Harley Dealer Survey
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[Poll]
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Harley Dealer Survey
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| No |
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Total Votes : 345
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(last vote on : 5/20/2008 2:44:00 PM)
(Poll will run till: -- )
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RE: Harley Dealer Survey - 11/14/2006 6:05:13 PM
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millzog
Posts: 21276
Joined: 5/19/2006
From: Az
Status: offline
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They were really nice to me before the sale , and after I bought my bike . They didn`t know me anymore ! WTF
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RE: Harley Dealer Survey - 11/14/2006 6:07:55 PM
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harleyxlc
Posts: 745
Joined: 12/20/2005
Status: offline
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I said yes because the current dealer hasn't screwed me...yet. I've had three bad ones and two good ones. But once the warranty expired on the sporty, I took it to an indy anyway.
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1995 Ducati 900SS/CR
2007 Harley-Davidson Dyna Street Bob
2007 Triumph Speed Triple
- - -
SOLD: 2000 Sportster 1200 Custom
SOLD: 2006 Kawasaki Ninja 500R
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RE: Harley Dealer Survey - 11/14/2006 6:12:36 PM
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oldfartjc
Posts: 2957
Joined: 5/18/2005
From: Glendale, AZ.
Status: offline
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I said yes but a better answer would have been most of the time they are OK. I don't have complete confidence in their abilities though.
_____________________________
06 FLHRI Road King Standard
Deep Cobalt
Stage 1
SE Pro Performance Slash Downs and SE A/C
SERT
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RE: Harley Dealer Survey - 11/14/2006 6:31:59 PM
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firemankrug
Posts: 2116
Joined: 5/20/2006
From: Salt Lake City, Utah
Status: offline
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I've been happy with the dealership I bought my bike from. The people are friendly, the parts department has been vary helpful, and the service writers have been great to work with. And the motorclothes girls are HOT!!!
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RE: Harley Dealer Survey - 11/14/2006 6:34:21 PM
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DenimStreet
Posts: 5126
Joined: 10/7/2006
Status: offline
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I Don't trust anyone who sell vehicles of any kind. Period!
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'06 Street Bob, Stage II / '05 Fatboy
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RE: Harley Dealer Survey - 11/14/2006 6:40:26 PM
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Basz
Posts: 1097
Joined: 7/20/2005
From: Michigan
Status: offline
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I have an awesome dealer! In every department.
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RE: Harley Dealer Survey - 11/14/2006 7:06:00 PM
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JRFLHR
Posts: 138
Joined: 5/3/2006
Status: offline
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They were nice when I bought .Brought it back for free 1000 mile and got the bike back a quart low on engine oil .Never went back there or any other dealer.
I must say it is a great bike.Only a couple of small problems in 20,000 miles.
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RE: Harley Dealer Survey - 11/14/2006 7:08:49 PM
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toyrider
Posts: 4315
Joined: 10/15/2006
From: North East, Pennsylvania
Status: offline
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I have been lucky. When looking for our bike they were awesome at giving suggestions. The service dept, motorclothes and sales people are all very friendly and helpful..I have no complaints what so ever.
They are going to be hard to beat
_____________________________
2005 Dyna Wide Glide
95 Big Bore / Diamond Etched Heads
V&H Big Radius Pipes / 21" Blade Wheel
Custom Seat / Matching Tribal Inlays
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RE: Harley Dealer Survey - 11/14/2006 7:41:27 PM
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KBFXDLI
Posts: 8172
Joined: 2/4/2006
From: Cleveland, Ohio USA
Status: offline
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My dealer is Liberty HD in Akron Ohio.......Honest, Fair, Dependable, and the service guys know WTF they are talking about. They aren't perfect but they really go out of their way to do the right thing. They will get all my business. 
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06 FXDLI
Our contest is not only whether we ourselves shall be free, but whether there shall be left to mankind an asylum on earth for civil and religious liberty. Sam Adams
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RE: Harley Dealer Survey - 11/14/2006 7:48:12 PM
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Blackbird
Posts: 12890
Joined: 12/17/2005
Status: offline
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Dillon Brothers in Omaha Nebraska have provided me outstanding service. They are top notch IMO.
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RE: Harley Dealer Survey - 11/14/2006 7:52:16 PM
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Darkcloud
Posts: 184
Joined: 4/14/2006
Status: offline
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Same here. After they got my money they forgot my name.
quote:
ORIGINAL: millzog
They were really nice to me before the sale , and after I bought my bike . They didn`t know me anymore ! WTF
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2006 Street Bob
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RE: Harley Dealer Survey - 11/14/2006 7:53:57 PM
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monkyman
Posts: 2210
Joined: 2/20/2005
Status: offline
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Yes, I trust mine, I was an auto mechanic for 20 years and i'm sure there were people that didn't trust me. Even though I never tried to sell anybody something they didn't need.
I hate the word "Stealer" You do realize that everyone employed at the dealership wants to make a decent living just like you. Of course they have a high markup and labor rates. Techs and parts people have to have a good knowlege of what they are dealing with. Like I said, I was a mech for 20 years, but I can guarentee that those techs know a hell of a lot more about servicing a bike than you or I. (Unless you attend there training courses, seminars and keep up with all the service bullitans that come out)
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RE: Harley Dealer Survey - 11/14/2006 8:02:06 PM
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Wcross
Posts: 353
Joined: 8/25/2006
Status: offline
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My dealer and all the employees there have been great since I've been going there for over 9 years. They not only have treated me like a valued customer, but have always went out of their way to treat any member of my family,well,like a member of theirs.
