1K Service - Not Impressed
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RE: 1K Service - Not Impressed - 5/9/2008 11:53:29 AM
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aviator
Posts: 1207
Joined: 8/31/2007 From: San Antonio Status: offline
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everything I've ever bought from a dealership, I've gotten a very detailed printout. I haven't let them do any services on my bike. I found a independent mechanic I trust, to do my services. I got the oil, gaskets, CHROME oil filter and plugs myself from the dealer for under $45.00 and the indy's charge was under $150. I can appreciate those that do their own wrenching - I don't. I did enough of that when I was working.... today, I'll pay someone to get their hands dirty.
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Cavalry is useful before, during, and after the battle US Army '68-'96, CW4 retired 4/9 CAV, 7/17 CAV, 7/6 CAV
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RE: 1K Service - Not Impressed - 5/9/2008 12:20:37 PM
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ThanatosUSMC
Posts: 38
Joined: 4/21/2008 Status: offline
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Just had the 1K done to my FXCWC Rocker C. They didn't itemize all that is done, the owners manual does. All fluid levels are R/R, R/R oil filter, Tensions checked on drive train complete, all fasteners that might vibrate loose are check for proper ttightness, all lube points done, Final drive belt tensions is adjusted. Misc stuff like tire air pressure, Head bolt tightness and such are checked,adjusted as required. Has anyone else had any oil weepage from the cylinder bases to lower cases? Not enough to scream about and HD delership will monitor it. Quite frankly it isn't enough to concern me at this time (nor the HD techs). They cleaned area and I am also watching it. Apparently the 96ci has oil ring between jugs and case, 88B has a full gasket. Although an oil ring should not leak, it is not a gasket and some weepage is understandable. Not a desirable thing and from a cost standpoint machining and oil ring groove compaired to a flat gasket surface costs a lot more. Hope this helps azfathog17 Life is not a journey to the grave With the intention of Arriving safely in a pretty And well preserved body, But rather to skid in broadside, Thoroughly used up, Totally worn out, And loudly proclaiming, WOW !!!! What a ride!
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Life is not a journey to the grave with the intention of arriving safely in a pretty and well-preserved body—but rather to skid in broadside, thoroughly used up, totally worn out, and loudly proclaiming, ‘Wow, what a ride!’
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RE: 1K Service - Not Impressed - 5/9/2008 1:20:58 PM
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flyburch
Posts: 334
Joined: 1/24/2008 Status: offline
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quote:
ORIGINAL: ThanatosUSMC Just had the 1K done to my FXCWC Rocker C. They didn't itemize all that is done, the owners manual does. All fluid levels are R/R, R/R oil filter, Tensions checked on drive train complete, all fasteners that might vibrate loose are check for proper ttightness, all lube points done, Final drive belt tensions is adjusted. Misc stuff like tire air pressure, Head bolt tightness and such are checked,adjusted as required. Has anyone else had any oil weepage from the cylinder bases to lower cases? Not enough to scream about and HD delership will monitor it. Quite frankly it isn't enough to concern me at this time (nor the HD techs). They cleaned area and I am also watching it. Apparently the 96ci has oil ring between jugs and case, 88B has a full gasket. Although an oil ring should not leak, it is not a gasket and some weepage is understandable. Not a desirable thing and from a cost standpoint machining and oil ring groove compaired to a flat gasket surface costs a lot more. Hope this helps azfathog17 Life is not a journey to the grave With the intention of Arriving safely in a pretty And well preserved body, But rather to skid in broadside, Thoroughly used up, Totally worn out, And loudly proclaiming, WOW !!!! What a ride! i noticed mine weeping when i first got it i took it in they looked at it said it wasnt leaking. I was having oil blowing out the heavy breather and that might have been dripping down in that spot.. well not blowing oil anymore they changed o rings in the mounting bracket and that stopped it. Im keeping my eye on the weeping still though.
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RE: 1K Service - Not Impressed - 5/9/2008 2:08:35 PM
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Sarge4life
Posts: 452
Joined: 1/1/2008 From: currently NC Status: offline
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My dealership asked me the first time what kind of fluids and filter I wanted and entered my preferences in the computer. Now they just ask me if I want the usual. I always get a detailed printout.
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RE: 1K Service - Not Impressed - 5/9/2008 2:19:39 PM
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tnharley7
Posts: 284
Joined: 1/29/2006 Status: offline
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You will only get an itemized list of the parts they used and so many hours labor at a certain rate. The owners manual tells you what is supposed to be done at each service interval. At the 1K they should have changed the fluids in all three crankcases, checked the torque of all critical fasteners, adjusted the rear drive belt, and checked/lubed the head bearings and road tested the bike. They usually print out a checklist for the mechanic to go by and check things off as he performs them, but usually the customer doesn't get a copy unless you ask for it. Also, it is good to estimate the number of hours it should have taken and see if they actually spent that much time. Another person on the forum took his XBones in for the 500 mile service, which is required on the Springers and is in place of the 1K. His service tech just changed the oil and charged him $89, which obviously meant that they didn't do what was required. Doesn't hurt to ask questions. I have always had the dealer perform the first service, and then have always done my own for the other intervals. There is nothing rocket science about it if you buy the service manual it tells everything you need to do, or buy the Fix-my-HOG DVD for your model and it has a mechanic take you thru every aspect of the service. My opinion, is if you want it done right, do it yourself.
