RE: 2007 Tranny problem!
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RE: 2007 Tranny problem! - 9/13/2006 8:01:07 AM
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nine11c2
Posts: 2235
Joined: 6/28/2006
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I realize the MOCO tested on the '06 Dyna's, but remember, the '06 had the 88 motor, the '07s the 96. You've got to retest the transmission again to make sure it stands up to the new configuration/torque/horsepower of the new motor.
Any testing done on the '06 Dyna shows the tranny is up to one application which means it works and can handle that application. I seem to remember some early reports of some noise in the '06 Dyna's btw. The work on the '06 Dyna does not mean that the power of the 96 CI, coming in at a slightly different angle or RPM, will not cause the noises (damage?) that have been reported.
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Steve K
We ain''t havin fun till somebody is scrapin pegs..
Props to JBaker421 for awesome edits to my sig..
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RE: 2007 Tranny problem! - 9/13/2006 8:08:59 AM
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barkster99
Posts: 218
Joined: 3/1/2006
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For what it's worth (and this isn't going to provide much comfort)...
I called HD Customer Service yesterday. They're still dancing like crazy when asked point blank what, if anything, they're going to do. "They're looking into it. They can reproduce it in some bikes but not all. Don't think it's transmission. Don't lug it. You have a 2 year warranty; get out there and enjoy it. Blah, blah, blah..." But they're very careful not to say "We admit that there's a problem and you can expect a remedy".
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RE: 2007 Tranny problem! - 9/13/2006 8:28:03 AM
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drod
Posts: 163
Joined: 7/4/2006
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I would strongly suggest anyone wanting a '07 touring wait! They are in no hurry to try fix this transmission problem. If you have a good scoot just wait until they find what they screwed up on these bike and see if they fix them or just stick us with the piles.
_____________________________
'07 FLHT
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RE: 2007 Tranny problem! - 9/13/2006 11:29:26 AM
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Garider01
Posts: 1
Joined: 9/13/2006
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Had an appointment with the local dealership this Saturday,They are going to give me a trade in value for my 01 fatboy,I was interested in purchasing a 07 Electra glide Classic.they had the color that I wanted and was suppose to arrive at the dealership in November,But after reading the problems that 07 owners are facing,and the non responsesivness they are recieving about these issues, I think I will hold off.I have built quite a few manual transmissions in my day and understand why you would put a straight tooth gear for 1st gear this is your load bearing gear( moves the weight from a dead stop), Once the bike is moving I dont really see the need for a straight gear in 5th in my opinion. They should have installed a helical gear for 5th for alot smoother operation,but then I,m not an engineer. I think I,ll call my local Service Dept. and see what they have to say about the NEW and IMPROVED whinning and clanking noise features that you will purchase for 20K+.I am new this forum and thank you all for opening my eyes.Hopefully H-D will not be to full of themselves to remember who brought them to the level of success they are enjoying today
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RE: 2007 Tranny problem! - 9/13/2006 1:42:49 PM
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Akitakoi
Multiple Time Contributor
Posts: 1579
Joined: 8/7/2006
From: SE Wisconsin
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If you have the "rocks in a can" noise could you please post your bikes build date on this forum. http://www.hdforums.com/m_769507/tm.htm
Thanks
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Thundermax
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“My heart’s been broken so many times you’d think its was made by Harley-Davidson.”
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RE: 2007 Tranny problem! - 9/13/2006 1:45:27 PM
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pittguy
Posts: 2017
Joined: 7/22/2006
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I too just spoke w/customer service after waiting 20 mins to speak w/someone.First off this morning I spoke to dealer service person and they told me the noise is normal.Man that sold bike to me says its BS.Bring it in and we will look it over.I left there again knowing no more than when I walked in the door.Wasted my time.Customer service said I had to have dealership look at bike and that each complaint is on an individual basis.I asked her if the factory knew of this problem w/the touring models and she danced around the question.I also asked for the local area reps number and she refused,asked to speak to someone there in the know and she said I had to take it to the dealer first and rep would be called in if need be.Right now my bike wont do it all the time and I dont want it being the testing ground that harley shouldve done in the first place.Yes I lost my cool and used some wording that I should not have.But they now have my vin #,name,and know Im not going to take any sh!t off them.I told her that I will take my bike back at 1000 mile check or on a flat bed when it explodes.There is a great cover up taking place here folks.Anyone thinking of a 07 tourer better reconsider.All they want is your money,use your new model to work the bugs out,keep all bad on the hush hush.
