BAD Dealers and Experiences
#2861
12-07-2020, 10:09 AM
Tourer
That is exactly what they did! I understand an mistake can happen, but be up front about it and own it. In they end they flat refused to honor their written quote, but they did come around and offered a small discount on the missing part. In the scheme of things, it was not worth the fight, so I paid them the extra money so I could finish my project (it’s riding season in Florida). I will never do business with these clowns again, and I just wanted to share with others, and potentially save someone else from an even costlier problem.
#2862
12-07-2020, 01:00 PM
Seasoned HDF Member
#2863
12-12-2020, 05:56 AM
Advanced
#2864
12-12-2020, 05:57 AM
Advanced
#2865
12-12-2020, 07:02 AM
Seasoned HDF Member
#2866
12-12-2020, 05:33 PM
Road Master
The following users liked this post:
Lone Cabbage (12-14-2020)
#2867
12-21-2020, 03:34 PM
What's the big deal? He is communicating a bad experience he had with a parts company related to his motorcycle? Should we create an entirely new forum for bad experiences with every type of retail or parts establishment? Lighten up dude!
#2868
12-21-2020, 04:24 PM
Grand HDF Member
I believe your reply should be directed at post #2862 instead of Lone Cabbage.
#2870
01-01-2021, 10:39 AM
BAYSIDE Harley
Bayside Harley Portsmouth VA
contacted the dealer from my home in NJ and went through negotiations and set a “deal” with sales guy and finance manager. Set up bike add ons and finance rates. Sent a deposit on bike, now I told them a family members credit card would be down payment and they will be in Ni, no problem. I drive down 6.5 hours and have to go over parts line by line as they totally messed up part numbers. Get that straight and waiting for finance papers, dealer said we can no longer take your CC for down payment we had a new General Manager start today and he won’t honor what we discussed, but you can get a H-D card or we can go zero down and add 2% to your loan.
needless to say I walked from deal as it was not the “deal” we made. I only quote deal because sales guy kept saying if we get the price or interest rate do we have a “deal” so they can make a deal ... just not keep a deal
contacted the dealer from my home in NJ and went through negotiations and set a “deal” with sales guy and finance manager. Set up bike add ons and finance rates. Sent a deposit on bike, now I told them a family members credit card would be down payment and they will be in Ni, no problem. I drive down 6.5 hours and have to go over parts line by line as they totally messed up part numbers. Get that straight and waiting for finance papers, dealer said we can no longer take your CC for down payment we had a new General Manager start today and he won’t honor what we discussed, but you can get a H-D card or we can go zero down and add 2% to your loan.
needless to say I walked from deal as it was not the “deal” we made. I only quote deal because sales guy kept saying if we get the price or interest rate do we have a “deal” so they can make a deal ... just not keep a deal
The following users liked this post:
jammerx (05-03-2021)