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-   -   No Manual With A $30k bike? (https://www.hdforums.com/forum/touring-models/1251242-no-manual-with-a-30k-bike.html)

ramblin5 08-31-2018 04:23 PM

No Manual With A $30k bike?
 
Looking at 2019 touring bikes today at local dealer. Had some questions about the new Infotainment center that the sales person couldn't answer. So I said, "well let's just look at the manual." His response? "We don't have one. The bikes no longer come with a manual." But wait, the main owners' manual refers me to the Infotainment manual. "Sorry, the bike doesn't come with one." After calling Harley HQ I was told they are available for purchase and was given a part number. Only $20. ARE YOU KIDDING ME? You want $30k for this bike and you want me to buy the manual as an add on? I don't think so.

RandyL 08-31-2018 04:25 PM

the bean counters strike again

strych9 08-31-2018 04:29 PM

I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.

ramblin5 08-31-2018 05:07 PM


Originally Posted by strych9 (Post 17643926)
I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.

Don't need to call another dealer. Called Headquarters - they gave me part number for the manual and said you have to order it.

GTK 08-31-2018 05:12 PM

The 2019's at my dealer had them in the saddle bag. Maybe its a dealer option now to provide them. Never heard of new motorcycles not having a owners manual until this thread.

tnriverluver 08-31-2018 05:17 PM

My $20k 18 RG came with two manuals. One for the bike and an even bigger one for the Boom.

ramblin5 08-31-2018 05:18 PM


Originally Posted by strych9 (Post 17643926)
I'm calling complete bullshit on this one. Your dealer is an idiot. Call another one and verify.


Originally Posted by GTK (Post 17644021)
The 2019's at my dealer had them in the saddle bag. Maybe its a dealer option now to provide them. Never heard of new motorcycles not having a owners manual until this thread.

I'm not talking about owners manual. I'm talking about the separate Infotainment manual that is actually thicker than the owners manual.

GTK 08-31-2018 05:21 PM

The infotainment manual was also in the bikes saddlebag as previous years. Kind of hard to operate system without manual.

foxtrapper 08-31-2018 06:22 PM

The 2018 infotainment manual is a free pdf download. Harley had online guidance for the systems as well.

ramblin5 08-31-2018 06:42 PM


Originally Posted by GTK (Post 17644042)
The infotainment manual was also in the bikes saddlebag as previous years. Kind of hard to operate system without manual.

Not in the 2019s


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