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2003 HD 100th Anniversary Ultra Classic - Silver/Black 2008 HD Cross Bones - Vivid Black
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RE: 1K Service - Not Impressed - 5/9/2008 3:36:23 PM
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tk353
Posts: 784
Joined: 10/28/2007 Status: online
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I learned from the first Harley i bought to ask and get a free 1k then after that I do my own service and only pay the dealer for things like the head bearings adjust and it was just $33.
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http://www.flickr.com/photos/9044807@N07/sets/72157603103987069/ Russ Slip-ons 1.75 Arlen Ness Big Sucker PCIII USB dyno tuned DunlopMetzler
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RE: 1K Service - Not Impressed - 5/9/2008 3:39:46 PM
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xxxflhrci
Posts: 5796
Joined: 9/4/2006 Status: offline
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This thread is the reason I do all of my own service, including the 1k. For the price a dealer charges, you can buy a service manual and even a good amount of the tools needed if you don't own any tools. An 8th grader can read the service manual and do the work required for a 1k.
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2000 Road King Classic. Andrews 26G cams, SE Stage I, DFO, V&H True Duals with Samson Fishtail Mufflers. 1977 XLH, Nearly bone stock.
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RE: 1K Service - Not Impressed - 5/9/2008 6:22:59 PM
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esyrdgcwby
Posts: 89
Joined: 12/19/2007 From: Calfornia Status: offline
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Yes Dealership services are expensive, but if they are acutally doing your service it does in deed take about 2.5-3 hours to do. So depending on the labor rate it can be very pricey. A good mechanic is a valuable thing !!
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00FXST 103" /Diamond Cut Cylinders G-Man HEADs Andrews Gear drive Cams 120 + HP/torque
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RE: 1K Service - Not Impressed - 5/9/2008 9:47:39 PM
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azfathog17
Posts: 37
Joined: 3/19/2008 Status: offline
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Thanks for the info. Perhaps I set my expectations too high?? In general I am a bit of a skeptic when it comes to service shops in general from some previous bad experiance. I try to do most of the maintenance myself on my vehicles. I figured it would benefit having the first service on the fatty done at the dealer. They charge for 3hrs of labor. I have to assume it was all done by the book. The filter is annoying, it was not the mechanic, but the service advisor giving the wrong info. Oh well....move on.
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2008 FLSTF Fat Boy
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RE: 1K Service - Not Impressed - 5/10/2008 6:01:14 AM
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trafficjams
Posts: 371
Joined: 12/30/2007 From: Ma Status: offline
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quote:
ORIGINAL: azfathog17 Thanks for the info. Perhaps I set my expectations too high?? In general I am a bit of a skeptic when it comes to service shops in general from some previous bad experiance. I try to do most of the maintenance myself on my vehicles. I figured it would benefit having the first service on the fatty done at the dealer. They charge for 3hrs of labor. I have to assume it was all done by the book. The filter is annoying, it was not the mechanic, but the service advisor giving the wrong info. Oh well....move on. yeah... i cant believe they were going to let your 1k service go out the door without a chrome oil filter on your 08 flstf either... i'd find a different dealer for that reason. if they were trying to safe a ridiculous dollar on the oil filter, who knows what else...
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~ JD ~
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RE: 1K Service - Not Impressed - 5/10/2008 6:15:35 AM
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PoorBoy
 Posts: 1142
Joined: 3/12/2007 From: Palm Coast, FL Status: offline
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My '08 has never been wrenched by a dealership since I rode off with the odometer showing 1.x miles. I am now coming up on 11,000 miles, on my second set of tires, and always replacing plugs, and synthetic oils each time to my indy. Now I'm doing the liquid changes and plugs. Nobody is going to take care of your bike like you will. The service manuals are excellent after reading through them a few times. My acquired tools are inproving; still looking for a decent torque wrench set-up and a greese fitting that bends enough to attach to my steering head. As everyone says here, nothing like building your confidence and pride by doing it yourself.
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2008 Anniversary Fatboy #222 of 4000
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RE: 1K Service - Not Impressed - 5/10/2008 6:23:39 PM
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xxxflhrci
Posts: 5796
Joined: 9/4/2006 Status: offline
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quote:
ORIGINAL: PoorBoy My acquired tools are inproving; still looking for a decent torque wrench set-up and a greese fitting that bends enough to Harbor Freight torque wrenches are good. Talked to a guy in a calibration lab that told me they were as good or better than Craftsman. Just change your grease fitting to the correct angle that you need. You can get one at an auto parts store for about 50 cents.
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2000 Road King Classic. Andrews 26G cams, SE Stage I, DFO, V&H True Duals with Samson Fishtail Mufflers. 1977 XLH, Nearly bone stock.
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