In trying to get my first to second gear shifting working properly on my 2015 FLHXS, the service manager just told me on the phone that the problem is because I use the heel shifter all the time.

Previous thread with my issue: https://www.hdforums.com/forum/gener...ear-a-lot.html

He says at "your motorcycle class I instructor should have told you not to use the heel shifter except once in a while because it's not designed for that."

I laughed out loud at this guy and told him to show me that in writing someplace... any place! His answer was that the shiftter is only designed for a certain amount of force and that heel shifting exceeds that. I guess I need to measure the EXACT force I shift with now?

This is Killer Creek in Roswell for those of you who will undoubtedly ask.

This kind of nonsense is why dealers are so loathed.

 

What was his response to asking for it in writing somewhere?


If it is certainly a legitimate point, AND it is a factory installed heel shifter wouldn't you think it would be in writing somewhere. Most obviously the owners manual?

 

I call bullshit. The service manager is an idiot.

 

Did you tell him to put it in writing, sign it, and you'd forward it the Harley Corporate for confirmation.

 

 

That's just amazing......wow......

Sometimes I wonder how people must feel when they think about what they said afterwords.

 

He is right, only use it for upshifts. LOL, what a dick.

 

You mean it's not a heel rest? LMAO

 

But if I upshift with my toe I'll ruin my nice white shoes....

 

+1
138,xxx on mine.... I dumped the OEM linkage,when it crapped out, for the H-D heim joint one many years ago.... I have used the heel shifter, for EVERY upshift since...ZERO problems