Dealer dropped my bike
#31
01-01-2017, 07:24 AM
Club Member
#32
01-01-2017, 07:28 AM
Seasoned HDF Member
#34
01-01-2017, 07:56 AM
Road Warrior
Word of mouth is the best advertisement for sure. I had my dump truck in the local shop getting a fuel injector replace. He ordered the parts needed and I picked them up, a $35. Sensor was with the parts, just figured needed replaced.
Came time to pay my bill he paid the $35. Said he had broke it. That has earned him my respect
Came time to pay my bill he paid the $35. Said he had broke it. That has earned him my respect
#35
01-01-2017, 08:21 AM
Seasoned HDF Member
Word of mouth is the best advertisement for sure. I had my dump truck in the local shop getting a fuel injector replace. He ordered the parts needed and I picked them up, a $35. Sensor was with the parts, just figured needed replaced.
Came time to pay my bill he paid the $35. Said he had broke it. That has earned him my respect
Came time to pay my bill he paid the $35. Said he had broke it. That has earned him my respect
#36
01-01-2017, 01:01 PM
Road Master
Every time there's a post about something happening with dealer service, there's always the "usuals" that spew the "that's why I never take it to the dealer" or "that's why I always do the work myself" which is fine. But, in this case it was at the dealer for warranty service so the OP, or you for that matter, couldn't do it himself.
And, as already mentioned, accidents happen. The dealer has insurance for this. The good news is that the service manager is a stand up guy, fessed up and will make it right to the OP's satisfaction.
In addition, the OP gets his memorial to his mother-in-law and also gets to test ride a '17 RK. Not bad.
And, as already mentioned, accidents happen. The dealer has insurance for this. The good news is that the service manager is a stand up guy, fessed up and will make it right to the OP's satisfaction.
In addition, the OP gets his memorial to his mother-in-law and also gets to test ride a '17 RK. Not bad.
Not like the dealer could have not "fessed up" the guys got a big dent in his tank, I think he would have seen it.Glad the OP is comfortable with the situation and hope he gets his repaired bike home soon.
#37
01-01-2017, 01:16 PM
Club Member
Oh it was an "accident" I get it now. These things just happen and could not have been prevented. Not like the dealer could have not "fessed up" the guys got a big dent in his tank, I think he would have seen it.
Glad the OP is comfortable with the situation and hope he gets his repaired bike home soon.
Not like the dealer could have not "fessed up" the guys got a big dent in his tank, I think he would have seen it.Glad the OP is comfortable with the situation and hope he gets his repaired bike home soon.
The following users liked this post:
sunderhill (01-02-2017)
#38
01-01-2017, 01:18 PM
#39
01-01-2017, 01:27 PM
#40
01-01-2017, 05:04 PM
Elite HDF Member
Glad to hear the did you right. Maybe it was done on purpose so they could put you on an M8 loaner. After riding the Road King and you dont want to return it they will get a newly painted bike for trade and sell a new bike. Its a win win situation. Just joking. My dealer takes care of me quite often for the repairs and as was posted earlier i pass it on. Thats why insurance is around