Top3 reasons to stay away from Heat Demon - info from an X employee
#22
09-23-2018, 11:20 AM
Seasoned HDF Member
Originally Posted by RANGER73
UPDATE: Receive the grip warmers Saturday, Installed Saturday night.
I have aftermarket bars and the grommet for where the wires go into the bar won't go in (bars are to thick at the dimpled area).
Deburred it well. While I had it apart I installed 8+ Throttle and idle cables (mine were a CH to short and left locked turns would increase the RPMs).
All in all install wasn't bad except for stuffing all the wire back into the bars, so far they work OK.
The kit came with a heater for TBW also. Maybe I'll figure out how to utilize it as an *** warmer.
I have aftermarket bars and the grommet for where the wires go into the bar won't go in (bars are to thick at the dimpled area).
Deburred it well. While I had it apart I installed 8+ Throttle and idle cables (mine were a CH to short and left locked turns would increase the RPMs).
All in all install wasn't bad except for stuffing all the wire back into the bars, so far they work OK.
The kit came with a heater for TBW also. Maybe I'll figure out how to utilize it as an *** warmer.
#23
09-24-2018, 05:02 AM
#24
09-25-2018, 02:57 PM
Seasoned HDF Member
Cheers!
#25
09-25-2018, 04:11 PM
If you find the grips don't get hot enough, you may have to switch grips. When I first installed my Heat Demons, I had Harley Diamond Black grips, and they didn't get very warm. I thought they were defective, but then I did some research, and found out that the best type of grips to use with them are small diameter rubber grips, so I bought a pair of Avon Custom Contour grips, and they get HOT. I checked with an infra red thermometer, and I am getting around 135 F on full. With the Diamond Black grips, I think it was something like 115 F max IIRC.
Cheers!
Cheers!
#28
10-16-2018, 12:38 PM
#29
10-16-2018, 08:59 PM
Supporter
Here are the top 3 reasons to stay clear of this product. Sorry to break it to everyone...
1. Discontinuation of the retail heated grip kits. I would estimate by the end of 2018 that Heat Demon will be shutting down their retail sales. "Management" (I use that word loosely because the buffoons running the company have no idea what they are doing) only cares about OEM accounts now.
2. Company culture. The company was purchased by a new owner last year. He used money from his wife's family. This guy is a grade A douchebag. He gives zero ***** about the retail customers. He only cares about the OEM accounts. Since he purchased the company around 1/2 of the office employees quit. In a company that only has around 10 office people that is a lot of knowledge to walk out the door.
3. If you have used tech support in the past you may or may not have had a good experience. I can tell you that your wait time for help now is going to be at least a few days to a week. Interested to hear feedback on the current system. Tech support has been put as low as possible as far as priority goes in the company.
Cheers and good luck!
1. Discontinuation of the retail heated grip kits. I would estimate by the end of 2018 that Heat Demon will be shutting down their retail sales. "Management" (I use that word loosely because the buffoons running the company have no idea what they are doing) only cares about OEM accounts now.
2. Company culture. The company was purchased by a new owner last year. He used money from his wife's family. This guy is a grade A douchebag. He gives zero ***** about the retail customers. He only cares about the OEM accounts. Since he purchased the company around 1/2 of the office employees quit. In a company that only has around 10 office people that is a lot of knowledge to walk out the door.
3. If you have used tech support in the past you may or may not have had a good experience. I can tell you that your wait time for help now is going to be at least a few days to a week. Interested to hear feedback on the current system. Tech support has been put as low as possible as far as priority goes in the company.
Cheers and good luck!
But as with most company buy outs the next guy has a playbook to squeeze the life out of the company, lay off people, do things cheaper and in this case stop selling to guys like us. Its sad but i been there too.
After my owner sold the company a french man bought it and is half way through desimating and destroying it. I worked there 34 years and we had a top notch company.
Now its a shell of what it was. Kudos to him for telling it like it is.
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