I just went to surdyke to by my stuff. Am in the process of buying a ESP . Hope thats not effected.

 

I just ordered from them 2Weeks ago and heard nothing, looks like they got me for $160 !!!! Oh well could've been more.

 

Well, Surdyke did raise the order total from $149 to $169 to qualify for free shipping. That sure happened quickly.

 

If you're looking at buying through DiscountESP.com, it is.

DiscountESP is a website run by JHD Holdings, which also owns Boardtracker. The plans they sell are financially backed by JHD, meaning if you make a claim, it comes out of JHD's pocket. That also means that JHD has a direct financial incentive to deny a claim. Given their current financial troubles, that could very well effect how likely a consumer is to have any judgement calls fall against him.

In theory, there is also a back up insurance policy in place to protect consumers in the event JHD becomes insolvent, but it doesn't take a lot of imagination to think that actually collecting on a claim under those circumstances would be difficult.

Personally, knowing nothing more than I've learned from various news accounts of the court filings by HD against JHD Holdings, I wouldn't send a penny of my money their way.

 

Unfortunately, USPS and UPS raised their rates approx. 4% on Jan 1. We took a month and a half to see how this increase would affect us. In the end, we needed to change our free shipping. This small increase will not make up all of the 4% increase. This decision was made over a couple of weeks ago.

I want to thank everyone for your support over the past 19 years! Yes we have been offering online parts and accessories for over 19 years!

We have been listening to our customer's feedback. Sometime in late spring, we hope to offer some changes to our site that I think our customers will really appreciate!

Once again, thank you everyone for your support!
Matt

 

Just placed an order through Surdyke on Monday, Got an email stating it was backordered until today (3/6/19). Used the code and got free shipping, but it only covered up to 20 lbs. so it cost me another $44. Not too bad. Ordering went smooth and the online chat feature on their website was really helpful. I priced my parts through Boardtracker, New Castle, and Surdyke. Prices were within $40-$50 of each other. I ruled out Boardtracker because of the reports of slow shipping and lack of communication, New Castles shipping was around $120 extra, so I ruled them out next. Hopefully everything goes smoothly with Surdyke so i'll have a go to for my parts from now on. I'll report back and let everyone know how it goes.

Scott

 

I saw it was down and promptly canceled the order I placed 3 weeks ago, luckily I got my refund in about an hour. Not sure whats going on up there, but Surdyke has not had these problems

 

I've used Surdyke some time ago when I had my Sportys .. the prices were reasonable as they are now .. delivery was slow .. thats the only down side Ive experienced. Alll other aspects ok. Good retailer I think..

 

I ordered from them a few weeks ago myself. Got my tuner and cables last week. My heated grips were on backorder. Reached out to them yesterday via email and they told me my grips would ship today and tracking number will be sent later today as well. So i would just shoot them an email and see what's up.

 

Another bite the dust??? Surdyke.com?????