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Custom Dynamics ROCKS!!!

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  #1  
Old 04-05-2024, 07:22 PM
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Default Custom Dynamics ROCKS!!!

We spend an awful lot of time bitching and complaining on this site (I’m not pointing the finger at anyone in particular because I certainly have done my share), but I wanted to give a shout out to Custom Dynamics for their excellent customer service and tech support. I was fighting an issue with a function not working on my CD Turn Signal Eliminator kit (license plate holder), so I got on their website and saw that it has a lifetime warranty (the kit was already installed on my bike when I bought it ). I was sure that it was a problem with the lights in the kit, it’s probably four years old now. Anyway, I gave them a call, told them about my issue, and was told I’d be getting a call back from tech support. A couple hours later, I did indeed get that phone call, and the tech, Jacob, spent the next hour troubleshooting the rats nest under my seat from the pictures and videos I sent him, and patiently walking me through which wires to check for voltage. He eventually figured out the problem (it WAS a wiring issue and not the plate holder) and I’m sure he would’ve stayed on the phone with me for another three hours if that’s what it took.
Anyway, although pricey, you definitely get what you pay for with Custom Dynamics. Their products are top notch and their customer service/tech support is second to none, and I would not hesitate to recommend them and their products to anyone that I know…
 
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  #2  
Old 04-07-2024, 09:23 AM
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Lots of people on this forum including myself have had similar outstanding customer service interactions with Custom Dynamics.
 
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Old 04-07-2024, 09:29 AM
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Its posts like this & others that made me go w/Custom Dynamics
LED turn signal front & back, fog lights & the license plate
 
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Old 04-07-2024, 10:54 AM
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My bike was already outfitted with their turn signals (bag strips), “plugs” which mount on the rear facia where the factory antenna holes are, and the previously discussed turn signal eliminator kit, and I would buy all three products if I was starting from scratch. I seriously considered CD’s fog lights and Ciro’s offering (I forget what they are called) but ultimately decided on Clearwater lights for my driving/fogs. All three have excellent reviews, I don’t think you can go wrong with any of them.
I also have a CD Tri-Bar on order to replace my factory rear fascia light, it should be here tomorrow. I”ll post up some pics when I get it and my license plate holder installed …
 
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Old 04-07-2024, 03:17 PM
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Going in 6 years on my Custom Dynamics front and rear turn signals, zero problems. My one nit is on the Road King stock turn signal housings there is nothing for the C.D. LED boards to mount on or against. I cut some old vacuum line in half and glued them in place, set the boards in place worked fine.

I really appreciate the extra white running lights up front and the extra brake lights.
 
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Old 04-07-2024, 04:38 PM
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I’m finding out that you can never have too many lights on a motorcycle. Whether it be for getting the attention of inattentive drivers or for lighting up those early morning 3am rides to work, more is definitely better if you’re on two wheels like us…
 
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Old 04-08-2024, 11:35 AM
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Another happy Customer of Custom Dynamics Triple play LEDs on my Low Rider ST. I called and they gave me the info on all I needed. They even suggested tinted lens covers for a cool look.
 
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Old 04-09-2024, 09:48 AM
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CD is a pretty solid company. I just added their headlight to my 2021 SGS because the stock light is underwhelming and was already fogging up. So far the CD light is much better.

That said I think they have gone the wrong direction with their tail lights and other rear red lighting. I just don’t like the newer look as well as I used to.
 
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Old 04-20-2024, 08:25 PM
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I installed a Custom Dynamics rear brake flasher (Magic Strobes) a bit over six years ago. Recently I found that my brake lights and rear turn signals weren't working. I disconnected the Magic Strobes, and everything worked fine again. I wrote to Custom Dynamics and explained what happened, and they advised me to throw that defective unit in the trash and a replacement was in my hands a few days later.

Killer service!
 
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Old 04-21-2024, 08:13 PM
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I haven’t had to interact with them yet, and don’t think I will, but hearing about the level of customer service is one of the big reasons I went with them.
 


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