10,000 mile service
#31
#32
Good point
Interesting point. I had the Legend Axeo front suspension installed at 50,000 miles. Going to give the dealership the benefit of the doubt that they were OK until this servicing.
#33
Just had the bike at the dealer for the 60,000 mile check (about $340) and they found bad Steering Neck bearings, bad front wheel bearings (2nd time) and a nail in the back tire I had not noticed. My Cornerstone ESP covered all 3 issues at NO COST to me (slightly over $1000) and that is why I let the dealership do my maintenance. My so/so mechanical skills and the fact that I take LONG (going to Maine from Texas this year) rides makes it the best course of action for me.
Last edited by IUOE ROB; 02-19-2018 at 02:26 PM.
#34
Call to set up an appointment to get 10000 service and ask about the cost. Over $400!!! I ask what they did?? All 3 fluids! My manual list tranny for 20,000. Hummm? Change spark plug and have to pull the tank. Humm? Manual said every 2 years or 30,000 Miles. Call another dealer, same story. He said their service manual is different than the owners manual. I find this to be dishonest and really pisses me off. Am I alone?? I usually do my own service but warranty is still on and the compensator is noisy. Want a record that the primary has been serviced. Guess they’ll get get to “rape” me a few times. ��
Back when I didn't have a place to work on my bikes, I was kind of at a dealers' mercy....
I would go in and ask, "what do you charge for a 10K service?"
Once they answered that, I would ask, "What do you do on your 10K service that is not on the Harley 10K service list?"
Most were honest and would say something like, "we also do x, y, & z." They then give me some BS reason why they thought it was good to do x,y,z at that interval...
My last question would be, "How much do you charge for a 10K service, that only involves the stuff on the Harley service list?" (in your case, minus the trans oil and spark plug change)
How they answered that last question determined if they got my business or not..
It's been that way since I bought my first new Harley in 1978. Be your own advocate... ask questions, get prices, call them on the issues you don't believe/understand, and if you think they are being dishonest... leave and go somewhere else...
Bottom line..... you hire them to do a job, they don't get to tell you what they do to your bike...
Last edited by hattitude; 02-19-2018 at 09:37 PM.
#35
#37
You should see the maintenance costs on other brands like Ducati, Triumph and the big four. yam, suz, hon, kaw. 400 dollars is a little more reasonable compared to the other makes. Imagine checking valve clearances and putting new shims for 16 valves. Or 24 valves on a 6 cylinder BMW
#38
Over the years i have found that there is normally at least one very good tech in any operation. I take my avalanche to the Chevy dealer, oil change (6 quarts), 10 grease fittings and a tire rotation 35 dollars with my 10% old man discount. He does a great job, does inspections if there is an issue he calls me back only twice in 14 years, and i get the bulb, whatever and fix it. At HD there is a guy who has done a few warranty issues, two speedometers and the 1K ( i do my own oil ), very careful, knowledgeable, takes pride in his work.
Now when you find that guy, you may have to adjust when you bring it in, because you also have to fit into his schedule, generally a day or two etc.
But check things, build a relationship and have that guy do the work, this has worked for me since my '71 XKE, that guy (Tech) became a good friend, fortunately for me
Now when you find that guy, you may have to adjust when you bring it in, because you also have to fit into his schedule, generally a day or two etc.
But check things, build a relationship and have that guy do the work, this has worked for me since my '71 XKE, that guy (Tech) became a good friend, fortunately for me
#39
#40
You probably blow more than 400 dollars a year on miscellaneous crap. So a 400 dollar oil change that documents that you did the primary is probably a good deal. If they warranty the compensator, then you get off fairly cheap. I personally do the oil at 10k and the primary and tranny at 20k. I run AMSOIL. YMMV. I put a water pump in every 15k though... LOL!