Samson report
#1
12-09-2007, 09:14 PM
Samson report
Some of you may be familiar with my Samson issues, most are probably not. Check out the original thread here: https://www.hdforums.com/m_1696735/m...tm.htm#1696735
I finally got some new pipes, Bassani ProStreets, so the Samsons came off. Here's what I found.
The front pipe had a spiral crack just below the O² bung, all the way through. It came off in pieces as shown. Every place the heat shield was welded to the pipe, it cracked. A big radial crack at the rear mount bracket, all the way through. The rear pipe had a few cracks at weld joints too.
These pipes are a year and a half old!!!
I finally got some new pipes, Bassani ProStreets, so the Samsons came off. Here's what I found.
The front pipe had a spiral crack just below the O² bung, all the way through. It came off in pieces as shown. Every place the heat shield was welded to the pipe, it cracked. A big radial crack at the rear mount bracket, all the way through. The rear pipe had a few cracks at weld joints too.
These pipes are a year and a half old!!!
#4
12-09-2007, 10:04 PM
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RE: Samson report
I would send them an Email with the link to these pics on the HD forums. That would motivate me to make it right. Maybe they will
compensate you. Public forums draw attention. Our road washed out down here and the county said it was a private drive and
tho the washout was thier fault they said they couldnt fix it. I called News 12 and then called thecounty back and told them the local news, they call themselves "News 12 on your side" was OTW. The county had 3 dumptrucks here and a big trac hoe before the station got here. The county spokesman was on the news saying" it really wasnt our place to fix the road but it was an emergency situation and we felt like the residents needed us".
bad publicity works wonders...
compensate you. Public forums draw attention. Our road washed out down here and the county said it was a private drive and
tho the washout was thier fault they said they couldnt fix it. I called News 12 and then called thecounty back and told them the local news, they call themselves "News 12 on your side" was OTW. The county had 3 dumptrucks here and a big trac hoe before the station got here. The county spokesman was on the news saying" it really wasnt our place to fix the road but it was an emergency situation and we felt like the residents needed us".
bad publicity works wonders...
ORIGINAL: CraigC
Some of you may be familiar with my Samson issues, most are probably not. Check out the original thread here: https://www.hdforums.com/m_1696735/m...tm.htm#1696735
I finally got some new pipes, Bassani ProStreets, so the Samsons came off. Here's what I found.
The front pipe had a spiral crack just below the O² bung, all the way through. It came off in pieces as shown. Every place the heat shield was welded to the pipe, it cracked. A big radial crack at the rear mount bracket, all the way through. The rear pipe had a few cracks at weld joints too.
These pipes are a year and a half old!!!
Some of you may be familiar with my Samson issues, most are probably not. Check out the original thread here: https://www.hdforums.com/m_1696735/m...tm.htm#1696735
I finally got some new pipes, Bassani ProStreets, so the Samsons came off. Here's what I found.
The front pipe had a spiral crack just below the O² bung, all the way through. It came off in pieces as shown. Every place the heat shield was welded to the pipe, it cracked. A big radial crack at the rear mount bracket, all the way through. The rear pipe had a few cracks at weld joints too.
These pipes are a year and a half old!!!
#5
12-09-2007, 10:19 PM
Road Master
RE: Samson report
Certainly a quality control issue! I would also send them the photos along with a copy of your purchase reciept. Most likely, the warranty on those pipes wouldn't exceed one year at the most. You would probably be wasting your time, but, you don't know unless you try. Give it a shot, you got nothing to loose.
#6
12-09-2007, 10:37 PM
RE: Samson report
Check out the original thread. Last time I called Samson, they hung up the phone on me. I don't expect them to do anything about it but I will send them an email this week with the pics attached.
#7
12-09-2007, 10:41 PM
RE: Samson report
ORIGINAL: CraigC
Last time I called Samson, they hung up the phone on me.
Last time I called Samson, they hung up the phone on me.
I'd send the e-mail, the photos and the link to you threads,
Good luck bro.
Mimo.
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#9
12-10-2007, 06:07 PM
RE: Samson report
according to his ad, he is the grandfather of pipes, this doesn't look good for the family tree. If this keeps up the product will end with him. I was looking for some slip on mufflers that were his. Guess I won't.
#10
12-10-2007, 06:17 PM
Elite HDF Member
RE: Samson report
I have been happy with the quality of my Samson exhaustso far,fortunatelyI never had to deal with their customer service. My pipes are the Samson II, Rip Saws. They didn't weld the heat shields to the pipes on my model.
That sucks when you get a defective product and customer service tells you to stuff it. Your hassle with the company is good enough for me, not to give them any more of my business.
Tom
That sucks when you get a defective product and customer service tells you to stuff it. Your hassle with the company is good enough for me, not to give them any more of my business.
Tom