I just brought a brand new Street Glide. I can hook up my phone and my helmet using Cardo Packtalk Edge. I don't have my phone hooked up to the helmet. I cannot get music or commands to play in my helmet. I switch on the source page and nothing comes out. Speakers on the bike work just fine. I have deleted both from the bike and tried rebooking them up and there was no difference. If I hook the phone up to the helmet I get everything but I can't change to speakers then. Anyone have an ideas. Phone is iPhone 14 running the lates OS. Latest software on the Edge and bike says it is up to date. Also I see complaints about intercom on driver to passenger if you hook both up to the bike. Is this an issue? thanks for your help in advance. I really thought nothing was worse than the Bosch/BMW collaboration but I am not sure now.

 

BMW/KTM is WAY worse. this one has its ..... moments... what mode do you sync the bike to as a phone or bike? my edge pro is like this. headset to bike. bike to headset as "BIKE" on the edge, and phone to the edge as phone. all voice controls work and minimal issues.

 

mine is not an edge pro. I don’t have a bike choice. On the BMW I used the gps for the pairing . there is a second phone option? I have a tft option which in the pactalk pro they call infortainment. I will try that tomorrow. thanks for the reply

 

so here is what my dumb @ss discovered.

Just like any piece of modern(?) electronic devices, the stray electron can mess things up. Just one of the bits or bytes decides to not get in line with the others and you have an electronic brain-fart.

I'd get everything connected, just like you do. I'd see Apple Maps displayed and say, Siri, play music"...nothing happened. Then I learned to press the "phone" button on the right controls and see the screen outline in its gay pink and purple color, and I'd say, "play music".

By this time I'm doing 40-60 mph, and still hear nothing. I wear a full face with earplugs. I'd crank the volume up to "11", and I'd hear muffled music. I then went to the gear icon on the IFCU, went to audio output, selected it, and then it went to my headset. Technique: turn volume down from "11 to something mid-range before switching from speakers to headset. That seemed to do the trick.

I found that this still happens occasionally, for no reason. Talked to the dealer about this and I get what we used to call, "the 2nd Lieutenant Salute"....which is nothing more than a shrug of the shoulders and a "the next update should fix that".

Try another recycle of all your devices. Remove the devices from the bike, the bike from the phone and re-pair. If none of that works, just listen to the sound of your engine, and enjoy the ride.

 

What is crazy I can get everything to work if I hook up the phone to the helmet but playing on the speakers and the controls on the handle. CarPlay comes up and works great. I would like it to work right. I also had to assign the bike as my GPS not the TFT. that is not a solution but it kind of works.
I have the standard Cardo Packtalk Edge. Do the specialized Harley ones work?

 

No. The Harley one is a Cardo brand with an HD sticker on it.

seriously, unpair from your phone and select “forget this device “ when it asks on your phone. Then unpair both from the bike.

pair your phone to the bike. Then add another device (Cardo). Make sure after everything connects that the audio output is selected to headset.

see if that doesn’t work.

 

Sorry, TFT is what i meant. :-)

 

I tried that but I will try again.

 

I have the edge pro as well, it does have a "bike" mode. These are the basic steps, but you want to pair the bike in "bike" mode, and then pair the packtalk to your phone in "phone" mode. This will allow you to use carplay (if you have an iphone), and also use the crash detection of the packtalk edge pro because that requires the packtalk to be paired to the phone directly.

How to get into “Bike” pairing on the Packtalk

This is the exact sequence Cardo describes for pairing the Edge/Edge Pro to a motorcycle TFT or onboard Bluetooth system.

1. Start from idle (not in any pairing mode).
   
2. Press and hold the Phone/Mobile button for ~5 seconds until you hear “phone pairing” (this is the first level: normal phone pairing).
   
3. While it is saying “phone pairing”:
   • Roll the scroll wheel backwards slightly (toward the rear of the helmet).
     
   • You should hear the voice prompt “bike pairing”, and the LED pattern changes.
     

At this point the Packtalk is in dedicated Bike pairing mode, which is what you want for the CVO Road Glide’s Skyline IFCU.

Then pair it to your bike

With the Packtalk in bike pairing as above:

1. On the IFCU main screen:
   • Go to Menu → Settings → Device Manager → Add New Device → Add New Headset.
     
2. Wait for “PACKTALK EDGE…” (or similar) to appear, then select it and confirm.
   
3. Assign it as the Rider headset and enable calls/media/prompts for that headset role.
   

That handles the bike side. Your phone side remains a normal phone pairing (hold Phone button to “phone pairing” and pair directly in the phone’s Bluetooth menu) so you effectively have:

• Phone channel → Phone
  
• Bike channel → Bike pairing → IFCU
  

EDIT: sorry I misread your post, I thought you said you DO have the edge pro. I am not sure about the regular packtalks, but I suspect the have the bike pairing mode as well.
EDIT 2: quick search and it looks like the regular packtalk edge models also have this, the sequence is the same.

 

Thanks for the reply. This is basically what I have done. Paired the headset to the bike and the phone to the headset. I can now get music etc through the headset. The bar controls don’t work and I can’t get music through the speakers which I never use anyhow.