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RE: Harley Dealer Survey - 11/14/2006 8:06:24 PM
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TJB50
Posts: 234
Joined: 9/2/2006
Status: online
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I agree with Toyrider as we both have the same dealer. I can't say enough good about them. The whole dealership from top to bottom. They treat you like family!
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RE: Harley Dealer Survey - 11/14/2006 8:07:56 PM
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g money
Posts: 611
Joined: 2/1/2006
From: THE BIG HOUSE - Pittsburgh, Pa.
Status: offline
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Mine won't even update my HK radio. They said if it ain't broke, they aren't gonna mess with it.
Gary D.
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RE: Harley Dealer Survey - 11/14/2006 8:08:35 PM
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Ram
Posts: 2217
Joined: 9/4/2005
From: CommunistWealthTaxBasin, Virginia
Status: offline
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Not a real tough question as far as I'm concerned.
My dealership has been and is nothing short of fantastic. 
I get service and maintenace reminders, thank you's, post cards, sale coupons, discounts, open house inventations, a personalized custom calendar with a photo of my bike an myself, happy _________ holiday cards (just plug in the holiday). Now this has been OVER a YEAR since I purchased my new RK. 
And they know who I am EVERY time I walk into the door, or call on the phone, be it Sales or parts or attire.
I sledom go to the service desk, but even as unfrequent as I am their, I get the same courtious responses and answers to any questions as well.
And for any that want to know who they are:
Southside Harley-Davidson/Buell
Virginia Beach VA
http://www.hrhd.com/location_sshd.htm
I'm not being paid for any advertising, good gosh the money that I'm spending on my RK turning it into my rendition of an Ultra!
I wish that I was being paid. I am proud to let you know who they are, they have done me right in all respects. Can't beat them hands down.
I feel sorry for those who don't have a dealership with all that Mine has going on....
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2006 FLHRI "Ultra" Road King
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RE: Harley Dealer Survey - 11/14/2006 8:19:14 PM
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bdgreen
Posts: 1172
Joined: 7/7/2006
From: Houston
Status: offline
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Bought mine from Mancuso Harley here in Houston. For years they were the only Harley dealer in or around Houston. Then came Republic Harley, Stubbs Harley, & Woodlands Harley. Mancuso opened a second location about 1/4 mile from my house so I went there for convenience. Problem here is they still act as though they are the only dealer around. The sales rep treated me great, until I signed the papers and left. After that they had no idea who I was. The service department is a joke. The parts people are pretty good, as long as I'm not interfering with a personal phone call. And could someone explain to me why everything I want has to be ordered, and take 10 - 20 business days to deliver?
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'06 Electra Glide
Screamin' Eagle Slip-On's & High Flow
PC III
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RE: Harley Dealer Survey - 11/14/2006 8:19:49 PM
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xmeter
Posts: 329
Joined: 7/11/2005
Status: offline
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I am very fortunate as I have a Great Dealer here that I do my business with.
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Old Pirates never die...They just get Blown offshore.
Jerry
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RE: Harley Dealer Survey - 11/14/2006 8:40:17 PM
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zukeeper
Posts: 2820
Joined: 7/24/2006
From: Southern IL
Status: offline
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don't go to them myself , I buy all aftermarket parts . Don't even where their shirts
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RE: Harley Dealer Survey - 11/14/2006 8:41:25 PM
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toyrider
Posts: 4315
Joined: 10/15/2006
From: North East, Pennsylvania
Status: offline
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TJB50...then would that make you my brother ???
quote:
ORIGINAL: TJB50
I agree with Toyrider as we both have the same dealer. I can't say enough good about them. The whole dealership from top to bottom. They treat you like family!
_____________________________
2005 Dyna Wide Glide
95 Big Bore / Diamond Etched Heads
V&H Big Radius Pipes / 21" Blade Wheel
Custom Seat / Matching Tribal Inlays
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RE: Harley Dealer Survey - 11/14/2006 9:00:10 PM
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1FLTRI4ME
Posts: 2555
Joined: 4/10/2006
From: Hollister,California.
Status: online
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After the OVER priced 1 K service and crappy work from the tech,they will only see me if I need parts or warranty work.
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2006 Road Glide,Chopper Blue,SE slip ons,K&N,SERT,color matched lowers.
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RE: Harley Dealer Survey - 11/14/2006 9:02:15 PM
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Sam
Posts: 2393
Joined: 4/7/2006
From: THE MARITIMES Canada
Status: offline
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I voted yes........................but then again, I work at the Dealership where I bought my bike
...............now I just have to remember all your names
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The more people I meet....the more I like my dog.
2007 Road King Custom
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RE: Harley Dealer Survey - 11/14/2006 9:28:07 PM
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wildman67
Posts: 5492
Joined: 2/11/2006
From: Maryland
Status: offline
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Never had a problem with my dealer!
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Printable Version
what he said. 
