Jireh cycles !!!!! Avoid !!!!!
#21
04-01-2013, 06:24 PM
Join Date: Sep 2008
Location: Land of the Free, Home of Jack Daniel's
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#22
04-01-2013, 08:18 PM
-Moderator-"Wench with a Wrench and Queen of Quips"
THEY SIMPLY DO NOT KNOW THEIR PARTS, nor does their software provide adequate information with all model applications. It appears to be a LOT of guess work, and customers pay the price if they are wrong! I first found their products on eBay and was surprised at the prices they was offering, however they didnt have the starter listed I needed so I did a Google search and found a contact number. Spoke to a lady and told her I needed a starter and mine was worn out. I told her what kind of bike I had and that the motor was modified, she suggested I use the big 2.0kw Ultima Thunderfire rather than the stock 1.4. I thought Hell Yea! In order for the larger starter to work she informed me that I would be required to buy an additional part (oil filler spacer). I placed the order and didnt want to use my credit card so I requested a invoice and when the invoice arrived via email I decided to pay with PAYPAL so I could take advantage of a promotional offer of NO interest and NO payments for 6 months when you spend $99 or more. PAID......and waited for about 1-1/2 weeks and heard nothing. So I emailed them checking the status of the transaction, they replied within a few days & said it should be going out that day......the package then arrived in about 2-3 days. When I opened it, it had greasy fingerprints all over it (chrome plated). I took it to the garage and attempted to install it.....well it was too long and HIT THE FRAME! I immediately called them, she couldnt find anything in the system. I explained to her the purchase was recently made and paid with PayPal. She said "oh, well thats why"; "I cant do Anything with that becasue you paid with PayPal, you will have to contact the eBay side of Jireh, they handle all of those transactions." I told her I didnt buy it from eBay, she said it didnt matter and PayPal transactions was completely out of their hands. The only contact for Jireh/ebay is email, NO PHONE #. She gave me the return information and I included a note in the return box requesting the items be replaced with the standard 1.4kw stater. Here's the sh*t.... Jireh WILL NOT cover the return postage! I had to pay $28 to return a product they said would work on my bike. That was NO fault of mine they shipped me something that was not compatible with my application! I waited almost another week AFTER the tracking info showed the item return had been accepted, I heard NOTHING once again. I started emailing them wanting to know what was going on, even provided my phone number on the note I had put in the box so that if there was any questions or need to contact me they could do so......after several emails with absolutely no response, I told them if they wasnt going to respond or replace my items with the correct starter they could just refund my purchase and it was the next day after I opened a claim through PayPal they issued me a refund.....minus the $28 return shipping I had to pay. I would have been better off paying the extra money and buying new from the dealership! My First and LAST experience with Jireh no matter how good the prices are.
#23
04-02-2013, 11:34 AM
Twisted, Jireh and Midwest are close to being in the same town, but not quite. Jireh is in Festus, and Midwest is in Pevely. I know that is a big "whatever"!
I have bought from them a number of times and have never had a problem, other than they are a bit on the slow side once in a while. I can wait if I am saving dough.
I have bought from them a number of times and have never had a problem, other than they are a bit on the slow side once in a while. I can wait if I am saving dough.
#27
04-03-2013, 12:31 AM
Outstanding HDF Member
I've made several purchases from them as well. I've been totally impressed with the customer service I got from them. Also highly impressed with the quality of their products, especially at the prices. I'll keep buying from them as long as I keep getting great products, service & prices.
#28
04-04-2013, 12:45 PM
Road Captain
I have placed several orders with Jireh over the years. No problems ,good prices,helpful people.
#29
04-09-2013, 11:52 AM
Stage III
Join Date: Apr 2013
Location: Cyberville
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Gypsy........
Hate to sound even dumber......but what does a "two year old post" mean. This was my very first (and last) purchase with Jireh Cycles and it wasnt TWO years ago. Im happy for you and everyone else who has had a great buying experience with them......I DIDNT, and was simply sharing my opinion with those who have asked! There was no need for your rude remarks, You dont know me!