RE: BAD Dealers and Experiences
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RE: BAD Dealers and Experiences - 5/20/2006 8:17:11 PM
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Rhubarb
Posts: 5234
Joined: 11/18/2005
From: Concord, CA
Status: offline
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Guy I work with bought a sportster there. He's not been happy with anything from them, even taking delivery of the bike.
Scoot over to Mcguires in Walnut Creek. They will take care of I'm sure.
Always great service from every department. Even after the sale.
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''06 Softail Deluxe Blue/White
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RE: BAD Dealers and Experiences - 5/21/2006 9:43:15 PM
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g1moore
Posts: 2
Joined: 5/17/2006
Status: offline
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Hi, first I don't want to just jump out and say my Harley dealership (Harley Davidson of Lakeland) in my area is bad but someone there really messed my bike up. I had a SERT installed after reading that the stage 1 download that Harley has is a waste of money. When I got my bike back it was running like crap with popping on deceleration and a dead spot right when you gave it the gas. Damn near laid my bike over turning out of my driveway with that dead spot. Called the dealer up and nobody could tell me what map file was loaded into my ECU. Finally gave up and took it upon my self to fix my problem. After reading the manual on the sert (well some of the manual) I hooked up to my computer (ran serial cable out bedroom window to bike) loaded up the ECU and the file 141NR001 is what showed up. Now I'm no expert on this whole EFI thing but I checked on this file and it shows it being for an open looped bike. My 2006 Dyna has a closed loop setup with the two oxygen sensors. I found the file that was closest to my setup (S/E A/C with the Rinehart 2 into 1 exhaust) which was file 141NX002 and reprogrammed my ECU. Long story short, my bike runs like a dream with no dead spots or popping under hard deceleration. I know this EFI map can probably be improved on but for now I'm happy to just been able to fix my bike by downloading a file. (Amazing). Anyway I look forward to meeting new friends of this community and learning as much as i can, hopefully being able to help others in the future. Well I'll stop boring you all now.
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RE: BAD Dealers and Experiences - 5/23/2006 10:54:45 AM
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tlee
Posts: 42
Joined: 5/23/2006
Status: offline
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I am new to the Forum, and hope to return with a more positive attitude soon. In the meantime, let me say unequivocably that I am a giant H-D fan. H-D is my motorcycle of choice!
HOWEVER, I have been wronged in a big way by "The Motor Company" and a dealer. For my benefit and hopefully yours, I have chosen to speak out.
I am a relatively new rider without benefit of the many years of experience others may bring to bear when buying a new bike. Please bear with me as I share the following:
I purchased a new 2005 DWG. I was told performance parts had been added before the bike was put on the showroom floor. That was "OK" with me, I like performance. What I did not like is the fraud and misrepresentation that followed.
The dealer, Harley-Davidson of North Texas in Carrolton, Texas was not up front with me regarding the warranty. Since my purchase, I have learned, that even though I have an owner's manual with a H-D warranty in it, I do not have a warranty on the engine and drive train because of the performance parts added before the purchase.
I have also learned that my bike is not "street legal." While I am still not sure what that entails, I have been told I can be forced to stop riding the bike by law enforcement until the bike conforms to the law. This too is a product of the dealers addition of performance parts to my bike.
What I really wish is that we had a section on the forum for the misdeeds of "The Motor Company", because, what is really bad is, they are supportive of and condone the dealers actions. Top management at "The Motor Company" confirms what I am saying; my 2 year H-D warranty is VOID because of the dealer's actions and failure to disclose the facts to me.
And, while H-D manages and controls their dealer network down to crossing the ts and doting the is, they deny any ability to help me on this one. If H-D allows this dealer activity thay are as wrong or worse than the dealer.
Please, before you purchase any bike that is supposed to have a warranty attached, new or used, delve into the details of warranties or manuals where H-D discusses its "small print" issues. I did not think it necessary. I have changed my mind in a big way and hope you will too.
