That would be much better than where everyone suggests I stick mine when I ask.

 

I know that when I was driving a Ural, there were at least two from Ural Motor works HQ in Redmond Wa that were somewhat active on the Ural forum.

 

I just set mine on top of the gas pump, seems to work pretty good.

 

Do I think factory reads this? Some may.
Do I think they take any actions? What do you think? Have you seen any complaints/bitches/concerns addressed?
Will I change the way I post if I knew they read this? No. I would continue to complain about problems and brag about good things.
In all, we are just another group who has a bitch session daily about something. And most do not care.
But this makes for some interesting thoughts and reading!!!

 

Xrx???

 

Im certain many folks who work at the firm do but 'moco' itself no.. I have friends who work at a famous Dearborn firm... Their opinions of forums are what many of us mumble to ourselves...

 

 

If I was some mid-level manager at the MoCo, and got assigned the task of reading these forums in order to get an idea of what our customers wanted, it would probably take me no more than a month before I ate a bullet.

 

As much time as I spend on here Harley or HDF should be paying me

 

There are some H-D employees that read this forum, but they do it as private individuals and not because H-D tells them to. The reason that we don't hear from them or identify to us as H-D employees is that, they as individuals, do not have the authority or reach to fix things that are discussed on this forum. If they identified themselves as HD employees, some people here would abuse them and go to them every single time a dealer did something wrong, every time that their bike hiccuped, and worst of all, they would demand/expect a response and a resolution from that individual every single time that they had an issue. Very few H-D employees have that kind of power, and of those that do, they value their time too much to hang around here. It is unfortunate that H-D doesn't have a public relations group that officially responds to negative experiences. instead, they rely on their dealership network for feedback on the public's experience (good/bad) with their product.

This doesn't mean that our (good) ideas/suggestions are not brought up at meetings or discussed internally. Remember that H-D is a huge company and they move very, very slow. If they acted on one of our ideas/suggestions today, it would be a few years before we saw it in production or even heard of it publicly.