Beware of ESP (Extended Service Plan)
#43
06-14-2019, 07:22 AM
For the factory warranties- it is basically defects in parts and workmanship. Abuse, neglect and wear and tear items are typically excluded.
I don't to ESP's so I'm not as familiar with their specifics.
#44
06-14-2019, 08:25 AM
Seasoned HDF Member
The swing arm itself is not bent. It lookes like the flat pieces where the shaft goes through could be bent in. The tire, spacers and brake bracket does not come out or go in easily. Have to pry it out to remove and install the tire. Therefore I assume its bent inwards. I cant find any specs on the swingarm to measure and see.
Could have came from the factory that way dont know. Just know the calipers have been rebuilt TWICE.
Could have came from the factory that way dont know. Just know the calipers have been rebuilt TWICE.
#45
07-21-2022, 08:16 AM
ESP is a worthless pain in the ***
My buddy was GM of the dealership I bought my 2018 Ultra from he talked me into purchasing the ESP with tire and wheel coverage. what a waste... I got a screw in my front tire, I took it to my dealership to get a new tire, a week later I was still waiting on an answer from ESP. the tread depth was 3 /32 ( as I was told is the minimum depth for replacement) ESP didn't trust the dealers measurement and sent out an independent inspector, he measured the tire and had to send in a report. A report? it either is or is not within tolerance... I sat for 3 1/2 hours waiting on an answer. I called ESP and was basically told to bad, it could take 2 days for the intendent report to come in so if you happen to be on the road your incurring hotel cost waiting on some clerk. I finally said **** on it paid the $378 for my tire and took my bike.. Harley ESP wins another claim they didn't have to pay, they just make it painful enough that people give up. Don't waste your money they work harder to not pay and they do not care at all about the customer.
#46
07-21-2022, 11:24 AM
Seasoned HDF Member
#47
07-21-2022, 11:57 AM
Seasoned HDF Member
Well generally yes. Exceptions include if you modify any part of the emission control system, or if an aftermarket part was installed and it can be shown that that part caused the problem.
#48
07-21-2022, 12:03 PM
Road Master
My buddy was GM of the dealership I bought my 2018 Ultra from he talked me into purchasing the ESP with tire and wheel coverage. what a waste... I got a screw in my front tire, I took it to my dealership to get a new tire, a week later I was still waiting on an answer from ESP. the tread depth was 3 /32 ( as I was told is the minimum depth for replacement) ESP didn't trust the dealers measurement and sent out an independent inspector, he measured the tire and had to send in a report. A report? it either is or is not within tolerance... I sat for 3 1/2 hours waiting on an answer. I called ESP and was basically told to bad, it could take 2 days for the intendent report to come in so if you happen to be on the road your incurring hotel cost waiting on some clerk. I finally said **** on it paid the $378 for my tire and took my bike.. Harley ESP wins another claim they didn't have to pay, they just make it painful enough that people give up. Don't waste your money they work harder to not pay and they do not care at all about the customer.
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