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RE: BAD Dealers and Experiences - 5/23/2006 11:04:47 AM
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mrs03
Posts: 46
Joined: 4/19/2006
Status: offline
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quote:
ORIGINAL: tlee
I am new to the Forum, and hope to return with a more positive attitude soon. In the meantime, let me say unequivocably that I am a giant H-D fan. H-D is my motorcycle of choice!
HOWEVER, I have been wronged in a big way by "The Motor Company" and a dealer. For my benefit and hopefully yours, I have chosen to speak out.
I am a relatively new rider without benefit of the many years of experience others may bring to bear when buying a new bike. Please bear with me as I share the following:
I purchased a new 2005 DWG. I was told performance parts had been added before the bike was put on the showroom floor. That was "OK" with me, I like performance. What I did not like is the fraud and misrepresentation that followed.
The dealer, Harley-Davidson of North Texas in Carrolton, Texas was not up front with me regarding the warranty. Since my purchase, I have learned, that even though I have an owner's manual with a H-D warranty in it, I do not have a warranty on the engine and drive train because of the performance parts added before the purchase.
I have also learned that my bike is not "street legal." While I am still not sure what that entails, I have been told I can be forced to stop riding the bike by law enforcement until the bike conforms to the law. This too is a product of the dealers addition of performance parts to my bike.
What I really wish is that we had a section on the forum for the misdeeds of "The Motor Company", because, what is really bad is, they are supportive of and condone the dealers actions. Top management at "The Motor Company" confirms what I am saying; my 2 year H-D warranty is VOID because of the dealer's actions and failure to disclose the facts to me.
And, while H-D manages and controls their dealer network down to crossing the ts and doting the is, they deny any ability to help me on this one. If H-D allows this dealer activity thay are as wrong or worse than the dealer.
Please, before you purchase any bike that is supposed to have a warranty attached, new or used, delve into the details of warranties or manuals where H-D discusses its "small print" issues. I did not think it necessary. I have changed my mind in a big way and hope you will too.
to me it doesnt seem like you were wronged by the dealer, did you happen to ask what mods they put on? Because if in the purchase of a new bike you dont even know what is on it, well I would say that is on you. oh, and welcome to the forum.
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06 Black Cherry Street Bob
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RE: BAD Dealers and Experiences - 5/23/2006 11:15:14 AM
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tlee
Posts: 42
Joined: 5/23/2006
Status: offline
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Hi mrs03,
I knew it had a 95ci. package and 6-speed, but, with all due respect, what does that put on me?
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RE: BAD Dealers and Experiences - 5/23/2006 11:31:34 AM
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mrs03
Posts: 46
Joined: 4/19/2006
Status: offline
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quote:
ORIGINAL: tlee
Hi mrs03,
I knew it had a 95ci. package and 6-speed, but, with all due respect, what does that put on me?
well in your first post it didnt seem like you knew what mods they had put on, and if you bought a new bike clueless as to what was on it, then i would say that is on you. if you did, then it is different.
And reading through some of these "Bad" dealer experiences, you could chalk some of these up to consumer ignorance.
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06 Black Cherry Street Bob
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RE: BAD Dealers and Experiences - 5/23/2006 11:39:41 AM
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tlee
Posts: 42
Joined: 5/23/2006
Status: offline
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Thanks for the reply mrs03.
I am hopeful that through conversations like ours, people will come to know that H-D and, at least, some of its dealers will do anything to make a sale, including fraud and misrepresentation.
Unfortunately, their unscrupulous behavior will eventually bring more government regulations and laws, just the thing I detest, but, do not know how to handle otherwise.
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RE: BAD Dealers and Experiences - 5/31/2006 8:41:23 AM
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cutacroshorty
Posts: 982
Joined: 5/27/2006
From: Oklahoma
Status: offline
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Sorry, I posted this in the wrong place.
