Dealer selling new bike with Aftermarket catless exhaust
#61
The following users liked this post:
Uncle Larry (04-25-2017)
#62
#63
According to EPA on the posted like there is no such thing as off road legal use. There position that the rules apply to the boundaries of the US.
That was the main issue with H-D in their law suit that no legal provisions exist for off road use.
Some one did not read the link.
That was the main issue with H-D in their law suit that no legal provisions exist for off road use.
Some one did not read the link.
#64
Skip my posts if you wish, won't hurt my feelings.....
The following users liked this post:
Heatwave (04-25-2017)
#65
[QUOTE=Uncle Larry;16174197]What about that guy Harley refused a clutch service clam because he had an American flag
This is exactly my point ... They are in the drivers seat and as such can make it difficult ( read impossible ) for you to get satisfaction should they decide to take exception. Could they be wrong? Maybe. Do you have deep enough pockets to go to battle with them?[/QUOTE
Hell no , but buyer restiance is something Harley can't manage or balance market share of.
No matter how big there pockets are If ya don't buy there product on the grounds of unreasonable warranty refusal they or any company goes bust.
I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that
This is exactly my point ... They are in the drivers seat and as such can make it difficult ( read impossible ) for you to get satisfaction should they decide to take exception. Could they be wrong? Maybe. Do you have deep enough pockets to go to battle with them?[/QUOTE
Hell no , but buyer restiance is something Harley can't manage or balance market share of.
No matter how big there pockets are If ya don't buy there product on the grounds of unreasonable warranty refusal they or any company goes bust.
I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that
The following users liked this post:
StevieRay59 (07-21-2017)
#66
#67
[QUOTE=Wizardofaus;16175355]
Consumer Reports published an article on reliability and customer loyalty. despite HD being mid pack in reliability, they ranked #1 in Customer Loyalty and stated over 70% of HD owners would buy another Harley despite below average reliability. Now that was a pre M8 report and as these new issues and concerns have surfaced they may impact that somewhat but wouldn't go so far as to agree with "I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that"
What about that guy Harley refused a clutch service clam because he had an American flag
This is exactly my point ... They are in the drivers seat and as such can make it difficult ( read impossible ) for you to get satisfaction should they decide to take exception. Could they be wrong? Maybe. Do you have deep enough pockets to go to battle with them?[/QUOTE
Hell no , but buyer restiance is something Harley can't manage or balance market share of.
No matter how big there pockets are If ya don't buy there product on the grounds of unreasonable warranty refusal they or any company goes bust.
I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that
This is exactly my point ... They are in the drivers seat and as such can make it difficult ( read impossible ) for you to get satisfaction should they decide to take exception. Could they be wrong? Maybe. Do you have deep enough pockets to go to battle with them?[/QUOTE
Hell no , but buyer restiance is something Harley can't manage or balance market share of.
No matter how big there pockets are If ya don't buy there product on the grounds of unreasonable warranty refusal they or any company goes bust.
I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that
#68
There have been regulations they could enforce for years but did not. If you remember Jesse James was run out of CA with a huge fine for his so called 1 off bikes.
He got away with it until he drew to much attention . The one off and or race loop hole was something EPA could close anytime they wanted and they have been in some cases slowly doing so.
I think it was Dynojet that got spanked some years back and fined 1 million also forced to made some changes on their tuner by CA.
State and Federal EPA could shut down every bit of aftermarket exhaust and tuners if they wanted with current regulation if enforced. Even if the chnage is EPA compliant with EPA standards the chnage it's self is the violation not the results.
He got away with it until he drew to much attention . The one off and or race loop hole was something EPA could close anytime they wanted and they have been in some cases slowly doing so.
I think it was Dynojet that got spanked some years back and fined 1 million also forced to made some changes on their tuner by CA.
State and Federal EPA could shut down every bit of aftermarket exhaust and tuners if they wanted with current regulation if enforced. Even if the chnage is EPA compliant with EPA standards the chnage it's self is the violation not the results.
#69
[QUOTE=mjwebb;16175775]
Consumer Reports published an article on reliability and customer loyalty. despite HD being mid pack in reliability, they ranked #1 in Customer Loyalty and stated over 70% of HD owners would buy another Harley despite below average reliability. Now that was a pre M8 report and as these new issues and concerns have surfaced they may impact that somewhat but wouldn't go so far as to agree with "I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that"
Loyalty and stated over 70% of HD owners would buy another Harley despite below average reliability.
So where did the other 30% went with there money ? Just think 30% @ $13,000 a bike ( is what I paid for my 1200 custom ) is $390,000.
Please tell me any company can afford this kind of missed opportunity in sales because of 1 or 2 bad experiences with the brand.
Loyalty is one thing, but bad service and support makes people buy elsware.
Consumer Reports published an article on reliability and customer loyalty. despite HD being mid pack in reliability, they ranked #1 in Customer Loyalty and stated over 70% of HD owners would buy another Harley despite below average reliability. Now that was a pre M8 report and as these new issues and concerns have surfaced they may impact that somewhat but wouldn't go so far as to agree with "I hope Harley ain't that arrogant that they think people will follow them through bad customer bad dealer and bad company service just cos it's a Harley. There fools if they think that"
So where did the other 30% went with there money ? Just think 30% @ $13,000 a bike ( is what I paid for my 1200 custom ) is $390,000.
Please tell me any company can afford this kind of missed opportunity in sales because of 1 or 2 bad experiences with the brand.
Loyalty is one thing, but bad service and support makes people buy elsware.
#70