RE: Refused Service at Wendy's Drive Up
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RE: Refused Service at Wendy's Drive Up - 12/13/2007 11:51:51 PM
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txfxstrider
Posts: 2271
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I guess the ones on here that think this is OK because it may be a safety issue should check into why we have to stop at a toll booth and go through the same motions while stopped on an oil spot.
I also would have asked for the manager and waited at the window until he/she showed. Hopefully, some customers behind left for other eateries and if people hold biker discrimination against bikers, they are in the minority and fug em. Yes, I have an attitude.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 12:24:20 AM
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sealbeachbum
Posts: 738
Joined: 5/14/2006
From: Seal Beach, CA
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quote:
ORIGINAL: rreffner
Maybe the fast food chain considers it a liability issue to serve motorcyclists at the drive through window. How do you carry a large drink, maybe hot coffee, and a bag (s) full of fast food and drive the bike safely away? Just a thought.
Haven't you guys ever heard of a drink holder?
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 12:44:46 AM
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Big Peter
Posts: 546
Joined: 9/23/2007
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quote:
ORIGINAL: NCCopBikeRider
Beautiful day in the Carolinas. Rode bike to work then on to Wendy's at Lunch Time.
Pulled up to order and no one would respond over the outside. HAd removed helmet and shut off bike to be able to hear the Clerks responsed, which never came.
Road up to pay window, set for about three (3) minutes and no one came to the window.
Pulled up to the Take Out Window, clerk says: "We don't serve motorcycles at the Drive Up Window. If you want something you have to come inside"
Asked why, was told, same line of BS. By this time, cars were starting to line up behind bike. Asked for Manager, was told to come inside to talk with Manager. Asked for Manager again. Told to wait until he was ready to see me. By this time again, cars are honking their horns.
Manager finally came to window, about five (5) minutes had elasped by this time.
Real smart $$$.
Basically said that they did not serve "Walk Up Customers at the Drive Up Window."
Has this happend to you?
Thanks
When they said " we don't serve motorcycles at the Drive Up "
your reply could have been "that's OK I'm not a motorcycle, I'm a CUSTOMER "
But what is wrong with a home cooked meal, it will lower
your cholesterol ,and you don't get this kind of BS from Wendy's 
Grtz. Peter
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 12:58:48 AM
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sealbeachbum
Posts: 738
Joined: 5/14/2006
From: Seal Beach, CA
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quote:
You are kidding me, right ???
Are there no brakes on your bike
to stop for a coffee.
I've never seen such crap on a Harley.
The MOCO should sue you for installing this
So when you are on a road trip you like to sit in a Starbucks drinking your latte with soy reading your email on your laptop? Sorry man! When I'm on a road trip I like to RIDE! AND, I Gotta have my coffee!
< Message edited by sealbeachbum -- 12/14/2007 1:09:24 AM >
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 3:33:44 AM
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johnny canuck
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Back in the late 60's, the wife and I were touring through the southern states and we had a helluva' time getting any of our colored clothing washed. Seems most of the local laundromats had signs saying "Whites Only" !
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 4:28:46 AM
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NCCopBikeRider
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More interesting comments
Thanks to all
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 6:00:06 AM
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huffhuff
Posts: 1066
Joined: 9/14/2005
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on a different note. i'm not wasting gas going thru a drive thru. i park, go in, order, sit down and eat and when i come out i see vehicles that were in line waiting when i went in. there is rarely a lot of people in line inside. using a drive thru means you are paying extra for your food by wasting gas while idling. MPG at idle is zero. fast food places CAN cop attitudes though. i have been in several B__ K___s around the country that when 10:30am hit they stopped breakfast even with a dozen or so people in line wanting breakfast. Those people and myself left. I ordered a hamburger meal at 10:28 am and was told I'd have to wait until 10:30 to order. I told them by the time they processed the order it would be 10:30, they wouldn't do it so my cash and i left.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 7:45:37 AM
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BrewGod
Posts: 73
Joined: 6/20/2007
From: N.E. Wisconsin
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Give me a break. Get off your ass and go inside to order. My God this is what is has come down to.