I didn't buy a bike there, but Mile High High Harley in Denver Colorado really impressed me while I was there visiting my daughter last Thanksgiving. Very professional and friendly to me and my daughter.
My daughter works at GUNSLINGER's, which is a custom paint contractor for Harley Davidson.
< Message edited by cutacroshorty -- 5/31/2006 9:21:01 AM >
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RE: BAD Dealers and Experiences - 6/8/2006 7:06:39 PM
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BerettaMan
Posts: 45
Joined: 12/15/2005
Status: offline
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Mikes Famous - Groton, Ct.
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RE: BAD Dealers and Experiences - 6/9/2006 1:38:54 PM
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DeeLuxGuy
Posts: 5
Joined: 4/24/2006
Status: offline
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I am very disappointed in Vreeland Harley Davidson in Bloomsburg, PA. I and five of my closest friends and riding buddies recently had occasion to visit this dealer as part of a five day riding excursion from Canada through NY and PA. Bloomsburg was one of our stops and, as per our usual practice, we always visit the local Harley Dealership to pick up souvenirs and meet the locals, etc. Between the six of use we probably spent about $500 to $600 in the store on June 5, 2006. The next day we were on our way again to our next destination when one of our group was seriously injured in an accident about four miles from the dealership. Since they were all w knew, we called Vreelands for assistance in getting the damaged bike to our next destination from where we could take it the rest of the way. It just so happens that the injured rider owns a Harley dealership back home and had arranged for his people to meet us in Corning to pick up the bike and him for the journey home. Long story short - Vreelands flat out refused to help us at all citing they were "too busy". Now I know that they are in the business of selling motorcycles and not providing a towing service but plain old human compassion would have at least led them to offer up alternatives as they are familiar with the area and could have led us in the right direction as to who else to call. They were apparently even too busy to do that as they gave us a big fat bupkuss. We got no assistance from them what so ever. We eventually found a shop that gave us a guy, a truck and a trailer that towed the bike to Corning, NY for a paltry $150.00. We would have paid twice that. We gave the kid extra bucks because he was a great guy and helped us alot.
So, to Vreelands Harley Davidson in Bloomsburg PA, I offer you a heartfelt raspberry. I am only too glad that I do not have to deal with these folks on a regular basis. One would expect a little compassion from someone in the business of selling motorcycl
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RE: BAD Dealers and Experiences - 6/12/2006 3:08:47 AM
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rrlavigne
Posts: 137
Joined: 5/4/2006
Status: offline
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I'm sorry about what you went threw friend but I have to tell you, in the North East the local harley Dealers are for the most part jerks! It's like they're all wanna be 1%ters or something. Manchester Harley isn't too bad but Kelley's in Billerica MA have their heads firmly placed where the sun doesn't shine. I know a LOT of riders. A LOT, who ride none Harleys because they got pissed off while shopping for one. Heck I have a friend who bought a Harley in CT because the local dealers treated him like crap ... and he lives in NH. To be very honest they all seem to be getting better. the Harley market isn't what it was two years ago and now they are actually trying to treat their customers like they CARE about their business ....... but they burnt a LOT of bridges. ........... Incuding mine! I'll be buying my 1st Harley next season after my daughter's wedding, and i can't wait ... I've ALWAYS wanted a Harley ... but if it weren't for the jerks at Kelley's I would have owned one 4 years ago!  Today I'm on a Honda VTX1800 ... and the jerks at Kelley's Harley talked me into buying it ... in a way. When I finally buy it won't be with them regardless how they may have changed!!