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RE: 2007 Tranny problem! - 9/13/2006 2:43:40 PM
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RoadGlide07
Posts: 81
Joined: 8/24/2006
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I had talked to customer service prior to 1K service and she suggested that I have the mechanic test drive it when I brought it in so they could document the problem.
I took it in to the dealer for the 1K service and mentioned the tranny noise (rocks in can). I asked them to test drive it before and after the service. They said they already know what it is and HD says its normal but they would test drive it anyway. They noted on the work order "NOISE IN TRANNY CONSISTENT W/OTHERS HEARD".
After the service I called customer service back again and told her the results of the 1K service and test drive. I asked her how HD was going to fix this and she told me that they are aware of the issue but it is not yet a "problem". They have people working on it but haven't found the cause.
The noise didn't change as a result of the service and hasn't changed 600 miles since.
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RE: 2007 Tranny problem! - 9/13/2006 4:08:43 PM
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geraldtf
Posts: 70
Joined: 11/9/2005
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one more way to get things done , take it to your local T. V. station and show them the NEW AND IMPROVED H-D and it also come with noise free of charge, so if you want a bike that sounds like it will blow up , GO BUY A HARLEY and i am D**M mad that people tell me it is not there ,YOU DON'T HAVE MY B I K E !!!!!
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RE: 2007 Tranny problem! - 9/13/2006 6:12:02 PM
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WhiteKnuckle
Posts: 205
Joined: 7/28/2006
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For what it's worth - on my '07 Ultra with 2400 miles on it, I'm sure the rattle is in the primary drive somewhere - probably the chain - not the tranny. The 5th gear whine is irrelevant to me. If I lug the engine in any of the high gears, it'll rattle. It's worse in 5th, but that could be because of the harmonics in the gear set. Overall, though, it doesn't bother me and I love the bike, I ride it nearly every day.
It's one of those things that some people will really hate, others won't really care that much, and won't be present in some bikes at all.
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RE: 2007 Tranny problem! - 9/13/2006 6:28:18 PM
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electaRICK
HDForums Class Clown
Posts: 9920
Joined: 9/6/2006
From: Upstate New York
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Guys,, I'm with ya!!! but first,,,,,, those that are happy with their bikes good for you,, go read diff. forums, lets us unlucky ones figure this out, besides, you have no buisness here anyways, cause your full of schit!! we are legit and have a legit prob.!!
for those of you just coming in,, there a 3 apparent noises that are bothering us, 1st,,-5th gear wine,// 2nd,-the hard knockin or clankin in 5th and 6th, and// 3rd -the spark nock or tinny, tink tink,when rollin on the throttle,,,it seems the ultra classics have the most complaints,
and it is not enjoyable at alll. my last rally was was fun, but the whole weekend my mind would be on all the noise issues, and wondering if making it home would be a reality! SO,,,,,, those of us with issues, stay in touch and lets get through this together,
lets ignore those of no help, and lets share what we learn, and find out,, through our dealers!
I love the bike and feel it will be worked out in time, my peace of mind for now is the 2 year warranty!
07 black flhtcu later
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RE: 2007 Tranny problem! - 9/13/2006 6:59:35 PM
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RoadGlide07
Posts: 81
Joined: 8/24/2006
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I had an interesting experience today with my HD dealership.
I received a customer satisfaction questionnaire from the dealership concerning the newly purchased 07 FLTR (with the "rocks in can" symptoms). Rather than mail it back I decided to return it in person. Since it was addressed to the owner of the dealership I thought I should talk to him since he sounded like he wanted to be my buddy in the welcome letter.
I have been very happy with the dealership handling of my trade-in and purchase. After all they should at least make it an enjoyable experience for you when you are responsible for their large profit margins. I was a very satisfied customer except for the one noise complaint. I was very interested in how the owner would respond to this.
