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Does Harley have a flat rate manuel??

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Old 01-30-2008, 01:14 PM
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Retired_Ted
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Default RE: Does Harley have a flat rate manuel??

ORIGINAL: twincam47
That is not entirely correct.....there are several things including scheduled services listed in the job time manuals and they don't include a labor code for warranty purposes. And yes the other services listed have labor codes for warranty claims. This is what the MOCO will pay in labor to the dealer for the listed repair if the item is under warranty.The manual is also used as a guide for quoting labor for a repair that is not warranty. Dealers do/should have the ability to add or subtract from this "time" for the consumer asthe dealer'sexperience with a repair or replacement procedure dictates.
It's been a while since I worked for a dealership (retired in October) - and, you are correct - there is a guide. I suppose it just didn't occur to me that there was a sort of manual to set up the times. I stand corrected.
 
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