signing elsewhere.
_____________________________
2007 FXDC
Proud USAF Dad!!!
Patriot Guard Member
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/14/2008 4:38:01 PM
|
|
|
crazelife2
Posts: 25
Joined: 12/20/2007
Status: offline
|
Republic HD outside of Houston, TX. Quoted me msrp on a new fatbob and when I got there the to do the paperwork the price was $2,000 more! When I brought it to their attention they told me they sold the first two they got in for $3,000 over msrp, like they were doing me a favor. I told them it was not what I was quoted they offered to reduce the price to $1,000 over msrp but I had to buy their extended service plan for $2,400.
That's why I bought elsewhere.
_____________________________
Chris
2008 Fat Bob Black Pearl
Rush slip-ons 2" baffles, SE High Flo, Download, Sundowner, Essentials Kit, LED Tail Light & Sissy Bar Kit
|
|
|
|
|
RE: BAD Dealers and Experiences - 1/16/2008 10:34:15 AM
|
|
|
gatorwalt
Posts: 545
Joined: 12/5/2007
Status: offline
|
Fraziers HD, Buford, Georgia, close to Atlanta.
They admit they're not good at tuning a SERT on a bike with Magneti Marelli EFI, but they charge the same as tuning a Delphi EFI bike. Then, they write on my service ticket that there is no guaranty of performance, and that I cannot bring the bike back to them with this issue.
Plus, a friend of mine who is a great HD indy wrench, found a leak in my MagMar EFI, which may be the reason I could not keep it tuned. And, Fraziers never found that leak........go figure.
This is the sort of reason buyers in my area go out of their way to the Atlanta HD dealers, such as Killer Creek and Earl Small.
Gatorwalt
SEMPER FI
"We live in the land of the free, because of the brave."
_____________________________
Gatorwalt
SEMPER FI
"We live in the land of the free, because of the brave."
|
|
|
|
|
Printable Version
. I would have used the indie shop but they didn't have any way to pick up the bike. 
