Engine Mechanical TopicsDiscussion for motor builds, cams, head work, stripped bolts and other engine related issues. The good and the bad. If it goes round and around or up and down, post it here.
Don't do it on here. .
They are top of the line. Doing this on here makes you look like a tin man for another maker.
I will post about my positive experience with S&S as soon as they make it right they sent something my way on Friday and I am expecting UPS to deliver it tomorrow, will report then.
PS. 3 sets of cams all having the very same issue is a quality control problem of theirs which they have to address IMHO.
I will post about my positive experience with S&S as soon as they make it right they sent something my way on Friday and I am expecting UPS to deliver it tomorrow, will report then. PS. 3 sets of cams all having the very same issue is a quality control problem of theirs which they have to address IMHO.
IIRC, Andrews grinds cams for S&S as well as most other cam vendors. Quality control issue, maybe but I would bet that the percentage of cams that get out like the ones in question is hardly measurable. You order a set of cams and they pull them out of inventory and send them; I doubt anyone looks in the box. If the customer gets a set that doesn't meet spec, S&S replaces it without question once the defect is proven. I am pretty sure someone from S&S is bending an ear or two at Andrews.
IIRC, Andrews grinds cams for S&S as well as most other cam vendors. Quality control issue, maybe but I would bet that the percentage of cams that get out like the ones in question is hardly measurable. You order a set of cams and they pull them out of inventory and send them; I doubt anyone looks in the box. If the customer gets a set that doesn't meet spec, S&S replaces it without question once the defect is proven. I am pretty sure someone from S&S is bending an ear or two at Andrews.
This is not correct. Andrews does not grind cams for S&S. They did years ago but S&S started doing there own about 10 years back.
This is not correct. Andrews does not grind cams for S&S. They did years ago but S&S started doing there own about 10 years back.
Appreciate the correction; I have not been paying attention over the years. Looks like Saurus has a valid point on the quality issue being in house. I expect S&S will deal with the issue straight away.
No one wants to make a mistake.
What separates the good, from the bad, and the fugly, is how the issue is handled.
I'm sure all will end well.
Scott
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So I got the replacement cams from S&S on Tuesday last week, wasn't able to see them till Friday as I was out on a business trip, but this is what I got... As you can imagine I sent an email to S&S on Friday evening expressing my shock, horror and disappointment and got a reply this morning that they will be sending me another set of cams overnight and that they will visually inspect them before shipping. I really hope that this will be the final set of S&S cams that I need as my build is all ready to go except for the cams.
06-11-2018, 04:02 PM
they sent something my way on Friday and I am expecting UPS to deliver it tomorrow, will report then.
