Service bikes left outside????
#14
Either way, it was pretty sh!tty to leave the bike out overnight. If nothing else, just for the security.
#15
My bike is garaged at home and I certainly don't leave it out in storms unless I happen to get caught in one. If I found out that my dealer was leaving my bike outside over night I would be pretty upset about it. Fortuniately my dealer keeps them inside and washes all bikes before the customer picks them up at no charge.
Sounds like you might need to find another dealer.
Jim
Sounds like you might need to find another dealer.
Jim
#17
Jim
#18
Thanks for the info guys. Just wanted to make sure I wasn't off base. I'm not going to name the dealer until they've had the chance to make it right and I've talked to the service manager. I will say that up to this point their customer service has been top notch and they did seem interested in trying to make me happy.
#19
You've got more class than me. I'd burn first, post remedy if they provide one, second. They are only going to fix it cause they got caught, if they even fix..everything the rain has damaged. It could be way down the road when things go haywire. Just my opinion, I respect yours though. Hope it works out well.
#20
Okay, maybe this is the scenerio. They tell you the bike is ready, and you say you'll pick it up. They are closing and since you're not there yet, but will supposedly pick it up, they leave it out for you. Then the monsoon hits, and you change your mind. They weren't there, and you didn't call them.
Then on Saturday you go and pick it up and notice all this.
If this is the way it happened, I can't really place any blame anywhere. Had you showed up and the bike was locked up inside, you'd be just as pissed as you are now.
At least they're willing to make it right. I'm only guessing that this occurred this way, maybe it didn't.
Then on Saturday you go and pick it up and notice all this.
If this is the way it happened, I can't really place any blame anywhere. Had you showed up and the bike was locked up inside, you'd be just as pissed as you are now.
At least they're willing to make it right. I'm only guessing that this occurred this way, maybe it didn't.