I purchased the second Harley headset for my 14 Limited since Harley is too cheap to provide two headsets and I cannot get the communication on intercom to work between rider and passenger. I have adjusted the VOX from minimum to max and passenger cannot hear me. Passenger can hear radio only. I have not tried the CB to see if PTT will work but is there a download/fix to this or am I missing something?

Hate to half to take it to the dealer for something this minor but if need be then I will.

Any suggestions?

 

Has the passenger turned there intercom volume up? Intercom, CB, radio, and Nav all have separate volume adjustments. The passenger sets there own volume for each off these when using the headsets.

While your talking on the intercom have the passenger use the volume control on the right speaker pod to try turning the volume up. You will see both volume levels displayed on the infotainment system while you adjust them.

 

By default, all of the communications are set to use the speakers instead of the headset. Have you switched the intercom to headset?

 

+1 on this as well.

 

I have the system set to the headsets. I will try the volume adjustment but I think I did this already but not sure.

I know my headset like mutes the music when I talk so I think mine is working so it may be the volume adjustement.

 

On my limited I have turned the rear controls OFF, so that my passenger can't get the wrong ones. I normally run the radio on speakers, and the intercom on headsets, and notifications on the headset, also have you turned the intercom on? do you have the intercom icon showing on the bottom of the screen? Good luck, I guite often have to tweak the VOX depending on the wind noise I'm getting.

 

I have the CB off and the intercom on. I tweaked the VOX and she said she still could near me so it may be the volume. Will try again tonight.

 

From the Boom Box manual

Table 27. Using PTT Switch with CB and Intercom

CB On/Intercom Off
Rider and passenger can transmit over CB
Rider and passenger can hear each other.

CB Off/Intercom On
Rider and passenger can hear each other.
Functions the same as VOX active.

CB On/Intercom On
Functions the same as CB On/Intercom
Off.

USING INTERCOM/HEADSETS (IF
EQUIPPED)
Refer to Table 26 and Table 27.
The Intercom is voice activated (VOX) when the headsets/microphones
are plugged into the rider and/or passenger intercom
sockets.

ON the BOOM BOX Intercom screen

Pressing the upper-left corner button (ON/OFF) toggles the
Intercom between the ON and OFF states.
Adjusting VOX Sensitivity
See Figure 55. VOX sensitivity should be adjusted so that the
microphones break VOX at a normal voice volume. The
Intercom icon in the status bar may be helpful for performing
the adjustment. In the Intercom screen, press on the - or +
buttons to adjust the VOX sensitivity level. VOX sensitivity
settings are retained between regular vehicle ignition cycles.
VOX sensitivity may need adjusting if either microphone is
unintentionally activated because the microphone misinterprets
radio, road or background sound as conversation.

Adjusting Rider Headset Volume
1. Access the Intercom screen and speak into the passenger
microphone.
2. See Figure 56. Adjust the Intercom volume with the
Volume Up/Volume Down buttons in the left hand controls.
The bar graph labeled F (Front) will increase or decrease.
The Rider Intercom volume is adjustable from the Intercom
Screen, or when Intercom audio is being received.
Adjusting Passenger Headset Volume
1. Access the Intercom screen and speak into the rider
microphone.
2. See Figure 56. Adjust the Intercom volume with the
Volume Up/Volume Down buttons in the left hand controls.
The bar graph labeled R (Rear) will increase or decrease
accordingly.
The Passenger Intercom volume is adjustable from the
Intercom Screen, or when Intercom audio is being received.

I havn’t seen it specified in the manual but when I am using the
Intercom to speak to the passanger I can definitely hear it
In my headset as a feedback sound.

The volume only seems to adjust properly while you are talking
And the system is active.

Good luck

 

I am having the same issue. It's almost like there is a short or plug that is disconnected. but haven't looked into it yet

 

She should hear herself speak as well. If she doesn't hear herself, it's the volume