I couldn't believe it Within about 3 minutes of our conversation he had:
1. "Stated he hadn't been aware of any tranny noise complaints"
2. "Some people listen too hard and you know Harley's make noise"
3. "Riders have been known to lug the motor"
4. "Just go ride the bike and enjoy it"
It was pretty obvious that these were "canned" responses but he claimed he was unaware of any HD statements on this issue. I looked around to see if there was a teleprompter in the room since it seemed like I was in the middle of a HD training film on dealing with customer product complaints.
I was very disappointed with his approach and told him so. I questioned his truthfulness on being unaware of the problem and suggested that HD was telling him what to say. I said that if you were truly unaware of the issue, you would of listened to my complaint and then offered to look into it for me. This is salesmanship 101 and the guy is a professional marketer before buying the dealership. We discussed the issue further and I made him aware that I had already contacted HD customer service and they were discussing the issue with others. This seemed to bother him like he was left out looking like a HD stooge. I also told him that his sales staff and service department are aware of the issue when he claim he was unaware. I mentioned that it is a topic of considerable interest on the HD tech forums and has to be affecting sales. This seemed to get his interest even more.
After getting through this initial period, he started to open up on how HD likes to protect or control what response is given to the public on product problems. They are very sensitive to looking bad and don't want to issue a statement either way until they have everything figured out. I guess they don't want to look incompetent. This seems to be an insecurity of theirs. I told him I expect HD will eventually fix what is wrong but the way they handle the customer relationship is also in need of repair. He thanked me for the feedback. I sort of felt sorry for the guy since it seems HD is pulling the strings.
I hope you find this helpful. The information gathered from the experience of others in this forum has been very beneficial to me.
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2007 FLTR
1999 FLSTC
1994 FXDWG
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RE: 2007 Tranny problem! - 9/13/2006 8:12:18 PM
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GOBB
Posts: 49
Joined: 8/5/2006
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My Rk is still noisy with 4,500 miles on it. The comensator rocks rattle noise is worse when the engine runs on the lean side which is only on hot days and after driveing it over 10 miles. Out of the 20 Harleys I've owned this is the only one I guess you can't shift below 3 grand or your a lugger.
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RE: 2007 Tranny problem! - 9/13/2006 8:48:51 PM
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drod
Posts: 163
Joined: 7/4/2006
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If HD had any balls and even cared about the ones of us with these bikes, they would at least tell us look something is wrong. We are working on it. Just give us time to figure it out and we will fix it. But no, when you call customer service they tell you to just ride and enjoy it. They don't have a clue how much WORSE they make the problem! I can't understand why people on this forum bash the ones of us with the bikes giving the problem. I thought the forum was also for people having problems with there bikes. I guess it must just be to blow sunshine up each other.
quote:
ORIGINAL: DoCPooF
Has it dawned on you that MAYBE HD doesn't have a fix yet?
If there isn't a fix available yet then what is the dealer supposed to do for you?
I'm sure they will get to the bottom of it.
And why some bikes and not others?
_____________________________
'07 FLHT
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RE: 2007 Tranny problem! - 9/13/2006 9:53:41 PM
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RoadGlide07
Posts: 81
Joined: 8/24/2006
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quote:
ORIGINAL: DoCPooF
Has it dawned on you that MAYBE HD doesn't have a fix yet?
If there isn't a fix available yet then what is the dealer supposed to do for you?
Simple. Just tell you that. Not some crap. Haven't you heard of customer relations? That is where the real deficiency is. We wouldn't be wasting all this time talking about it if HD just took ownership when problems arise rather than peddling a bunch of crap. You would think they were selling product to a bunch of naive teenages.
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RE: 2007 Tranny problem! - 9/13/2006 9:54:51 PM
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Honus
Posts: 64
Joined: 8/5/2006
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My 07' FLSTCI 5th gear is no louder than my Sportster in any gear. In fact, I think it's quieter than the Sporty. I wonder if it's a tolerance problem and that's why only some are complaining. I did check the transmission level and the lube is crystal clear and not what I expected. I was under the impression that Peace Officer editions came off the same assembly line and were identical except for the paint scheme.
