Touring Models Road King, Road King Custom, Road King Classic, Road Glide, Street Glide, Electra Glide, Electra Glide Classic, and Electra Glide Ultra Classic bikes.
Sponsored by:
Sponsored by:

Question for those that have had their front 407 replaced under warranty

Thread Tools
 
Search this Thread
 
  #1  
Old 11-18-2009, 06:41 PM
WIKD1's Avatar
WIKD1
WIKD1 is offline
Cruiser
Thread Starter
Join Date: Jan 2009
Location: Central Florida
Posts: 238
Received 0 Likes on 0 Posts
Default Question for those that have had their front 407 replaced under warranty

I have read on here about the problems with the D407 that is on the front of the 2009's. I have noticed lately that my front tire is starting to scallop and I'm getting a good amount of vibration from the front end. reading the posts on here about Harley covering the front tire I brought the bike to the dealership to get the tire covered. I was told that it's not really covered, that the warranty is prorated so depending on the tread left I'll pay for part of the tire and Harley will pay for part of it. Does that sound right? Maybe I missed it but I haven't read on here where anyone was being charged for the replacement. I do have 7700 miles on it but I've read of a couple with 10,000+ and haven't seen where they were charged. Any advice would be welcome.
 
  #2  
Old 11-18-2009, 06:53 PM
tommyj's Avatar
tommyj
tommyj is offline
Cruiser
Join Date: Aug 2008
Location: Crossville, Tennessee
Posts: 125
Likes: 0
Received 0 Likes on 0 Posts
Default Tire Replacement

Harley replaced my front tire at 7000 miles free....
 
  #3  
Old 11-18-2009, 06:54 PM
acchd's Avatar
acchd
acchd is offline
Outstanding HDF Member
Join Date: Apr 2008
Location: Charlotte Metro
Posts: 2,964
Received 71 Likes on 52 Posts
Default

It depends on the remaining tread depth according to Service bulletin. Dawg posted bulletin below link.
https://www.hdforums.com/forum/touri...tire-wear.html
 
  #4  
Old 11-18-2009, 07:26 PM
bman7163's Avatar
bman7163
bman7163 is offline
Tourer
Join Date: Aug 2009
Location: OHIO
Posts: 331
Likes: 0
Received 8 Likes on 7 Posts
Default

I had around 5500 on my SG when it was replaced just a few weeks ago. The dealership thought I said I had over 10,000 on the bike and it they may not replace it. When I told them 5500 then it was no problem and no charge.

I would suggest you take your bike to the dealer ASAP and see what they say. Also mention that you feel that the tire cupping is a safety concern and that you have been feeling some movement in the front end when cornering.

If no luck with them then try another dealer.
 
  #5  
Old 11-18-2009, 07:27 PM
Rnemhrd's Avatar
Rnemhrd
Rnemhrd is offline
Cruiser
Join Date: Aug 2008
Location: CNY
Posts: 187
Likes: 0
Received 0 Likes on 0 Posts
Default

I did'nt see anything about prorating the tire. I would call hd customer service.
 
  #6  
Old 11-18-2009, 07:39 PM
cdestuck's Avatar
cdestuck
cdestuck is offline
Supporter

Join Date: Dec 2006
Location: Altoona, Pa.
Posts: 6,680
Received 211 Likes on 101 Posts
Default

Boy, hate to say this but they replaced mine for free at 19,000 miles. Their yanking ya Im thinking!!
 
  #7  
Old 11-18-2009, 07:45 PM
bman7163's Avatar
bman7163
bman7163 is offline
Tourer
Join Date: Aug 2009
Location: OHIO
Posts: 331
Likes: 0
Received 8 Likes on 7 Posts
Default

Originally Posted by cdestuck
Boy, hate to say this but they replaced mine for free at 19,000 miles. Their yanking ya Im thinking!!
Wow! You got 19,000 miles on a front?
 
  #8  
Old 11-18-2009, 07:51 PM
centaur820's Avatar
centaur820
centaur820 is offline
3rd Gear
Join Date: Mar 2007
Location: Southern Ohio
Posts: 7
Likes: 0
Received 0 Likes on 0 Posts
Default

Mine was replaced last week with 15,700 miles on it. No charge for tire or labor to install it. I was told it had to have an average tread depth of 3/32" to qualify for totally free replacement. My tire was cupped bad, but met the 3/32" requirement. That tire was the only complaint I had with the bike. My dealership, F&S in Dayton, Ohio contacted me as soon as the Bulletin was issued.
 
  #9  
Old 11-18-2009, 08:40 PM
WIKD1's Avatar
WIKD1
WIKD1 is offline
Cruiser
Thread Starter
Join Date: Jan 2009
Location: Central Florida
Posts: 238
Received 0 Likes on 0 Posts
Default

Thanks guys. My tire is barely showing any signs of cupping. What prompted me to look through here was I started getting a bunch of vibration at highway speeds and it didn't feel as stable in the corners. I'll have to measure the depth before I bring it in just to make sure they don't try to hose me.
 
  #10  
Old 11-18-2009, 09:23 PM
dmp's Avatar
dmp
dmp is offline
Cruiser
Join Date: Jun 2008
Location: NORCAL CENTRAL VALLEY
Posts: 223
Likes: 0
Received 0 Likes on 0 Posts
Default

i had mine done at 14500 for free.. some bs there buddy. they must be trying to make a buck on ya.
 


Quick Reply: Question for those that have had their front 407 replaced under warranty



All times are GMT -5. The time now is 01:42 PM.