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  #1  
Old 07-05-2008, 03:31 PM
cyclonecutting cyclonecutting is offline
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Default What is with the Dealerships

I ride to the Dealer today for a parking lot party.&nbsp\\; The wife and I decide to finally purchase a back-rest, $300 lighter I own a nice detachable set-up.&nbsp\\; Since I am riding the bike, I ask what it would take to get the set-up put on.&nbsp\\; Of course I was directed to the service department, they tell me it will be 2 hours labor ($120).&nbsp\\; I tell them I just purchased the set-up for $300 and now they want to charge an additional $30 per bolt to install the disconnects.&nbsp\\; Anyway I managed to borrow a tape gun and tape all of the boxes together, the wife held them for the hour ride to the house.&nbsp\\; I kid you not 15 minutes after I get home the complete assembly is installed and ready to go.&nbsp\\; I am not sure I will be buying anything else from this dealer in the near future.&nbsp\\;
&nbsp\\;
My question, is this standard operating procedures for dealers?
&nbsp\\;
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  #2  
Old 07-05-2008, 03:36 PM
TOMCENTRAL TOMCENTRAL is offline
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Default RE: What is with the Dealerships

I try to stay away from the dealerships.I used to buy T-shirts when I would go from west to the east coast.Money PITS!Regards,Tom
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  #3  
Old 07-05-2008, 03:39 PM
Handycam Handycam is offline
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Default RE: What is with the Dealerships

Yeah, just had my 1k at the dealer. $329. Over $250 of that was labor.
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  #4  
Old 07-05-2008, 03:52 PM
BradNailer BradNailer is offline
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Default RE: What is with the Dealerships

OK let's all understand this. Dealerships make their money from service ( that goes double for car dealerships).
Buy a set of wrenches and a manual.
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  #5  
Old 07-05-2008, 04:02 PM
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cHarley cHarley is online now
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Default RE: What is with the Dealerships

They don't call them Stealerships for nothing.[:'(]
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  #6  
Old 07-05-2008, 05:04 PM
ray1970 ray1970 is offline
 
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Default RE: What is with the Dealerships

Holy cow!.... you mean the dealership is in business to make money? Who knew?
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  #7  
Old 07-05-2008, 05:11 PM
thomasf59 thomasf59 is offline
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Default RE: What is with the Dealerships

ray1070

+1
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  #8  
Old 07-05-2008, 05:31 PM
FatTony FatTony is offline
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Default RE: What is with the Dealerships

Quote:
ORIGINAL: ray1970

Holy cow!.... you mean the dealership is in business to make money? Who knew?
You don't think there's a difference between being in it to make money and outright goughing of the consumer? It takes some mighty big balls to try and charge 2 hours labor to install a detachable backrest, something that took me all of 20 minutes and i'm far from being a wrench. Even charging a 1 hour minimum would be somewhat tolerable, but tacking on an extra hour is a complete joke.
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  #9  
Old 07-05-2008, 05:33 PM
pahqman pahqman is online now
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Default RE: What is with the Dealerships

+1

FatTony
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  #10  
Old 07-05-2008, 05:35 PM
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Werbeck Werbeck is offline
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Default RE: What is with the Dealerships

I've had good luck with our dealer here in Nashville (Boswell's, three locations). I think my 1000 mile service was $199. They are always cheerful and make a point of saying hi and what's new.
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