quote:
ORIGINAL: DeeLuxGuy
I am very disappointed in Vreeland Harley Davidson in Bloomsburg, PA. I and five of my closest friends and riding buddies recently had occasion to visit this dealer as part of a five day riding excursion from Canada through NY and PA. Bloomsburg was one of our stops and, as per our usual practice, we always visit the local Harley Dealership to pick up souvenirs and meet the locals, etc. Between the six of use we probably spent about $500 to $600 in the store on June 5, 2006. The next day we were on our way again to our next destination when one of our group was seriously injured in an accident about four miles from the dealership. Since they were all w knew, we called Vreelands for assistance in getting the damaged bike to our next destination from where we could take it the rest of the way. It just so happens that the injured rider owns a Harley dealership back home and had arranged for his people to meet us in Corning to pick up the bike and him for the journey home. Long story short - Vreelands flat out refused to help us at all citing they were "too busy". Now I know that they are in the business of selling motorcycles and not providing a towing service but plain old human compassion would have at least led them to offer up alternatives as they are familiar with the area and could have led us in the right direction as to who else to call. They were apparently even too busy to do that as they gave us a big fat bupkuss. We got no assistance from them what so ever. We eventually found a shop that gave us a guy, a truck and a trailer that towed the bike to Corning, NY for a paltry $150.00. We would have paid twice that. We gave the kid extra bucks because he was a great guy and helped us alot.
So, to Vreelands Harley Davidson in Bloomsburg PA, I offer you a heartfelt raspberry. I am only too glad that I do not have to deal with these folks on a regular basis. One would expect a little compassion from someone in the business of selling motorcycl
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RE: BAD Dealers and Experiences - 6/12/2006 7:51:47 PM
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misterrick
Posts: 108
Joined: 4/18/2006
Status: offline
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I would like to add Eastgate Harley in Cincinnaiti to the list. There employee's dont ever try to talk to you they wait on you to come to them. If can even get one at the counter. Now the motorclothes isnt so bad. But parts, sales, and service are horrible
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RE: BAD Dealers and Experiences - 6/13/2006 7:52:30 PM
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rk1fxdwg
Posts: 7
Joined: 5/20/2006
Status: offline
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misterrick I have to agree with you on Eastgate Harley in Cincinnati, I ordered a battery cover for my dwg it was 67.95 in the catalog they raised the price 10 when I went to pick it up, I told them they got me this time and it would be the last f#@*ing thing I ever buy off of them. I am so glad I bought my bike in Chillicothe,Oh. by the way misterrick contact me. You and I are neighbors I also live in Mt. Orab
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RE: BAD Dealers and Experiences - 6/25/2006 5:46:56 PM
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jpnelson1978
Posts: 360
Joined: 4/16/2006
From: champaign illinois
Status: offline
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champaign illinois-- andraes harley davidson-- bought my bike there. terrible service department. all other deptartments ($ makers) are great. service dept sucks. i dont even feel like getting myself worked up telling you guys. now i go to gutteridge in danville il. new there but so far so good.
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RE: BAD Dealers and Experiences - 6/26/2006 4:59:48 PM
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Fatboy2
Posts: 334
Joined: 7/4/2005
From: Illinois
Status: offline
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I took off for the Blue Ridge Parkway Wednesday (June 14, 2006) in the afternoon. I noticed that I had lost the rubber boot/plastic nut that covers the odometer/trip switch on the second tank of fuel. Not a major deal but thought rather than taking a chance of screwing up the poles on the back side of the switch everytime I reset the trip I would stop at a dealership along the way and replace it.
Thursday morning while everyone was having breakfast and getting ready to head farther east, I called the dealer where I buy parts and what I call my local dealer, (Legacy Harley Davidson Effingham, IL). I talked to the young lady and told her who I was and where I was at, and asked if there was anyway I could get a name of a few dealerships along I 64 east of Huntington WV. She asked if she could call me back in a few minutes. I said sure, confirmed she had my number (knowing they had it in their customer records anyway.)
Star date log June 26, 2006 still waiting for the call back...
