Originally Posted by rhino 2

Thats just it.....Nobody would pay...

Originally Posted by 47000412

Mike in MD, the thread starter had no choice and paid.

Originally Posted by frenchbiker

I know the feeling. I asked a local dealer last weekend if he could install my lift kit and Progressive 444 shocks and initially he refused to install the lift kit but after talking to the Service Mngr they accepted to do it. Shocks plus lift kit : $200 labor.
Then I asked them if they could take the reverse motor off the bike while they're working on it and they told me that it would cost me ........... $500 extra to do it.
Really???
Needless to say, I told them to go pound sand. Someone else will get my business.

On another note, how do you like the CFRs? I had them on my 2009 Ultra and loved them. I think I'm gonna put another set on my Triglide, I miss this unique deep sound. What headers do you have?

Originally Posted by DK Custom

It is Old Glory HD in Maryland. We have talked to them on the phone 4 separate times, trying to help them, reading the instructions to them, encouraging them to watch the install video.

We don't know why they have such an aversion to following the instructions, but it appears they finally did, and got it installed....BUT then they installed the body crooked.

We work with dozens of HD Dealerships every month, never have we run into one where the experience with the "techs" even approaches what we experienced here.

Most dealerships charge between 1-2 hours to do this job. They follow the instructions and all goes smoothly.





Yes, yes it does. Mike got the Convertible Comfort Lift™, which is super easy to install on the '17's.




Mike, we know your frustration...even if just in small part. Dwayne has sent you an email.

It appears they finally read the instructions or watched the video, and got the Convertible Comfort Lift™ installed, along with your PA Shocks installed.

It is not possible for the shocks or the lift to make it crooked (unless they fiddled with the adjustment of one of the shocks), it is apparent that they re-installed the body crooked. If you are not up for fixing it (just a matter of 6 bolts loosened, then re-tightened) you can take it to any dealership and they will straighten it for you under warranty.

I would NOT take it back to them. Who knows what they will do or say.

It is very common for bodies to arrive from the factory off kilter a bit. It is also very common for dealerships to straighten them out under warranty.

Please feel free to call or email us anytime, with any questions.

Hopefully you will be able to begin enjoying your improved ride quality, and find a different dealership for future work/maintenance on your Trike.

Originally Posted by TriGeezer

Also, you can't install a lift kit with 13" shocks.