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-   -   Zumo 550 XM Issue (https://www.hdforums.com/forum/touring-models/586984-zumo-550-xm-issue.html)

mmeddle1 11-29-2010 08:45 PM

Zumo 550 XM Issue
 
I just bought the Garmin Zumo 550 GPS with the GXM30 satellite radio antenna. XM radio customer service is telling me that I cannot sign up for regular SM satellite audio for this antenna/radio unless I also sign up for some very pricey aviator weather package. The packages run from $35 to over $100 per month. WTF?!!! I see many threads here where people have the Zumo 550 and have XM radio. I did not see where anyone was stuck with some aviator weather package just to get audio channels. Can anyone here with a Zumo 550 and the optional XM radio please let me know how to get signed up for the usual $12.95/month package without all the BS? Thanks!

sifularson 11-29-2010 08:59 PM

As far as I know, that is BS. I'm paying something like 12.95 a month for XM. Maybe things have changed since I subscribed. Either that or you need to call a different XM rep.

You might find some answers online at the XM website.

http://www.xmradio.com/whatisxm/plans-pricing.xmc

greg09997 11-29-2010 09:06 PM

Total BS... Sign up online...

NECaveman 11-29-2010 09:10 PM

This is not right. You should not have to purchase that expensive pkg to hear only XM tunes. I have the HD Road Tech gps with the HD XM satellite antenna. That unit is the Zumo 550 with a few extra software features. I have the XM mostly music pkg for $36.96 quarterly.

Call the customer service during the daytime hours and hopefully you will get an English speaking rep.

mmeddle1 11-29-2010 10:03 PM

I have the GXM 30 satellite antenna. Is that the same antenna you guys are using? XM is telling me that is an aviation antenna.

'05Train 11-30-2010 04:32 AM

Total BS. Sign up online.

BamaVan 11-30-2010 06:54 AM

Not True! You should only need the aviator pkg if you wont live weather radar. you can get music just like any other xm radio.

artt 11-30-2010 08:35 AM

That rep is misinformed. I have the same antenna. It is (was) listed on the Garmin Site as an accessory for the 550 which was designed specifically with the motorcyclist in mind. I pay the normal fee for the service.

rstekeur 11-30-2010 09:10 AM

Try and get a sales rep that's not smoking crack. I have a Zumo 550 with XM and also the weather and traffic, it's 21.95 a month for all.

mmeddle1 12-01-2010 02:36 PM

Thanks guys. I signed up online and avoided all the BS. I just can't believe how messed up the customer service is when signing up for a new account.

I'm curious about NavWeather. Does it show real time radar weather maps overlaid on the GPS? If so, I think that would be a great tool.


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