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02 Electraglide Classic
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RE: BAD Dealers and Experiences - 6/28/2006 11:40:52 AM
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Domestic Violence
Posts: 1831
Joined: 6/8/2006
Status: offline
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Brians HD in Langhorne, PA. a friend has a Fat Boy that he took in for some oil leak. when he FINALLY get his wheel back- he notices some strange things.... spider lights didnt work (they cut a wire), tool box was smashed on the left side, seat wasnt bolted on.... and the best--- a broken cooling fin on the jug. the only thing that couldve caused that damage was the bike falling off the lift. they fixed everything with the exception of the jug. their reply was 'it doesnt do anything- the bike will be fine'.
another buddy took his RKC/sidecar into the same dealer for a service. when he went to pick it up- the fender on the sidecar was damaged. they denied doing it. the only problem was that there was yellow paint on the fender from the yellow-painted pole that guards the entrance to the service dept! after MUCH haggling and threats- they finally agreed to fix it.
then the repair was shoddy so they ordered him a new fender. the new fender's pinstripes didnt match the car/bike... to this day- its still not 100%.
unfortunately- i bought my RKC from them as they were the only stealer who had the color i wanted. when i signed all of the paperwork- i was adamant about not wanting the wheel state-inspected (no sticker slapped on). the salesman told me that he "could NOT" sell an uninspected bike. so- i instructed him to put masking tape on the fork legs and then put the insp sticker on--- itd be much easier to remove. no again... we went into the service dept and spoke to the mgr. he looked at me like i was from mars.... and said 'we can lose our inspection license! no way- we cant do that!'
so- i suggested an inspection plate. we all agreed that it would work... the salesman then says "yeah- ill have to find one... i think theyre like $25"  i looked at him and said "if you think im spending $25 for an inspection plate- for a sticker that i dont even want, youre nuts" youd figure that we are spending ~$20K for a new bike- a $25 plate wouldnt even be an issue. right.... so, as we left, i told him to figure something out and left it at that.
the next day- the wife and i took delivery of the RKC and the salesman got nice and close to me and whispered "hey- theres no inspection sticker on there." and winked and nudged me- like he pulled a fast one on the service guys.
geeez- thanks dude.
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RE: BAD Dealers and Experiences - 6/28/2006 1:43:41 PM
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Denbo
Posts: 473
Joined: 5/31/2006
Status: offline
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Folks I just brought a set of bars from Wild 1 and paid 204.00 plus the shipping you can find these for about 29.00 cheaper at Parts Direct,don't get me wrong nice bars but why deal direct with they when you can buy them elsewhere cheaper.Why don't we all unite and see about getting these types of discounts through the forum.
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RE: BAD Dealers and Experiences - 7/6/2006 1:08:39 AM
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bum
Posts: 85
Joined: 7/6/2006
Status: offline
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Pikes Peak Harley Davidson, Colorado Springs, CO.
We have two dealerships here, the aforementioned and Colorado Springs Harley Davidson. At PPHD, I went in as a first time customer (recommended by a buddy) and received what I thought was bad service. I new very little about bikes, so just explained that I wanted something easy for me to handle (5' 7", 132lbs) sounds like a chic, I know, but I'm a dude! The guy only sat me on Sportster 1200's. I thought that was good enough. Found a color I liked, started the paperwork then had to leave after two hours and no sight of my salesman after a big boobed blonde came in and wanted to look at bikes and he offered to help her. I took home some literature, saw seat heights, weights, lengths and decided I wanted to try different bikes. I went to CSHD and the salesman there sat me on almost every bike I saw, discussed center gravity, specs, colors, tire sizes and so on. What a major difference! I rode off on a Night Train that night! I wouldn't recommend the place that was recommended to me. Perhaps my salesman was just having an off day, but I firmly believe that once you receive less than satisfactory service, that place, no matter what product or service they provide, is black listed. My money, my opinion and my right. Thanks for letting me vent, if you held on this long to read my novel...lol
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"The difference between men and boys, is the price of their toys"
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RE: BAD Dealers and Experiences - 7/7/2006 4:57:36 AM
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113 ss
Posts: 4
Joined: 5/12/2006
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Cycle Boyz in brandon mantoba canada. Bought custom bike in sep 05, picked up in dec 05, first ride in april 06. The bike was broke in and dynoed before delivery. First 50 km electrical system craps out so new batt. voltage reg. and stator, aprox $ 550 bucks. aprox 100 km later speedo sensor goes $ 120. Phone them and say WTF, they say to bad wont warranty electrical comp. only MAJOR comp. pissed off but suck it up. Next ride rear pully rotor comes unglued in the middle of a rally, skidding down the hiway totaly destroys back end of bike, swing arm pully rotor caliper everything back there is destroyed! So i think this has to qualify as a MAJOR comp. Phone them up say what are we going to do about this,,,, GEE to bad sucks to be you see you later. So another $ 3500.00 bucks and a six week wait for parts, bike is back together, going to take a while to trust the bike. but anybody that i talk to about bikes in my travels will here about this and i hope it gets back to them someday.