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RE: 2007 Tranny problem! - 9/14/2006 8:01:05 AM
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danbo
Posts: 19
Joined: 1/31/2006
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Do you think this noise could be related to the auto adjusting primary chain tensioner? There have been many people that have had trouble with them over adjusting and getting too tight. It causes added stress on the bearings and chain and will give a whine also. You'd think they would at least serve cheese with this whine to make us feel better.
When have you heard of a company as large as HD that didn't have an 800 number or even an email address???
I had the misfortune of contacting them once and after a 20 minute run around (long distance charges applied) to different departments, they finally referred me to the local dealer , that didn't know squat about the issue to begin with. Go figure!
Let's face it here, they have our money and when they get around to finding a fix is when they "may" admit there was a problem but don't hold your breath waiting on then to admit the problem.
Don't know why we let them treat us like this without some sort of exposure.
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RE: 2007 Tranny problem! - 9/14/2006 10:37:39 AM
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drod
Posts: 163
Joined: 7/4/2006
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Yes, I believe in the end it will be the primary chain tensioner. They have already said the chain tensioner bottoms out on start up, causing the clunk you hear when it starts.
_____________________________
'07 FLHT
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RE: 2007 Tranny problem! - 9/14/2006 12:13:00 PM
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pittguy
Posts: 2017
Joined: 7/22/2006
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I also believe the factory has told dealers,C/S reps etc to act like your noise is the first they have heard.I told the C/S rep yesterday she was a bad actor and the clue cards must read in big print"See your Dealer".I plan on fighting this tooth and nail,all harley related magazines will be let know of this fault and Harleys response.Anyone who has asked me about the 07 models is going to get an earful.The first dealer that tells me that yes something is wrong is going to get my business this includes the dealership I purchased off of.Still thinking about an extended warranty?They wont cover the 2yr without making a scene.This will be my last new HD.And by the way your C/S ctr is the worst.
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RE: 2007 Tranny problem! - 9/14/2006 12:57:21 PM
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211Chuck
Posts: 1281
Joined: 9/13/2006
Status: offline
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I have a 2007 Ultra Classic I got from the wife for my birthday,I have over 3,000 miles on it,I have never owned a Harley this is my first one and it is because I felt Harley had the kind of bike I wanted to own for the first time in my 40+ years of riding motorcycles.
I have worked on motorcycles for about 40 years and have owned a couple of motorcycle
shops,I road raced and drag raced for many years (factory ride road racing Kawasaki's)
just to give you all some insight into where I come from.
5th gear is whining on my 2007 also,I have a rattle that sounds like a primary noise, being
I've rode mostly Kawasaki's most of my life the whine does not bother me,Kawasaki's
are all straight cut even the primary (clutch basket) so I'm use to a whine coming from my
motorcycle as Kawasaki's whine constently!
How ever the rattle is some what unnerving at times but I've sorta got use to it now.
My biggest complaint with my 2007 Ultra Classic was the lean stumble at cruising speeds
and the very bad gas mileage I was getting (WAS GETTING" key words)
I took mine back to the dealer the next day after getting it 250 miles on it and told them
about the trany noise and asked them to record it for the record,which they did, at this
point I had not had the surging and stumble show up yet. Now at 800 miles 2 days later
in the Blue Ridge Mountains I thought I had bought some bad gas because it started
surging and stumbling. I tryied Seafoam to clean the injectors and the tank (no luck)
so I took it back to the dealer the next day at 1,700 miles for the first service and told
them I wanted the surging to stop. The service manager said no problem, they would
install Harleys Parade Mapping to richen it up and smooth it out as well as putting full
synthetic oil in everything.
Well I'm here to tell you the trany noise is much less,the rattle is much less, and I'm
getting 43 to 48 MPG now instead of 38MPG and there is no surging at cruise anymore.
The Parade Mapping was done at Carolina Harley Davidson 704-867-2855 (Eric) is the
service manager, just incase anyone else might have this problem with their 2007
Harley!
I'm going to ride mine and enjoy it untill Harley comes up with a fix for the rest of the
problems. I did call Harley and was on hold for 1 hour to log my trany complaint with
them directly. I have been treated so well by my dealer ( way better then the big 4
from Japan dealers ) I have complete faith in them to take care of me and my Ultra
Classic to my satisfaction as soon as Harley gives them the answers they need!
