Stealership Guys
#31
Join Date: Oct 2017
Location: The mountains of SW Virginia
Posts: 2,441
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706 Posts
For some who have copious amounts of money, and don't want to dirty their fingernails, don't know a box wrench from a Phillips screwdriver, afraid to do anything to their bike for fear of voiding the warranty (that isn't worth the paper it's written on anyway. My opinion) a dealership is often the choice. No problem there. On the flip side, not everyone is rolling in it and they expect their money's worth.
However, paying for parts and services that weren't done, or were done poorly requiring yet another visit, then the dealership qualifies as a Stealership since they are in essence stealing from the customer. If they substitute something for something else, for instance the fluid changes, whose to know, right? Or you specifically ask for one type, and they use another whose to know? That still amounts to theft. And if they substitute for fluids, whose to say they're not substituting for other things which you paid for?
There are many threads dealing with these dealership's incompetence, one recently:
https://www.hdforums.com/forum/gener...d-o-rings.html
And how about the sticky at the top of the page for this section of the forum:
https://www.hdforums.com/forum/gener...periences.html
So whether or not you have disdain for the use of the word Stealership is irrelevant. The fact remains there are many out there that qualify as Stealerships. If your dealing with one that had done well for you, good for you. Just remember, they all are not the same!
However, paying for parts and services that weren't done, or were done poorly requiring yet another visit, then the dealership qualifies as a Stealership since they are in essence stealing from the customer. If they substitute something for something else, for instance the fluid changes, whose to know, right? Or you specifically ask for one type, and they use another whose to know? That still amounts to theft. And if they substitute for fluids, whose to say they're not substituting for other things which you paid for?
There are many threads dealing with these dealership's incompetence, one recently:
https://www.hdforums.com/forum/gener...d-o-rings.html
And how about the sticky at the top of the page for this section of the forum:
https://www.hdforums.com/forum/gener...periences.html
So whether or not you have disdain for the use of the word Stealership is irrelevant. The fact remains there are many out there that qualify as Stealerships. If your dealing with one that had done well for you, good for you. Just remember, they all are not the same!
The following 4 users liked this post by Bonnie Storm:
#32
The following users liked this post:
Bonnie Storm (11-10-2018)
#33
The following 2 users liked this post by smitty901:
on3wego (11-15-2018),
pahogrider (11-10-2018)
#34
#35
This has to be a common thing in all industry. If you have ever worked in the sales or service field I guarantee someone has thought you were unreasonable or a thief. You may think oh, I don't charge to much, my work is perfect and so on, but someone, somewhere, thinks you are a cheat when all you were doing was trying to make a paycheck and keep the lights on.
#36
Join Date: Jan 2015
Location: Sandy Eggo's North County
Posts: 14,578
Received 5,374 Likes
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2,948 Posts
#37
Join Date: Jan 2015
Location: Sandy Eggo's North County
Posts: 14,578
Received 5,374 Likes
on
2,948 Posts
#38
Depends on one's personal experience with a dealer what impression they come away with. Think how the individual dealers handle things comes into it also, what little interaction I've had with the local ones have not been overwhelmingly positive, price gouging by marking up 10-15% over list, the aloof attitude by some counter and sales people, being treated like you just walked into the big city from the turnip patch and sometimes the sketchy doublespeak you get at the service counter can leave a very bad taste trust me.
My only objection to the term "stealership" is what you might call linguistic in nature. I don't think the problem, where it exists, has anything to do with stealing. Most of what I hear is more about incompetence, indifference, and maybe arrogance.
Last edited by 0maha; 11-10-2018 at 04:31 PM.
The following 2 users liked this post by 0maha:
TwiZted Biker (11-10-2018),
Uncle Larry (11-12-2018)
#39
Dealership service is expensive, they are a business, not a charity. I can do routine maintenance myself for much less, even including tool purchases along the way, and still come out on top. The only thing I've paid dealership service depts. for is tire changes and inspections. So I was a little peeved one year when I got back home and found the front pinch bolt about to fall out because the nut was almost off.
There are serious costs to run a dealership. I haven't had a job come up yet that I couldn't do, but if one does, I know it's gonna cost me.
There are serious costs to run a dealership. I haven't had a job come up yet that I couldn't do, but if one does, I know it's gonna cost me.
#40
I get that, and generally agree. I'm not much of a customer for HD dealerships. I've probably not spent $250 total at them. But that doesn't mean I haven't figured out which parts guys know their chit and which ones don't.
My only objection to the term "stealership" is what you might call linguistic in nature. I don't think the problem, where it exists, has anything to do with stealing. Most of what I hear is more about incompetence, indifference, and maybe arrogance.
My only objection to the term "stealership" is what you might call linguistic in nature. I don't think the problem, where it exists, has anything to do with stealing. Most of what I hear is more about incompetence, indifference, and maybe arrogance.
Marking up parts 10-15% over factory list just because they have them in stock is stealing money from a customer, sorry that's my take on that bit of nonsense it's downright predatory.
The following 2 users liked this post by TwiZted Biker:
Bonnie Storm (11-10-2018),
Carl '69 (11-14-2018)