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RE: BAD Dealers and Experiences - 7/13/2006 5:33:30 PM
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800XC SP
Posts: 248
Joined: 7/13/2006
Status: offline
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I have not found any that I would consider great, but Mc Coy's in Green Bay, Wi has to be the worst, high prices, way over catalog prices on parts. They are 15 minutes from my house but I'll drive 45 miles to other dealerships. Here is just one of, I'm sure, many stories; I went there to buy new hand grips, bars, a few chrome parts, etc. for my first bike 5 years ago. They didn't have the bars I wanted but had everything else, well my ADHD kicked in and I wanted the stuff asap so I went out in the parking lot and called the other dealer that was 45 miles south of me, they had evrything I wanted in stock so I headed down there. Glad I did, the grips alone were $27 cheaper for the exact same ones! everything else was cheaper too. Bikes are way overpriced as well.
Vanderveest in Peshtigo Wi will not go out of there way to help you at all, July 2nd I broke down 4 miles down the road from them, 55 miles from my house, and after calling everyone I know to pick me up (4th of July weekend everyone was out of town) I called them and explained the situation and said I know service isn't open today but could someone come and at least pick my bike up off the side of the road and you can work on it next week? The lady that answered told me to hold on, a guy came on and said what did you need again? I told him and he said no, we can't do that. I said I'm not expecting it to be looked at, I just want it off the road, you can have the work on it if you come and get it. He said nope sorry can't do that today. I told him thanks for nothing and hung up. It was not like they were closing in 10 minutes, they were going to be open for over 2.5 hours yet!
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Heritage Softail Classic
Fat Boy
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RE: BAD Dealers and Experiences - 7/14/2006 12:19:22 AM
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jjz777
Posts: 1
Joined: 6/20/2006
Status: offline
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Liberty HD on Howe Rd in North Akron Ohio.
Bought a new 06 FLHTCUI on 5/16/06.
Turned it in about 3 weeks later for the 1000mile service, Stage I and the V&H FuelPak. I already put on the V&H Oval slip-ons. I was fine with the work they completed but the price tag was a shocker. BOY did they screw me.
THEN on the 23rd of June I turned the bike in for the 8mm injector problem and there she sits to this day. I knew this was going to be confrontational so I typed up a list of issues, included a dyno run with A/F readings in the 18s and a copy of the 8mm service bulletin. For the first two weeks I did not get a call from the service department.
I finally gave in and on July 6th called them. They did not have an update for me and advised me would call me back tomorrow (7/7/06). Lets see, Friday rolls around no call back, Saturday no call back, Sunday no call back.
FINALLY Monday (7/10/06) I get a call asking me if I will allow them to drill a hole in my headder to hook up the gas analyzer for a dyno run they were going to perform. I did not ask them about what they did, but putting it on the dyno sounded to me like they swapped out the injectors and remapped the ECU. So they call me back a few hours later advising me the dyno run was fine. I asked them "how about the injectors, the remap of the ECU?" They advised "you do have the 8mm injectors and they were not swapped out." I asked them "well how about the hesitation, the stalling" "we did not find any of those problems." I am thinking to myself, no shit sherlock the problems are intermittant, I wrote that in my list of issue and the service bulletin says the exact same thing. So finding the issue during the 2 dyno runs you completed probably won't reveal anything. BUT I didn't say any of that.