Now I know not everyone is lucky enough to have one of the TOP 25 Harley Dealers
in the world in their home town like I/we do, but I hope everyone gets taken care of
by their local dealer.
Good Luck, I hope this helps some and Ya" All" ride Safe" now Ya" Hear"
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RE: 2007 Tranny problem! - 9/14/2006 2:26:19 PM
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211Chuck
Posts: 1281
Joined: 9/13/2006
Status: offline
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I almost forgot to tell you guys, with a parade mapping installed
I have a bunch more bottom end torque, I mean a bunch, I can
shift into 6th at 60MPH and it pulls down the road with no effort
at all, before the parade mapping it lugged real bad at 60MPH in
6th gear.
if you would like to sample how the parade map feels before having
it installed, take your bike without starting it and point it down the
road stone cold, start it up and ride 1 mile, 1 mile is all you get before
it will go lean on you again, if you like how it runs cold for 1 mile the
parade mapping is for you.
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RE: 2007 Tranny problem! - 9/14/2006 2:48:43 PM
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cornholio
Posts: 216
Joined: 7/9/2006
From: south jersey
Status: offline
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quote:
I have a 2007 Ultra Classic I got from the wife for my birthday,I have over 3,000 miles on it,I have never owned a Harley this is my first one and it is because I felt Harley had the kind of bike I wanted to own for the first time in my 40+ years of riding motorcycles.
I have worked on motorcycles for about 40 years and have owned a couple of motorcycle
shops,I road raced and drag raced for many years (factory ride road racing Kawasaki's)
just to give you all some insight into where I come from.
5th gear is whining on my 2007 also,I have a rattle that sounds like a primary noise, being
I've rode mostly Kawasaki's most of my life the whine does not bother me,Kawasaki's
are all straight cut even the primary (clutch basket) so I'm use to a whine coming from my
motorcycle as Kawasaki's whine constently!
How ever the rattle is some what unnerving at times but I've sorta got use to it now.
My biggest complaint with my 2007 Ultra Classic was the lean stumble at cruising speeds
and the very bad gas mileage I was getting (WAS GETTING" key words)
I took mine back to the dealer the next day after getting it 250 miles on it and told them
about the trany noise and asked them to record it for the record,which they did, at this
point I had not had the surging and stumble show up yet. Now at 800 miles 2 days later
in the Blue Ridge Mountains I thought I had bought some bad gas because it started
surging and stumbling. I tryied Seafoam to clean the injectors and the tank (no luck)
so I took it back to the dealer the next day at 1,700 miles for the first service and told
them I wanted the surging to stop. The service manager said no problem, they would
install Harleys Parade Mapping to richen it up and smooth it out as well as putting full
synthetic oil in everything.
Well I'm here to tell you the trany noise is much less,the rattle is much less, and I'm
getting 43 to 48 MPG now instead of 38MPG and there is no surging at cruise anymore.
The Parade Mapping was done at Carolina Harley Davidson 704-867-2855 (Eric) is the
service manager, just incase anyone else might have this problem with their 2007
Harley!
I'm going to ride mine and enjoy it untill Harley comes up with a fix for the rest of the
problems. I did call Harley and was on hold for 1 hour to log my trany complaint with
them directly. I have been treated so well by my dealer ( way better then the big 4
from Japan dealers ) I have complete faith in them to take care of me and my Ultra
Classic to my satisfaction as soon as Harley gives them the answers they need!
Now I know not everyone is lucky enough to have one of the TOP 25 Harley Dealers
in the world in their home town like I/we do, but I hope everyone gets taken care of
by their local dealer.
Good Luck, I hope this helps some and Ya" All" ride Safe" now Ya" Hear"
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RE: 2007 Tranny problem! - 9/14/2006 2:57:19 PM
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211Chuck
Posts: 1281
Joined: 9/13/2006
Status: offline
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quote:
ORIGINAL: cornholio
quote:
I have a 2007 Ultra Classic I got from the wife for my birthday,I have over 3,000 miles on it,I have never owned a Harley this is my first one and it is because I felt Harley had the kind of bike I wanted to own for the first time in my 40+ years of riding motorcycles.