Pissing and moaning about drive throught service on a mortorcycle. I am sure you would a saved
time by going inside and not pissing people off and making the rest of us look like ****s.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 7:58:49 AM
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CREEPSHOW
Posts: 1822
Joined: 9/11/2007
From: Iowa
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 Man, LOL, I read every post. After everything I read.... I guess my question is did you or anyone call and ask what the policy on the drive-up is? I never read one, but I was interested to hear a result. So I decided to call:
Wendy's Consumer Relations - US
Wendy's International, Inc.
One Dave Thomas Blvd.
Dublin, OH 43017
Phone: (614) 764-3100
I asked do you have a policy for motorcyles at the drive-up? They said yes we do have a policy, they do not serve.. I asked nicely "can you tell me why?" She said she was told that it was because you (rider) could not be seen well around the corner and may be hit.... I said is that it? She said "yes.... was there a problem with you getting served?" I said "no, a friend did and I have never heard of such a thing?" She replied "we dont serve walk ups either", I said "ok? It has wheels under it, it is a vehicle",.................. She said nothing. I said "ok well just wondered". She said "ok thank you!"
LOL, ok, there is a policy and it is their store. They, for whatever reason like it or not, have the right to make whatever policy they want, America! I do believe it should be posted somewhere at the drive-up that would be visable before you enter. So, my final thoughts, if ya want to eat at Wendy's, take the car or stay out of the drive-up...... Plain and simple.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 8:15:40 AM
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gene01
Posts: 473
Joined: 3/20/2007
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in my previous post, taht is what I said, they said they do not serve people who ride motorcycles, I told them to eat the 45.00 worth of food that I had ordered as they would not sell it to me, there was no sign, I thought it only fair that I not go in to pay and get the food as I went through the drive thru as it was a convenience and a safety issue to me, if there is no drive thru there, i will go where there is, I would not park my bike outside in that neighborhood for 30 seconds, it would probably make me a pedestrian, as a result, i have not spent a dime there since, they have their policies and I have mine, I do not spend money where me and my bike are not allowed......
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 8:24:11 AM
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Windup08
Posts: 1049
Joined: 9/18/2007
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I would never have guessed that this topic would have gotten this much attention and that there would be so many upset about it. With all the frivalous law suits that have occurred over the last few years it doesn't surprise me that they don't want to serve someone on a bike. It actually surprises me more that so many drive-thru places do serve riders. Wendy's happens to be one of my favorite of the fast food joints, but I don't even use the drive thru in my car....I like to eat my food hot, so I go inside. I think there are way more important things for me to focus my anger on than a fast food joint. I hope those of you that view this as a high priorty issue get the resolution you are seeking, but doing something that would give all riders an even worse image than we already have isn't the right answer....in my opinion.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 8:41:10 AM
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MNPGRider
Posts: 1610
Joined: 7/29/2007
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Years ago, my ex and I had saved up for a vacation, had reservations at a nice KOA campground in the Wisconsin Dells, but when we got there we were refused because we were on "motorcycles and they disturb the other campers." So I guess loud pipes were an issue back then, too, but we were on pure stock Honda's.
To this day, I can remember how p.o.'ed we both were, and I've never set foot in a KOA since.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 8:49:15 AM
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EXTERMINATOR
Posts: 54
Joined: 4/12/2007
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quote:
ORIGINAL: NCCopBikeRider
Beautiful day in the Carolinas. Rode bike to work then on to Wendy's at Lunch Time.
Pulled up to order and no one would respond over the outside. HAd removed helmet and shut off bike to be able to hear the Clerks responsed, which never came.
Road up to pay window, set for about three (3) minutes and no one came to the window.
Pulled up to the Take Out Window, clerk says: "We don't serve motorcycles at the Drive Up Window. If you want something you have to come inside"
Asked why, was told, same line of BS. By this time, cars were starting to line up behind bike. Asked for Manager, was told to come inside to talk with Manager. Asked for Manager again. Told to wait until he was ready to see me. By this time again, cars are honking their horns.
