Wiley X
#1
Wiley X
I’m trying to not go off, but I just called Wiley X to see about another set of replacement arms for my Top Jimmy model glasses and was told that glasses sold before ’09 only had a one year warranty? Does anyone here recollect what the warranty terms have been with Wiley X? I can’t begin to imagine that they only had a one year warranty.
I have a ton of money tied up in these Wiley X glasses. I first bought their Top Jimmy with their transition lenses that lasted about a week and just told them to send me some smoke lenses in their place. Basically, costing me about $45 difference for nothing.
Then, since I otherwise liked the glasses for riding, I ordered a pair with prescription lenses – with brand name Transition prescription lenses and the whole bit. I soon discovered that the Top Jimmy like many of the Wiley X glasses – easily break where the hole is for the strap. I called them up and they sent me two arms. Well, guess, what? I fixed one and then the other broke and I replaced it.
Now, I had a third arm break and I called to see about replacement arms and they said they didn’t make that model anymore and they were out of replacement parts for them. Basically, you’re **** out of luck.
Plus she’s telling me that they didn’t have a lifetime warranty when I bought mine….. so, no replacement of any kind.
Can anyone confirm for me that Wiley X only started honoring a lifetime warranty in ’09? I call bullshit on that.
I have a ton of money tied up in these Wiley X glasses. I first bought their Top Jimmy with their transition lenses that lasted about a week and just told them to send me some smoke lenses in their place. Basically, costing me about $45 difference for nothing.
Then, since I otherwise liked the glasses for riding, I ordered a pair with prescription lenses – with brand name Transition prescription lenses and the whole bit. I soon discovered that the Top Jimmy like many of the Wiley X glasses – easily break where the hole is for the strap. I called them up and they sent me two arms. Well, guess, what? I fixed one and then the other broke and I replaced it.
Now, I had a third arm break and I called to see about replacement arms and they said they didn’t make that model anymore and they were out of replacement parts for them. Basically, you’re **** out of luck.
Plus she’s telling me that they didn’t have a lifetime warranty when I bought mine….. so, no replacement of any kind.
Can anyone confirm for me that Wiley X only started honoring a lifetime warranty in ’09? I call bullshit on that.
#2
I found this doing a Google search;
Warranty
All Wiley X products are fully guaranteed for one year from the date of purchase on material and workmanship. This does not cover negligence in use of the product that extends to scratched lenses. Upon receiving the defective item Wiley X will repair or replace it at no charge. Authorization is not required for the return of defective merchandise. Please include the amount of $5.00 for return shipping and handling.
http://www.gearzoneproducts.com/inde...TS&Category=98
Warranty
All Wiley X products are fully guaranteed for one year from the date of purchase on material and workmanship. This does not cover negligence in use of the product that extends to scratched lenses. Upon receiving the defective item Wiley X will repair or replace it at no charge. Authorization is not required for the return of defective merchandise. Please include the amount of $5.00 for return shipping and handling.
http://www.gearzoneproducts.com/inde...TS&Category=98
#3
I bought my WileyX "airbornes" last year and have not one problem with my glasses. So are you saying after 09' they come with a lifetime warrenty? COOL!....i never checked into a warrenty when i bought them. i just like the fit/look of them and wanted there transition lenses...
im satified with mine...sorry for yor luck man.
im satified with mine...sorry for yor luck man.
#4
Well, kiss my ***!
That’s it for me…no more Wiley X if I can help it. Too bad, cuz they function well, but the designs with a hole for a strap are defective. Three arms broken isn’t an isolated incident.
I’ll order Panoptix or 7 Eye or whatever if I can get them next time.
Thanks for the link to back them up… I couldn’t find anything.
That’s it for me…no more Wiley X if I can help it. Too bad, cuz they function well, but the designs with a hole for a strap are defective. Three arms broken isn’t an isolated incident.
I’ll order Panoptix or 7 Eye or whatever if I can get them next time.
Thanks for the link to back them up… I couldn’t find anything.
#5
i recently bought some wiley x ink online,a bit dissapointed,glasses a bit small! looked bigger in pic,there ok!! maybe revover or something might be better??
#6
I bought a couple pair of WileyX a couple of years ago with perscription lenses. Bought them directly from WileyX and they were great to deal with. Bought about half dozen frames with no lenses in them, tried them on and decided which one I liked. Sent them back for a credit - worked well. I see they will not deal directly with the public (except military) anymore - shame, as they were a lot cheaper than even through the online retailers. They have functioned very well - no issues.
To the OP, the only thing I could suggest would be to ask WileyX if any of their current frame lineup would fit your lenses. Will cost you a few bucks for the frame but you won't have to have new lenses made.
To the OP, the only thing I could suggest would be to ask WileyX if any of their current frame lineup would fit your lenses. Will cost you a few bucks for the frame but you won't have to have new lenses made.
#7
Bought my wiley's back in '08. Well after the 1 year warranty I called and explained they broke where your suppose to use the strap. No questions asked they asked for my address and shipped new without me proving proof of purchase. I like my wileys and hoping your's is an isolated incident, I dont wanna replace my Rx sunglasses again.
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#8
I have a pair of X-SG1 with 4 different sets of lenses and it's sitting on a shelf in my garage. They're flimsy and too big for me. It's a 1 size fits all but you better have a big head cause they don't fit snugly on mine. Only way not to see them fly off when I ride is to tighten the strap behind my head, something I don't like to do.
I wear a $15 pair of riding sunglasses bought in Myrtle Beach that fit me much better than the $150 X-SG1. Go figure!
I wear a $15 pair of riding sunglasses bought in Myrtle Beach that fit me much better than the $150 X-SG1. Go figure!
#9
That actually crossed my mind......good suggestion. My insurance paid for a portion of the prescription lenses, but I still had to pitch in a good sum of money to have the name brand Transition lenses.....making me into these Top Jimmies for a princely sum and now when the inevitable happens and the next arm breaks - they're worthless. Unless the lenses happen to fit another frame.
#10
I have a pair of X-SG1 with 4 different sets of lenses and it's sitting on a shelf in my garage. They're flimsy and too big for me. It's a 1 size fits all but you better have a big head cause they don't fit snugly on mine. Only way not to see them fly off when I ride is to tighten the strap behind my head, something I don't like to do.
I wear a $15 pair of riding sunglasses bought in Myrtle Beach that fit me much better than the $150 X-SG1. Go figure!
I wear a $15 pair of riding sunglasses bought in Myrtle Beach that fit me much better than the $150 X-SG1. Go figure!