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Information Button Issue

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Old 09-02-2017, 09:36 AM
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Chuck715
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Question Information Button Issue

I have a 2014 Ultra Limited with premium Boom Box Infotainment 6.5. The Information button on the right hand grip always worked to display the ambient temp and oil pressure regardless if the Boom Box system was on or off. I always keep up to date on the updates and have installed V1.21.2.1 released 8/7/2017. I now noticed that when the Boom Box is turned off, the Information button no longer works, only when its turned on does the "I" button function. Maybe its me but I swear, it used to work all the time, not just when the Boom Box was turned on. Thanks for any help on this.
 

Last edited by Chuck715; 09-02-2017 at 10:33 AM.
  #2  
Old 09-02-2017, 11:12 AM
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It changed with the update.
 
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Old 09-02-2017, 12:26 PM
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Don't you think it makes more sense to be able to display vehicle status when the Boom system is off? Do you think its a bug or an intentional change?
 
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Old 09-02-2017, 05:15 PM
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go back one update. this is why i havn't updated to the lastest version.
 
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Old 09-02-2017, 06:23 PM
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I guess my question then becomes, how do I contact HD to raise my issue and see if they intend to fix it in some future release or was it done for a reason.
 
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Old 09-03-2017, 09:40 AM
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Originally Posted by Chuck715
I guess my question then becomes, how do I contact HD to raise my issue and see if they intend to fix it in some future release or was it done for a reason.
Customer service. Be warned lot of menus to get through. Have your VIN number ready.
1-800-258-2464
 
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