Manager finally came to window, about five (5) minutes had elasped by this time.
Real smart $$$.
Basically said that they did not serve "Walk Up Customers at the Drive Up Window."
Has this happend to you?
Thanks
i guess i dont get it? would you go thru there on a bicycle? where do you put your soda? harleys dont have cup holders right? its a safety issue not discrimination. if you take your food and not have both hands and fall they dont want to be sued. what is so hard about parking and walking in?
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 8:51:08 AM
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jr_c6
Posts: 590
Joined: 7/3/2006
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The fast food restaurants where I live generally do a good job with service and product. The competition requires them to be good or they will cease to exist.
If I were on my bike and was asked to come inside, I would simply go inside and enjoy my meal. Easy as that.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 9:00:28 AM
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airdog
Posts: 202
Joined: 9/25/2007
From: Bath, NC
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I go to Hardees in greenville nc every day. pull up, kill the motor, order, pull to the outside of the drive thru lane at the window, get off the bike, pull off a glove, pay, put my crap in the saddlebag, crank up and scoot. no problemo. I get the occasional look from someone in a cage or if I walk into the line behind another vehicle but the folks at this hardees have no problem with bikes.
never pull forward at the drive thru and always check the order before leaving. or you're screwed. I don't have any problem waiting for food in the drive thru line. if its lunch time, you've probably already waited 5+ minutes anyway; and Hardees and Wendy's are notorious for fixing their food to order - nothing stacked up like other places.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 9:42:20 AM
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CSI Topeka
Posts: 5276
Joined: 6/5/2006
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quote:
ORIGINAL: Chicago Spike
Sorry, but I agree with the manager. Bikes don;t belong in drive-ups, especially when there is only 1 lane like at fast food joints. Yeah, speaking your order is quick enough, but get up to the pay window and you gotta lean over, dig out your money, dig the change back into a pocket. Then you gotta waddle up to the next window, stand-up to take your order, find a place to put it, secure it, sit back down, adjust, then ride off. JMHO sorry
Using that logic, we shouldn't have to cough up an money at turnpike/toll-booth gates either. 
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 9:50:01 AM
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Rides2007Harley
Posts: 1271
Joined: 8/3/2007
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quote:
ORIGINAL: BrewGod
I am sure you would a saved
time by going inside and not pissing people off and making the rest of us look like ****s.
You know, I read this over and over on this forum. When did every biker become associated and one for all? I must have missed that memo.
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 9:57:14 AM
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BrewGod
Posts: 73
Joined: 6/20/2007
From: N.E. Wisconsin
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The day this post was posted
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RE: Refused Service at Wendy's Drive Up - 12/14/2007 10:00:51 AM
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Chicago Spike
Multiple Time Contributor
Posts: 1053
Joined: 11/22/2006
From: St. Charles, IL
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quote:
ORIGINAL: CSI Topeka
quote:
ORIGINAL: Chicago Spike
Sorry, but I agree with the manager. Bikes don;t belong in drive-ups, especially when there is only 1 lane like at fast food joints. Yeah, speaking your order is quick enough, but get up to the pay window and you gotta lean over, dig out your money, dig the change back into a pocket. Then you gotta waddle up to the next window, stand-up to take your order, find a place to put it, secure it, sit back down, adjust, then ride off. JMHO sorry
Using that logic, we shouldn't have to cough up an money at turnpike/toll-booth gates either.
Completely different. Fast food window is a "Want", tool bothes are "Needs". You NEED to stop at tool bothes, you WANT to get food. Here in Chicago, when I did have to go through tolls, you betcha I had cars honking their ass off when I had to stop, throw the stand down and dig money out. Now I have an I-Pass and I don't piss anyone off.
Wanting food is one thing, stopping your bike and blocking the drive through until you've ticked lots of people off because you're a tad miffed? Sorry, if I were that manager I would've called the police. That was wrong any way you look at it. You have a problem, you go inside and talk it over, you don't make others, that have ZERO to do with your situation, pay for it. Still MHO
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