America's Best Trailers
#21
I added additional rear LED brake lights, and multiple side marker red and amber lights to each side. It lights up like a Christmas tree and sure is bright...which is good. Just got back from pulling it on a 1500 mile trip. Pulls exceptionally well and straight as an arrow. Pulled it on I95 at speeds up to 85 mph and just great.
#22
Before you jump to hard on Rustypan listen to this and it isn't my first post. I ordered the escape dog trailer they have on ebay but I ordered from ABT took an extra 2 weeks to get here supposedly because they had to build it. Well when it got here was completely wrong first it is supposed to have a solar fan on top and a hatch with a door that opens, it didn't supposed to come with cooler and cooler cover, it didn't they come with a rear door that opens to the side so you can load your dog into it(and this is what really pissed me off) the way they constructed the door was to take a regular trailer and you can tell that with a die grinder they cut the back off of the trailer threw a piano hinge on one side and 2 stupid cabinet locks on the other side for locks(that don't work at all) when you open the door it sags way bad because they didn't support the walls at all. When you hook up the lights nothing works correct that's why I have a thread about brake light hook up because nothing was wired correct. So far I am not impressed with the trailer or customer service. I have talked with Mark their C S man once but I put in 2 calls and an email yesterday and no return call.
I can see that if this wasn't a dog trailer it would be great but I ordered the Dog Kennel Trailer and got a Mickey Mouse something.
I am trying to work with the Company because this wasn't some cheap HF trailer I bought so I am hoping Jason will make it right but I wanted you all to know that not every trailer buying experience from them is a good one.
I can see that if this wasn't a dog trailer it would be great but I ordered the Dog Kennel Trailer and got a Mickey Mouse something.
I am trying to work with the Company because this wasn't some cheap HF trailer I bought so I am hoping Jason will make it right but I wanted you all to know that not every trailer buying experience from them is a good one.
#23
Americas Best Trailers are crooks. They go by 3 diff company names and dont deliver what they promise. Call any of the other trailers companies, bush tec, americican legend etc and ask them about Jason. Its not even his real name I am told. He stole the designs of their trailers. Look for yourself.
#24
Join Date: May 2012
Location: St. Catharines, Ontario, Canada
Posts: 43
Likes: 0
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3 Posts
I purchased one of Americas Best Trailers May of 2011. I picked it up at their shop in Greenville SC and started back to Canada. I had to stop about two hours into the trip home and tighten the tire nuts and found one had gone missing, I replaced it and tightened the others. That part of the trip went well.
When I got home I noticed that the tires were bald. I called a local trailer manufacturer and he looked at the trailer determining that the wheels were two inches out from the front to the back of the tires. I sent photos back and the estimate to Jason at Americas Best Trailers and explained to him the situation and he agreed with me having the trailer repaired in Canada was more efficient than shipping it back to Greenville SC.
Jason said that he would repay me the money that was spent as he considered it to be warranty work. It took four months to get the first half of the money spent and he after numerous emails and phone calls Jason still has not sent the other half of the money. At least I am only out $150. It has been over a year now. Just be careful dealing with them.
When I got home I noticed that the tires were bald. I called a local trailer manufacturer and he looked at the trailer determining that the wheels were two inches out from the front to the back of the tires. I sent photos back and the estimate to Jason at Americas Best Trailers and explained to him the situation and he agreed with me having the trailer repaired in Canada was more efficient than shipping it back to Greenville SC.
Jason said that he would repay me the money that was spent as he considered it to be warranty work. It took four months to get the first half of the money spent and he after numerous emails and phone calls Jason still has not sent the other half of the money. At least I am only out $150. It has been over a year now. Just be careful dealing with them.
#25
Before you jump to hard on Rustypan listen to this and it isn't my first post. I ordered the escape dog trailer they have on ebay but I ordered from ABT took an extra 2 weeks to get here supposedly because they had to build it. Well when it got here was completely wrong first it is supposed to have a solar fan on top and a hatch with a door that opens, it didn't supposed to come with cooler and cooler cover, it didn't they come with a rear door that opens to the side so you can load your dog into it(and this is what really pissed me off) the way they constructed the door was to take a regular trailer and you can tell that with a die grinder they cut the back off of the trailer threw a piano hinge on one side and 2 stupid cabinet locks on the other side for locks(that don't work at all) when you open the door it sags way bad because they didn't support the walls at all. When you hook up the lights nothing works correct that's why I have a thread about brake light hook up because nothing was wired correct. So far I am not impressed with the trailer or customer service. I have talked with Mark their C S man once but I put in 2 calls and an email yesterday and no return call.
I can see that if this wasn't a dog trailer it would be great but I ordered the Dog Kennel Trailer and got a Mickey Mouse something.
I am trying to work with the Company because this wasn't some cheap HF trailer I bought so I am hoping Jason will make it right but I wanted you all to know that not every trailer buying experience from them is a good one.
I can see that if this wasn't a dog trailer it would be great but I ordered the Dog Kennel Trailer and got a Mickey Mouse something.
I am trying to work with the Company because this wasn't some cheap HF trailer I bought so I am hoping Jason will make it right but I wanted you all to know that not every trailer buying experience from them is a good one.
#28
Real odd that you would post the first time, and on top of that already speak of buying one of these "America's Best Trailers". Sounds like complete BS to me...
BTW; I looked on ebay and could not find anything for "America's Best Trailers ".
Some people.....
Oh and you know what "they say" "if it seems to good to be true" "then it probably is".
BTW; I looked on ebay and could not find anything for "America's Best Trailers ".
Some people.....
Oh and you know what "they say" "if it seems to good to be true" "then it probably is".
#29
Not a Honest buisness.
I purchased an Escalade brand trailer from ABT which has been a big mistake. It came with a 5 year warranty and a money back guarantee.
I could never get Jason to return my calls but I did talk with Daniel on his cell phone and Debbie on the buisness line and was given the run around every time I called. My wife and I picked out the trailer we wanted in person but when we went to pick it up Daniel would not give us the trailer we picked and offered another trailer for the same cash price. When we got it home 2 hrs. later I found loose lug nuts, missing suspension bolts, wheel bearings without lube, compartment doors that will not seal and do not fit, tail light housing was loose, hitch (latch had been compressed) and had to be forced onto the tow ball and forced off, rubber seal taped on and not glued on, interior light would not come on (bad switch) fiberglass would not take paint. Daniel would not honor the warranty or money back guarantee. BEWARE: ABT, Towblazer, USA trailers are located at 1434 Poinsett Hwy Greenville, SC. 29609
I could never get Jason to return my calls but I did talk with Daniel on his cell phone and Debbie on the buisness line and was given the run around every time I called. My wife and I picked out the trailer we wanted in person but when we went to pick it up Daniel would not give us the trailer we picked and offered another trailer for the same cash price. When we got it home 2 hrs. later I found loose lug nuts, missing suspension bolts, wheel bearings without lube, compartment doors that will not seal and do not fit, tail light housing was loose, hitch (latch had been compressed) and had to be forced onto the tow ball and forced off, rubber seal taped on and not glued on, interior light would not come on (bad switch) fiberglass would not take paint. Daniel would not honor the warranty or money back guarantee. BEWARE: ABT, Towblazer, USA trailers are located at 1434 Poinsett Hwy Greenville, SC. 29609
#30
Why did you accept it if you picked it up at the dealer? I always pay with a credit card so I have some recourse! Did you research this company before buying it? I have an N-line & American Legend trailers & they are great trailers & both american made!
Good luck with trying to get this problem corrected!
Good luck with trying to get this problem corrected!