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SE Pro Super Tuner - No Communication

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  #1  
Old 11-10-2013, 09:02 AM
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Default SE Pro Super Tuner - No Communication

I've been trying to pull my tune off my bike onto my laptop, but I can't get the Super Tuner to communicate with the bike. When I turn the ignition on, my computer makes the noise signifying a new device has been plugged in. The red led on the VCI (orange pro super tuner) lights up for a second and shuts off. I have tried a second cable and it didn't help. I'm at a loss. I'm running Windows 7 and the bike is a 2011 CVO Softail. The bike has been tuned with this Super Tuner by another tuner, so I know it works.

Does anyone have any suggestions?
 
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Old 11-10-2013, 01:33 PM
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What version of the Super Tuner software do you have installed?
 
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Old 04-19-2014, 11:33 AM
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Originally Posted by CVO Convertible
I've been trying to pull my tune off my bike onto my laptop, but I can't get the Super Tuner to communicate with the bike. When I turn the ignition on, my computer makes the noise signifying a new device has been plugged in. The red led on the VCI (orange pro super tuner) lights up for a second and shuts off. I have tried a second cable and it didn't help. I'm at a loss. I'm running Windows 7 and the bike is a 2011 CVO Softail. The bike has been tuned with this Super Tuner by another tuner, so I know it works.

Does anyone have any suggestions?
I am having the exact same problem, does anybody know if he figured this out
 
  #4  
Old 04-23-2014, 03:14 PM
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Maybe late but if your CVO Softail has a digital speedo... Pull the ASSY fuse under the seat. This will break the communication from the ECM to the Speedo and release the ECM to the tuner.
 
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Old 04-23-2014, 08:06 PM
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also make sure engine run switch is in the run position. I forgot to turn it to run and I couldn't communicate
 
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Old 04-23-2014, 09:48 PM
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Originally Posted by Fxdb13
Yes I loaded the latest 74, the VCI is mine and the only bike it has been on is mine, but the computer is new. I cant even open the old map because it does not see the bike at all. The bike icon in the lower left corner stays red. The bike icon on top stays crossed out.
Originally Posted by 1Canuck
when you say you cannot open the old map, from a saved copy, or are you trying to get it from the VCI?

If you do not have a saved copy open the original map and see if that lites up the bike icon, if it does then load the map from VCI and save (again if you do not have it saved)
On the SEPST thread you never answered whether you can open a tuning file from your computer, well can you?
 
  #7  
Old 09-11-2018, 06:29 AM
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hi all
i have the black screamin eagle super tuner with red button i downloaded the software v.11 from http://prosupertuner.harley-davidson...uperTuner.aspx installed the driver of the vci successfully i connected the vci to the laptop using windows 10 64 bit opened the super tuner software then connected the tuner t the bike and switched on the bike while the run button is on but the green icon didn't come on the software what should i do.
 
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Old 09-11-2018, 08:06 AM
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You have the street tuner instead of the super tuner? In that case the software is on this website :
http://streetperformancetuner.harley...reetTuner.aspx
 
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Old 09-11-2018, 08:31 AM
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Thanks for your fast response
I have just downloaded the street tuner but still I can't communicate with the bike
 
  #10  
Old 09-11-2018, 09:40 AM
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First: what tuner do you have? Street or pro.

uninstall the software ( street and pro)
Do cold start:shut down, and manual start.
Reinstall the correct software.

Alternatively: install software on a second laptop and verify if there is communication.
 
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