RideGear.com: Buyers Beware
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RideGear.com: Buyers Beware - 4/4/2008 6:13:17 AM
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mverzola
Posts: 6
Joined: 3/14/2008
Status: offline
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This website has great prices on Kendon Trailers, but don't believe for one minute that they'll come through with their promise for 5-7 day delivery. They'll debit your credit card immediately upon order, but it will take weeks (5, so far for me) before you hear anything. And, they won't even give you an estimate of when delivery will be made; nor do they respond to the emails you send via their "help" desk.
I still don't have a clue when my trailer will arrive. So, buyers beware of this outfit.
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RE: RideGear.com: Buyers Beware - 4/16/2008 10:25:12 AM
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phatmitzu
Posts: 29
Joined: 5/14/2007
Status: offline
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Thats bad business. Thanks for heads-up.
Let us know how it turns out.
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RE: RideGear.com: Buyers Beware - 4/16/2008 10:42:42 AM
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wdg
Posts: 2035
Joined: 3/15/2008
Status: offline
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won't be around long doing that
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[image] [/image] 2008 Road King vance & hines true-duals,vance & hines ovals, s/e air cleaner.
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RE: RideGear.com: Buyers Beware - 4/16/2008 12:13:55 PM
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mverzola
Posts: 6
Joined: 3/14/2008
Status: offline
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They never did ship my trailer. I finally worked with Kendon directly, who said they had my name, but until RideGear deposited the money, they would not ship. So, as of Monday April 14, 2008, I instructed RideGear to cancel my order, and reimburse my credit card. No response, and no activity on the credit card. So, I called MasterCard and filed the complaint for "card charged, but no product shipped." MasterCard is now working through the process. I turned around and ordered directly from Kendon, even though I had to pay a bit more. The trailer is now on its way to me. Thanks to Kendon. No thanks to RideGear.
Stay away from RideGear. They are an unscrupulous outfit, and are doomed to fail.
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