I have worked on motorcycles for about 40 years and have owned a couple of motorcycle
shops,I road raced and drag raced for many years (factory ride road racing Kawasaki's)
just to give you all some insight into where I come from.
5th gear is whining on my 2007 also,I have a rattle that sounds like a primary noise, being
I've rode mostly Kawasaki's most of my life the whine does not bother me,Kawasaki's
are all straight cut even the primary (clutch basket) so I'm use to a whine coming from my
motorcycle as Kawasaki's whine constently!
How ever the rattle is some what unnerving at times but I've sorta got use to it now.
My biggest complaint with my 2007 Ultra Classic was the lean stumble at cruising speeds
and the very bad gas mileage I was getting (WAS GETTING" key words)
I took mine back to the dealer the next day after getting it 250 miles on it and told them
about the trany noise and asked them to record it for the record,which they did, at this
point I had not had the surging and stumble show up yet. Now at 800 miles 2 days later
in the Blue Ridge Mountains I thought I had bought some bad gas because it started
surging and stumbling. I tryied Seafoam to clean the injectors and the tank (no luck)
so I took it back to the dealer the next day at 1,700 miles for the first service and told
them I wanted the surging to stop. The service manager said no problem, they would
install Harleys Parade Mapping to richen it up and smooth it out as well as putting full
synthetic oil in everything.
Well I'm here to tell you the trany noise is much less,the rattle is much less, and I'm
getting 43 to 48 MPG now instead of 38MPG and there is no surging at cruise anymore.
The Parade Mapping was done at Carolina Harley Davidson 704-867-2855 (Eric) is the
service manager, just incase anyone else might have this problem with their 2007
Harley!
I'm going to ride mine and enjoy it untill Harley comes up with a fix for the rest of the
problems. I did call Harley and was on hold for 1 hour to log my trany complaint with
them directly. I have been treated so well by my dealer ( way better then the big 4
from Japan dealers ) I have complete faith in them to take care of me and my Ultra
Classic to my satisfaction as soon as Harley gives them the answers they need!
Now I know not everyone is lucky enough to have one of the TOP 25 Harley Dealers
in the world in their home town like I/we do, but I hope everyone gets taken care of
by their local dealer.
Good Luck, I hope this helps some and Ya" All" ride Safe" now Ya" Hear"
Sorry, I don't get it!
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RE: 2007 Tranny problem! - 9/14/2006 3:14:19 PM
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pittguy
Posts: 2017
Joined: 7/22/2006
Status: offline
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These new bikes were advertised as having a smooth quiet upgraded tranny.This is not the case.The whine is ok,the rattle is not,the tranny dipstick shearing is not,trany bolts backing off is not.Harley needs to publically come out and say they will fix the noise,or at least tell these dealers this.All they are getting is a bad rap,losing customers,losing faith in dealers.These bikes were rushed into production and if they were tested then those people should be held accountable,let go,fired.We have heard of the tranny problems but there has been others,failing radios,oil pump seals not installed correctly,loose rear pulley bolts,dipstick shearing and locking up trans,overheating issues,exhausts falling off,fairing brackets breaking,bikes that die for no reason,voltage regs failing.They are pumping these bikes out too fast to please their wallets,stockowners.Customer service is the worst Ive seen.Even recording says they are experiencing high volumes.Wake up Harley havent you learned from the past?
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RE: 2007 Tranny problem! - 9/14/2006 7:38:08 PM
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Edelmon
Posts: 203
Joined: 8/29/2006
Status: offline
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When you say "stumbling and surging" does it feel like the motor is missing? I mean like the plug is misfiring, not like the motor is gone....
;-). The other thing that I have noticed is that when I shift into 6th to stop that gawdawful noise, that it vibrates so bad that my vision is becomes blurry! That doesnt straighten out until about 75mph.
What exactly is parade mapping?
Mine has felt like it misses a beat on several occasions, it gets so hot that the heat shield on the exhaust melted my shoe and bakes my right leg. Oh well. I'm sure it can (and will) all be fixed. I'm taking it in next week for the 1000 mile checkup.
Thanks for the updates.
TE
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Printable Version
also the noise
and the 7 year warrenty ,if 08s come out without this problem , hey i will just burn that transmission up and get me a new one , there are way to get thing fixed!!!!!!
