Just wanted to give a thumbs up to LRS Customer Service they went way out of their way to make me a satisfied customer!!! Great product and awesome CS!

Great to hear, I just ordered my second one yesterday. First one was awesome and expecting the same this time.

What’s the trick Larry? I can’t get them to return my emails or phone calls.

I made a comment on a Facebook pop up about the recommendation on how to measure for a new shield. I had recently ordered and received a windshield and it took about two weeks from order to my front door. LRS replied to my Facebook comment and I sent a couple emails back and forth. I offered and did pay a small amount to cover shipping and a short time later I received the new one via 2 day. I posted my email below hope this can help my experience was quite different.

Attn: Kirsten
I commented on Facebook:
Just purchased a LRS for my 2015 Roadglide and I followed your fitment instructions for the order and should have followed my instinct! The top of the windshield is directly in my line of sight! The product is awesome but just below my mouth would have been perfect!

Long Ride Shields replied to my post:
Larry send us an email to sales@longrideshields.com ATTN Kirsten with this information and we will get your taken care of.

I’m not on FB, but apparently I need to be. I’ve sent emails and left phone messages and I’m just getting the silent treatment from them.