This conversation only gets worse from there. I did the best at keeping my cool and concentrating on what it would take to fix my bike. I tell them "I want the injectors swapped," they tell me "there is a LONG line for the injector swap." I told them "I was ok with that." Then they tell me "I won't be able to use the V&H FuelPak and that I will have to buy the SE Race Fueler." I told the service guy "I will not pay for the Race Fueler." I then said "you suggested the V&H fuelPak and I want my money back for it." He told me he would check into getting my money back. In the mean time the only way they would swap out the injectors and give me my bike back is if I brought in my stock cans so they could put them back on. I dropped the cans off the same evening (7/10/06) with the sales guy who sold me the bike becasue the service guys had left for the day. I did the best at keeping my cool when I spoke with the sales guy who said would look into it and give me a call back. I was supposed to get a call back the next day (7/11/06). It is now early Friday (7/14/06) morning and still no call back.
All I have to say is I am PO'd and let down by the dealership that sold me the bike and Harley Davidson. On July 22nd, 2006 the dealer will have my motorcycle for 30 calender days. That is almost half of the time I owned the motorcycle. Under Ohio Lemon Law I am entitled to my money back. I'm done.
If anybody wants a brand new, still sealed in the box, Utopia back rest, let me know. I did not cancel the order in time. I paid $217.00 and there is a 2 month waiting list from the manufacturer. So if you want one now, let me know. Email me directly, jjz777@yahoo.com
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RE: BAD Dealers and Experiences - 7/27/2006 1:41:52 PM
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airdoll
Posts: 88
Joined: 2/3/2006
From: Northern Wisconsin
Status: offline
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I know exactly what your talking about. I bought my bike from them and as soon as I signed the papers they wheeled the bike out and could not get rid of me soon enough. I won't even wear their free $20k shirt I got with my bike. P.S. aren't they supposed to give you a simple tool kit with a new bike? I didn't get one.
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RE: BAD Dealers and Experiences - 7/29/2006 8:54:41 AM
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1FLTRI4ME
Posts: 2510
Joined: 4/10/2006
From: Hollister,California.
Status: offline
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quote:
ORIGINAL: airdoll
P.S. aren't they supposed to give you a simple tool kit with a new bike? I didn't get one.
Might depend on the model.I got one with my '06 Road Glide.
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RE: BAD Dealers and Experiences - 8/3/2006 10:26:34 AM
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Sporty12C
Posts: 162
Joined: 7/22/2006
Status: offline
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Whites Harley Davidson, Lebanon, Pa. They have a great sales staff who makes you feel like you belong there. Friendly, knowledgable and overall great at what they do. However their service staff is lacking. I was told I could bring my bike in for my 1000 mile service, wait on the bike, and would have it the same night. When i dropped the bike off, the service guy told me that i would have to wait until the following day, if not friday, to pick up my sporty. I dropped it off around 5:20, being there a few minutes ahead of my service time, and had to wait until 5:45 to finally help me. Needless to say i was not too pleased with this experience. instead of taking the bike to work today and getting 50 mpg, i had to take my jetta and get 23. awesome.
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Experience the warmth before you grow old.
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RE: BAD Dealers and Experiences - 8/3/2006 12:22:11 PM
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glstrcowboy
Posts: 32
Joined: 7/24/2006
From: VA
Status: offline
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Printable Version
. After the smoke blowing session he told that to solve this, I will have to pay for it to be dyno so they can figure what is not working and I would have to pay for the dyno. I thought a warranty is to cover the problem due to manufacture defect. I have spent good money buying a bike from them I have to spend even more to fix it under warranty. 
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