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Service Decision To Be Made

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Old 03-26-2017, 10:29 AM
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Default Service Decision To Be Made

I went for a nice ride yesterday and now have 966 miles on the odometer on my '17 T Glide.

The dealership where I traded is 70 miles away. There is one dealership 20 miles away and another 25 miles away. There is a really good Indy shop about 15 miles away.

If you schedule a service for a certain day, can you reasonably expect, if you get there early, to hang out and ride home the same day?

I would really like to go with the Indy shop for the regularly scheduled maintenance trips because he really does have a good reputation. He worked at a dealership for 20 some odd years and has operated his shop for many more.

I am concerned if using the Indy might cause problems if I have any warranty issues. I did buy the extended agreement.

My first new vehicle of any kind, ever. lol
 
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Old 03-26-2017, 10:36 AM
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You absolutely can wait while your 1,000 mile service is done, assuming you made an appointment. Should be less than two hours.

Having an indy do the service won't affect your warranty, especially since he's a former HD service tech.

Congrats on the new ride!
 
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Old 03-26-2017, 11:05 PM
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We have had phenomenal luck with Antelope Valley Harley. Make an appointment for service. When we drop off the bike they offer to drive us to any of 4 restaurants, and will pick us up when we call. The bikes have always been done by the time we finish breakfast, unless we are having something special done. Call the dealer or indy you want, most are prompt.... or don't go there the next time. Good Luck
 
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Old 03-27-2017, 06:08 AM
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Indy is probably going to be cheaper than the Dealer. Keep good records and there should be no warranty issues
 
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Old 03-27-2017, 06:48 AM
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Since it sounds like you have your pick of two or three close dealers, plus an indy close by, I would call each one and ask for the exact price of the first service.


I had my choice between my selling dealer (14 miles away) and another Harley dealer (20 miles away) when it was time for my 1,000 miles service. My selling dealer wanted $525.00 without synthetics being used. I called the dealer 20 miles away and they did it for under $300 using all synthetics. I showed up for appointment and it took them about 2 hours.
 
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Old 03-27-2017, 07:20 AM
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Got to who you would normally use. As an indy myself, it gets me fired up when guys say they bring their bikes to harley for the 1k service. There is no magic to the service, at all.
Save your receipt, they CANNOT void your warranty if your get your bike serviced else ware.
 
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Old 03-27-2017, 07:59 AM
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I am an Indy shop fan myself. I feel you can build a better relationship with a small shop and they will get to know you and your machine better.
 
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Old 03-27-2017, 09:50 AM
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Thanks guys. I didn't think they could void the warranty. I was kind of concerned that the selling dealer just might not be as helpful when a warranty issue comes up if I use someone else for the service.

Anyway, I decided on the Indy. I called him this morning and made an appointment for later this week.
 
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